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Aparthotel

Les Villages Nature Paris

4.0 star property

Photo gallery for Les Villages Nature Paris

6 restaurants; lunch and dinner served
6 restaurants; lunch and dinner served
Interior detail
Front of property
Exterior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$701
includes taxes & fees
19 July - 20 July

Explore the area

View map
Route de Villeneuve, Villeneuve-le-Comte, Seine-et-Marne, 77174
  • Place, Aqualagon
    ‪7 min walk‬
  • Place, Parcours Aventure®
    ‪5 min drive‬
  • Place, Disneyland® Paris
    ‪12 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪45 min drive‬

Room options

View all photos for Apartment (VIP with 3 rooms, 2 bedrooms)

Apartment (VIP with 3 rooms, 2 bedrooms) | View from room

Apartment (VIP with 3 rooms, 2 bedrooms)

  • Partial lake view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment (with 2 rooms, 1 bedroom)

View from room

Premium Apartment (with 2 rooms, 1 bedroom)

  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment (MX5)

Premium Apartment (MX5)

Premium Apartment (MX5)

  • Partial lake view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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Exterior

Hotel de Paris

Prince–Marmottan
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.4 out of 10, Very good, 373 reviews
The price is NZ$148
includes taxes & fees
30 July - 31 July
Hotel de Paris

About the area

Villeneuve-le-Comte

A family-friendly stay in Villeneuve-le-Comte awaits you at Les Villages Nature Paris. You'll be 1.6 km (1 mi) from Parcours Aventure® and 3.9 km (2.5 mi) from Golf Disneyland® Paris. Highlights at this aparthotel include 6 restaurants, a full-service spa and a free water park. .Each apartment features free WiFi, a dining area and a TV. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a dishwasher. A coffee/tea maker, a safe and a hairdryer are also available. .The restaurant, Cépages, serves French cuisine and is open for lunch and dinner. Aqualagon Café is the aparthotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, outdoor swimming pool, lazy river and sauna. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Villeneuve-le-Comte aparthotel include La Vallée Village and Val d'Europe Shopping Center.
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What's nearby

  • Aqualagon - 7 min walk - 0.7 km
  • Parcours Aventure® - 5 min drive - 1.7 km
  • Disney Village - 10 min drive - 7.3 km
  • Val d'Europe Shopping Center - 10 min drive - 7.5 km
  • Disneyland® Paris - 12 min drive - 8.9 km

Getting around

  • Jossigny Montry-Conde Station - 9 min drive
  • Marne la Vallée-Chessy RER Station - 10 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 37 min drive

Restaurants

  • ‪Pret A Manger - ‬6 min drive
  • ‪Menu Palais - ‬6 min drive
  • ‪Sushi Bar - ‬6 min drive
  • ‪Crockett's Saloon - ‬19 min walk
  • ‪Vapiano - ‬12 min walk

About this property

Les Villages Nature Paris

Les Villages Nature Paris offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Les Villages Nature Paris. Limited free parking is available on a first-come, first-served basis.

This 4-star Villeneuve-le-Comte aparthotel is smoke free.

  • 150 guestrooms or units
  • 6 dining venues
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Les Villages Nature Paris offers 150 accommodations with a safe and coffee/tea makers. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, separate dining areas and dishwashers.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Property grounds
Center Parcs Villages Nature Paris
Villeneuve-le-Comte
  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 405 reviews
Center Parcs Villages Nature Paris

Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's games
  • Children's pool
  • Playground

Restaurants on site

  • Aqualagon Café
  • Cépages
  • Les Delices de la Ferme
  • PUR etc
  • Vapiano

Kitchenette

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 26 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • In a state park
  • Near a train station
  • Near the airport

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Bowling alley
  • Children's pool
  • Free water park
  • Shopping
  • Waterslide
  • Horseback riding nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 150 units
  • Banquet hall
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 26 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 26 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villages Nature Paris Disney Nature Resort Bailly-Romainvilliers
Villages Nature Paris Disney Nature Resort
Villages Nature Paris Disney Nature Bailly-Romainvilliers
Villages Nature Paris Disney Nature
Villages Nature at Disney Nature Resort
Villages Nature Disney Nature Resort Bailly-Romainvilliers
Villages Nature Disney Nature Resort
Villages Nature Disney Nature Bailly-Romainvilliers
Villages Nature Disney Nature
Residence Villages Nature Paris a Disney Nature Resort
Villages Nature Paris Disney Nature Resort Bailly-Romainvilliers
Villages Nature Paris Disney Nature Bailly-Romainvilliers
Villages Nature at Disney Nature Resort
Villages Nature Paris Disney Nature Resort
Villages Nature Paris Disney Nature

Frequently asked questions

What is the cancellation policy at Les Villages Nature Paris?

Les Villages Nature Paris offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Les Villages Nature Paris?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Les Villages Nature Paris on 19 Jul 2026 start from NZ$701, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Les Villages Nature Paris?

Yep, Les Villages Nature Paris has a free self car park. Onsite parking is limited.

Are there any beaches close to Les Villages Nature Paris?

The closest beach to Les Villages Nature Paris is Plage Sud (11.6 km).

Is there a spa on site at Les Villages Nature Paris?

