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Sofitel Paris Baltimore Tour Eiffel Hotel

5.0 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Sofitel Paris Baltimore Tour Eiffel Hotel

Deluxe Suite, 1 King Bed
Front of property
Exterior
Daily buffet breakfast (EUR 38 per person)
Signature Suite, 1 King Bed, Tower (Eiffel Tower View) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Room service
The current price is NZ$934
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
88, Bis Avenue Kleber, Paris, Paris, 75116
  • Place du Trocadéro
    ‪4 min walk‬
  • Arc de Triomphe
    ‪12 min walk‬
  • Eiffel Tower
    ‪15 min walk‬
  • Paris (ORY-Orly)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Eiffel Prestige)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Eiffel Prestige)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2012
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds (Eiffel)

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite, Multiple Beds (Eiffel)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 10
  • 2 King Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed, Tower (Eiffel Tower View)

Premium bedding, down duvets, pillow-top beds, minibar

Signature Suite, 1 King Bed, Tower (Eiffel Tower View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2011
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Paris

A luxury stay in the heart of Paris awaits you at Sofitel Paris Baltimore Tour Eiffel Hotel. Within a short 5-minute stroll, you'll find Baccarat Museum and Place du Trocadéro. Highlights at this family-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, LORDYS, serves French cuisine and is open for breakfast, lunch and dinner. LORDYS PARIS CLUB is the hotel's own bar. 3 meeting rooms, a 24-hour business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Chaillot hotel include Palais de Tokyo and Yves Saint Laurent Paris Museum.

What's nearby

  • Place du Trocadéro - 4 min walk - 0.4 km
  • Champs-Élysées - 12 min walk - 1.0 km
  • Arc de Triomphe - 12 min walk - 1.0 km
  • Avenue Montaigne - 12 min walk - 1.0 km
  • Eiffel Tower - 15 min walk - 1.3 km

Getting around

  • Boissiere Station - 1 min walk
  • Paris Avenue Foch Station - 18 min walk
  • Orly Airport (ORY) - 32 min drive

Restaurants

  • ‪Corso Kléber - ‬3 min walk
  • ‪Mayfair Garden - ‬3 min walk
  • ‪Le Kléber - ‬1 min walk
  • ‪Pomme de Pain - ‬1 min walk
  • ‪La Brasserie Italienne - ‬2 min walk

About this property

Sofitel Paris Baltimore Tour Eiffel Hotel

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury Sofitel Paris Baltimore Tour Eiffel Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Paris hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • Built in 1892
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sofitel Paris Baltimore Tour Eiffel Hotel offers 103 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 48 per day)
  • Valet parking on site (EUR 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LORDYS
  • LORDYS PARIS CLUB

Things to do

  • 24-hour gym
  • Books
  • Games
  • Library

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift (70 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1892
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests who book the Suite, 1 King Bed, View, Tower room category may be accommodated in another Suite category upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 11.38 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 per person
  • Airport shuttle fee: EUR 180 per person (one-way)
  • Self-parking fee: EUR 48 per day
  • Valet parking fee: EUR 48 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Baltimore MGallery Collection
Baltimore Paris MGallery Collection
Baltimore Paris MGallery Collection Hotel
Hotel Baltimore
Hotel Baltimore MGallery Collection
Sofitel Paris Baltimore Tour Eiffel Hotel Hotel
Sofitel Paris Baltimore Tour Eiffel Hotel Paris
Hotel Baltimore Champs Elysées MGallery Collection
Baltimore Paris Champs Elysées MGallery Collection
Baltimore Champs Elysées MGallery Collection
Sofitel Paris Baltimore Tour Eiffel Hotel Hotel Paris

Frequently asked questions

What is the cancellation policy at Sofitel Paris Baltimore Tour Eiffel Hotel?

Sofitel Paris Baltimore Tour Eiffel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Paris Baltimore Tour Eiffel Hotel?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Sofitel Paris Baltimore Tour Eiffel Hotel on 24 Aug 2025 start from NZ$889.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Paris Baltimore Tour Eiffel Hotel?

Yep, Sofitel Paris Baltimore Tour Eiffel Hotel has a self car park for EUR 48 per day.

What makes Sofitel Paris Baltimore Tour Eiffel Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sofitel Paris Baltimore Tour Eiffel Hotel.

Is Sofitel Paris Baltimore Tour Eiffel Hotel family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sofitel Paris Baltimore Tour Eiffel Hotel is a hit with families.

Does Sofitel Paris Baltimore Tour Eiffel Hotel serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sofitel Paris Baltimore Tour Eiffel Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Paris Baltimore Tour Eiffel Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Paris Baltimore Tour Eiffel Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Paris Baltimore Tour Eiffel Hotel?

