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Serotel Suites

4.0 star property
Aparthotel with a 24-hour front desk, near Palais Garnier

Photo gallery for Serotel Suites

Terrace/patio
Chambre Double Confort
Appartement Privilège | Private kitchen
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$443
includes taxes & fees
25 May - 26 May

Explore the area

Map
77 Rue du Faubourg Poissonniere, Paris, Paris, 75009
  • Palais Garnier
    ‪17 min walk‬
  • Champs-Élysées
    ‪7 min drive‬
  • Louvre Museum
    ‪9 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪36 min drive‬

Room options

View all photos for Appartement Privilège

Appartement Privilège

Appartement Privilège

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Chambre Double Confort

Chambre Double Confort

Chambre Double Confort

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 20 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Appartement Premium

Appartement Premium

Appartement Premium

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 38 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Paris

Serotel Suites places you in the centre of Paris, within a 30-minute stroll of Palais Garnier and Louvre Museum. Highlights at this aparthotel include free in-room WiFi. .Each apartment is soundproofed and features a flat-screen TV with digital channels, along with a coffee/tea maker, free bottled water and a safe. A fridge and room service make in-room dining convenient. An iron/ironing board, free toiletries and a phone are also available. .This smoke-free aparthotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a terrace. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. .With a stay at this 4-property class 9th Arrondissement aparthotel, you'll be 2.8 km (1.8 mi) from Notre-Dame and 2.9 km (1.8 mi) from Champs-Élysées.
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What's nearby

  • Palais Garnier - 17 min walk - 1.5 km
  • Champs-Élysées - 7 min drive - 3.1 km
  • Notre-Dame - 8 min drive - 3.4 km
  • Louvre Museum - 9 min drive - 3.9 km
  • Eiffel Tower - 12 min drive - 5.7 km

Getting around

  • Poissonniere Station - 2 min walk
  • Paris (XPG-Gare du Nord Train Station) - 9 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • ‪Café de la Roseraie - ‬2 min walk
  • ‪Père & Fish - ‬2 min walk
  • ‪Chez Paï - ‬1 min walk
  • ‪Hugo - ‬2 min walk
  • ‪Chocho - ‬1 min walk

About this property

Serotel Suites

Aparthotel with a 24-hour front desk, near Palais Garnier
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at Serotel Suites.

This 4-star Paris aparthotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Serotel Suites offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries.

This Paris aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 per person
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 4 floors
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serotel Suites Opéra Apartment Aparthotel Paris
Serotel 77 Agritourism
Serotel 77 Agritourism Paris
Serotel 77 Paris
Hôtel Serotel Suites Paris
Serotel Suite Appartment Hotel Paris
Serotel Suites Paris
Serotel Suites
Serotel Suite Appartment Hotel
Serotel Suite Appartment Paris
Serotel Suites Opéra Apartment Aparthotel
Serotel Suites Opéra Apartment Paris
Serotel Suites Opéra Apartment
Hôtel Serotel Suites
Serotel 77
Serotel Suite Appartment

Frequently asked questions

What is the cancellation policy at Serotel Suites?

Serotel Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serotel Suites?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Serotel Suites on 25 May 2025 start from NZ$411.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serotel Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Serotel Suites is a hit with families.

Does Serotel Suites serve breakfast?

You bet, continental breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Serotel Suites?

No, Serotel Suites does not offer an airport shuttle service.

What time are check-in & check-out at Serotel Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Serotel Suites?

No, only service animals are allowed.

Serotel Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 238 reviews
Rating 8 - Good. 78 out of 238 reviews
Rating 6 - Okay. 22 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 8 out of 238 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Feroz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

10/10 Excellent

Benigna

Travelled with family
Liked: Cleanliness, room comfort

Exceptional and highly recommended

We've had lovely stay even just for 1 night. The hotel was fantastic, cozy and clean. The sraff were lovely and welcoming.The amenities of the apartment including kitchen were top notch. It's very convenient location, very close to Metro and it's only 10 min to Gare du Nord station. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Carmina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff.
Stayed 6 nights in Oct 2024

6/10 Okay

Roderic

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really liked the size and layout of the room, but the water heater is small and with that it was hard to get three showers in. Some people may have issue with a few older or broken things, but we realize stuff gets worn out. Comfort is what is important. Also, on the listing it said there were a clothes washer available but there was only a laundromat around the corner, which we were not up for using.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chiew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kitchenette with little fridge was very useful, a grocery store conveniently located right beside hotel, a metro stop steps away, a great pizzeria across the street. Reception staff very friendly and accommodating. Expect some noise from the street if your room has windows facing the street.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rich

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with awesome staff. The folks at the front desk were so helpful and friendly. Rooms were clean and had all the amenities you need. Overall, a great place to stay with lots of grocery stores, shops, and restaurants near by / walking distance. Also close to metro. Would definitely stay here again. Again, great staff!
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Travelled with family
Disliked: Amenities
The only bright side were Madja and Niro. The other staff members I encountered were neither helpful nor accommodating. One staff did not or pretended not to speak English to avoid resolving an issue. Cleaning lady was good until the last day when she forgot her yellow gloves for cleaning the bathroom and was placed on top of my wife's hand carry bag. Disgusting.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clardia

Travelled with family
Liked: Cleanliness, room comfort
The hotel was perfect for my family. It was close to a lot of attractions and to metro stations. The staff was really nice and attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey Luken

Stayed 2 nights in Aug 2024

10/10 Excellent

Anup

Liked: Cleanliness, property conditions & facilities
Really enjoyed the stay at this place!!and Rive Droite made sure all our needs were taken care of !
Stayed 4 nights in Aug 2024

6/10 Okay

kathy, wrightstown

It was ok. Inside was sparse and the furniture showed significant signs of wear. Fine for 1 night. But would not stay longer
Stayed 1 night in Jul 2024

10/10 Excellent

JDKK

Liked: Cleanliness, property conditions & facilities
It’s was great we especially enjoyed the food recommendation from the concierge
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Conveniently located for tourist

I was visiting with two young children from America. The hotel was well-maintained, and the staff was very friendly. I really enjoyed the convenient location. There was a mini supermarket next door and many good restaurants along the street. It was very close to two subway stops; if you follow the street, there is a mall. I also enjoyed having a living area because the kids and I were not always in each other's space.
Stayed 6 nights in Jun 2024

10/10 Excellent

Judith

Travelled with family
Charming and comfortable well located hotel
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness
Brilliant location in really vibrant area - lots of cafes, bakeries, little bars. Really friendly reception staff. Plenty of space in our suite and mostly clean though carpet grubby in kitchen and the whole place smelled of smoke and/or air freshener. Suite very comfortable - great beds and sofa bed. Parts of it quite tired, such as the kitchen worktop and cabinet door edging which are cracked, warped and falling off. Description of premium suite on website slightly misleading - it says bedroom opens up on to interior courtyard. Ours didn’t as it was on the fourth floor, I think they meant it overlooked it. Grocery shop next door is handy but run by a very grumpy man who likes to shout at his customers and staff. Altogether we had a great time and enjoyed our stay but disappointed the suite wasn’t in better condition.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet apartment close to restaurants, metro, and a grocery store right next door! Very safe with kind and helpful front desk at street entrance available 24 hrs. My daughters and I had a wonderful stay and would love to come back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Khyati

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michele

Disliked: Cleanliness, property conditions & facilities
Dreadful from the minute I arrived. The room did not have any of the facilities advertised. The room felt as if it was in a store cupboard with piles of crates of empty bottles outside the door. Every time someone else in the property used water it ran down the pipes so loud I thought there was a leak with water gushing into the room. The room was in the ground floor overlooking the small courtyard so anyone out there you could hear talking. You couldn’t open the window or all their smoke would come into the room. Despite numerous emails from myself and Expedia the property has refused to engage with although whilst I was promised a refund for my complaint. Do NOT book here you will be disappointed
Stayed 2 nights in May 2024

6/10 Okay

Nuno

Stayed 2 nights in Jun 2024

10/10 Excellent

Tetyana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hidden gem This hotel is located off touristy path and perfect to mingle with locals. Plenty of trendy restaurants and coffee shops around the area to explore! If you feel like cooking, plenty of grocery stores to fill up on supplies to cook something in hotel room mini kitchen. We did both! After full day of exploring Paris, it was nice to sink on soft comfy beds with nice pillows for good night sleep. Well run hotel.
Stayed 7 nights in May 2024

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness
Small hotel. Good location. Front desk guys were nice. Had issue with the hot water as it ran out very quickly. I did not want to wait two hours for the water to boil so I had to take a shower in cold water.
Stayed 1 night in May 2024

10/10 Excellent

Devina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Supermarket right beside hotel. Hotel staffs are very friendly and informative. Room is spacious. The only problem we have is running out of hot water (4 people in the suite) by the time the last person needed to shower, there was no more hot water. Overall, it was great hotel with walkable restaurant and stores close by.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marek

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Take note, a hotel in Paris at a great price! We stayed with family for the weekend and honestly we are so glad we found this place. We felt special from start to finish. We had 2 separate clean and beautiful rooms and a mini kitchen, everything we needed was there in the room. The receptionist was very nice, friendly, helpful and helped us find our way, so we went for a walk around Paris. The metro is 2 minutes from the hotel, which is very convenient to get anywhere in the city. After our evening walking, we fell into the deepest sleep, on the most comfortable beds I have ever slept on! In the morning we had breakfast in our room, fresh croissants, yogurt, French baguette, and much more, oh my God, how delicious... The next day we asked if the luggage could be left until the evening and the administrator kindly provided us with this service for free, it was very nice of him. Overall we had a good weekend in Paris!!! and we will definitely return there and recommend this hotel in the center of Paris to everyone!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Highly Recommend

A very comfortable and clean apartment. All staff were very friendly and helpful. Would definitely book again.
Stayed 3 nights in Apr 2024