Furry friends are welcome at Sofitel Paris Baltimore Tour Eiffel Hotel, with food and water bowls on offer.

Sofitel Paris Baltimore Tour Eiffel Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 778 reviews
Rating 8 - Good. 241 out of 778 reviews
Rating 6 - Okay. 61 out of 778 reviews
Rating 4 - Poor. 25 out of 778 reviews
Rating 2 - Terrible. 27 out of 778 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Diego Fernandez

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need maintenance. The carpet look very old and I cant tell if it is clean.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Stayed 4 nights in Apr 2025

4/10 Poor

Meng

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and kind staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional..so obliging,polite ,spoke very good English. Our room was spotlessly clean. Highly recommend this hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Luiz Augusto, Sao Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel very well located, but the rooms are extremely small, including the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew Thomas

Travelled with partner
Liked: Cleanliness, amenities
Great property
Stayed 4 nights in Feb 2025

10/10 Excellent

Mackenzie Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel Baltimore exceeded all expectations! The staff was incredibly welcoming and went above and beyond to ensure a seamless stay. The location is FANTASTIC, right in the heart of the city. My room was elegant and comfortable, with stunning views and thoughtful details like balloons when we walked in for my birthday. The concierge was fantastic, helping with personalized recommendations and reservations. The impeccable service and attention to detail made my experience unforgettable. A true luxury stay in Paris, will definitely return!
Stayed 4 nights in Feb 2025

10/10 Excellent

kulthida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Dec 2024

10/10 Excellent

samuel

Stayed 2 nights in Jan 2025

6/10 Okay

Raquel

Travelled with partner
Disliked: Property conditions & facilities
Muy ruidoso, mal servicio de conserje, no servía cafetera, El cuarto muy limpio y bonito. El hotel también. Pero el servicio no me gustó mucho.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisseth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it's located on the perfect location to explore Paris
Stayed 4 nights in Nov 2024

10/10 Excellent

celestino, Sorrento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Emilien Todesco was phenomenal. All his recommendations and reservations were Top shelf. The restaurants , activities and shopping was amazing. he gets our maximum 5 star recommendation. Wenceslas Blondeau was also excellent. his assistence was valuable. Dr &Mrs C &A SANTI
Stayed 5 nights in Oct 2024

8/10 Good

Kevin

Liked: Amenities, property conditions & facilities
Everything was great, especially Fanny the concierge and the entire staff. Only complaint was that the room itself was a little small and not laid out well. Overall we enjoyed our stay and would recommend the property to anyone who wants a walkable area with access to lots of attractions and dining options.
Stayed 5 nights in Sep 2024

8/10 Good

Siil

Liked: Cleanliness, staff & service
Very close to Tower
Stayed 6 nights in Sep 2024

10/10 Excellent

Wailam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Allyson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Morad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Sofitel ☺️ very nice service and accommodating staff 😊
Stayed 3 nights in Jul 2024

2/10 Terrible

Claude

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY FAR from Sofitel Paris Baltimore Tour Eiffel

One word BAD. We stayed here before and it was perfect. We came back with our son, and it was the opposite. Clueless staff trying to sell me an upgrade. We have stayed at SOFFITEL within the US and never had an issue. Different story here in Paris. First floor room, with a makeshift bed, that was delivered to the room that isn't safe. Its not even sofa bed that we got, it came on wheels with a metal bar that can cause major injuries. Of course we saw first hand, and it doesn't have any support for anyone over 50 lbs. Its more for a dog, but they taught it was good enough for us. At 1am the hotel staff taught it was ok to work. EXCESSIVES noise from on top and below, we called them at the front desk 3 times, and no one did anything. I think one of the staff stated you didn't call back so I taught everything was ok. So we got no sleep with a 8 year old that's sleeping pretty much on the floor after hitting his head on the metal bar that runs on top of the portable makeshift bed. Staff is very unprofessional and didn't make us feel like we belong there. This hotel just got turned over to SOFFITEL Brand. So I'm not sure way happened, but this was a waste of money, and comfort. Customer service / Customer Experience was a ZERO.
Stayed 2 nights in Jul 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Tiny room

Great Hotel. We didn’t get a room upgrade and our room was more like a closet than a room
Stayed 2 nights in Jul 2024

10/10 Excellent

Renita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sofitel is always home away from home!!! The staff is top notch! Especially Nina and Julie!! See you all soon!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were are very polite and helpful. Great location and we had a lovely stay
Stayed 3 nights in Jun 2024