Yep, there is an onsite spa at Les Villages Nature Paris. You'll enjoy services like massages.

Does Les Villages Nature Paris have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:30 AM to 8:00 PM.

Does Les Villages Nature Paris have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Les Villages Nature Paris?

Les Villages Nature Paris features a full-service spa, an outdoor pool and an indoor pool.

Is Les Villages Nature Paris family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Les Villages Nature Paris is a hit with families.

Is there a free airport shuttle available at Les Villages Nature Paris?

No, Les Villages Nature Paris does not offer an airport shuttle service.

Is there a bar or restaurant at Les Villages Nature Paris?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Les Villages Nature Paris?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Les Villages Nature Paris Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 97 reviews
Rating 8 - Good. 32 out of 97 reviews
Rating 6 - Okay. 18 out of 97 reviews
Rating 4 - Poor. 10 out of 97 reviews
Rating 2 - Terrible. 7 out of 97 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

yu ching

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good family vacation stay away
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Biana

2 bedroom apt above the bakery

We stayed in a 2 bedroom room. The room had a really strong smell upon entering. There was no air conditioning. The carpets looked dirty. The showers also not clean. There was no shampoo or body wash in the shower.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Nicole

Disliked: Cleanliness, room comfort, communication

Poor Communication

There were a lot of things that went wrong with our visit. I arrived in a taxi with another family and we received our wristbands at the gate without instructions as to which room belonged to each family, so we found out when we guessed incorrectly as the wristband provided didn't work for the respective room. Then everything about the property depended on accessing an app we couldn't download, so we had difficulty navigating the property and making reservations. We tried to make reservations at a restaurant for dinner at 7pm and were told to return at 7pm, when we did there was no availability till 8pm. We enjoyed the water park and there was a lot we probably didn't explore, but because we didn't have access to the app, it was difficult to take advantage of everything offered. At the price we paid, we found the experience disappointing.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Communication
Every visit to Disneyland and Disney world thru my life has been magical until this one. We rented a 3 room apartment. We called ahead of time asking if we could drop our luggage off early morning and head straight to park. No problem we were told. We arrived by car service to hotel and hotel wouldn't let car service or us into park because reception wasn't open until 11. Security yelled at us for 45 minutes and finally they allowed us into drop luggage in a security office. We take shuttle to Disney and can't get in for extra hour bc weren't provided magic band. Disney park helped giving us 3/5 bc they contacted someone and showed reservation was for 3. We called expedia and spent hour with them sorting that hotel messed up reservation but now fixed. So I call hotel to ask if luggage can be brought to room. Thus time I'm told there isn't any reservations for us. I get hung up on 3x. I call emergency number and reception continuously for hrs. I use whatsapp contact and get ahold of housekeeping who tries to help. She has reception call. Reception says all fixed now and security will have luggage and keys when we return after show. We take uber home and security again won't let us in. He makes uber leave us at gate. We argue hr. He finally gives us 3 passes and says we can get bags in morning. We need bags for selves and kids so argue longer. Finally at 130 we have a room. Hotel staff ruined our Disney Paris park day bc all day on phone dealing with problems
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Britt

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Het park is er mooi, helaas was ons appartement wat verwaarloosd. De plinten zaten los, de kastjes hingen scheef en vielen bijna uit de keuken. Ook miste onze badstop. Hiervoor hebben we gebeld en kwamen ze een uurtje later er een brengen.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Niclas

Liked: Cleanliness, room comfort
Överraskande trevliga restauranger och bra butiker. Massor att göra för barn i olika åldrar. Fint och kul vattenland. Överlag en fin by med integrerad natur. Minus var svårt att hitta, dåligt skyltat till entré och reception. Omöjligt ringa hotellet.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Loic

Liked: Cleanliness, room comfort, communication

Top

Super séjour
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Tataine

Disliked: Cleanliness, property conditions & facilities, communication
J’ai réservé un appartement face au lac avec ma femme et ma fille qui a des difficultés à marcher nous étions dans un endroit horrible je suis très déçu
Stayed 1 night in Nov 2022
Verified

8/10 Good

Talvard

Liked: Cleanliness, room comfort, communication

Sublime

Hébergement prénium propre et spacieux. Très beau. Matelas hyper confortables. Le seul hic on a entendu des Anglais à 9h30 rentrer dans l'hébergement. Erreur d'activition des bracelets, souci de communication ?!?!?
Stayed 1 night in Sep 2022
Verified

8/10 Good

Agnes

Liked: Room comfort, communication

Cottage sympa mais store enlevé pas d intimité

Tres agréable la literies impecable, mais dans le cottage le store de la cuisine était enlevé donc impossible d être dans le noir pour dormir et manque d intimité total car donnent sur l escalier Le four micro-ondes intérieur pas nettoyer balai a toilette ,étendoir dans la salle de bain de meme ....
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

CELINE DA SILVA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Niveau équipement jaccuzzi douche
Stayed 1 night in May 2022
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, communication

Dirty shambles avoid

Worn down dirty property, in a very poor condition very dirty poorly cleaned. Pool wasn't particularly great with lots closed and to busy. Not disability friendly we arrived by taxi and had to walk 10 minutes down to the centre with luggage with no other option available. Our apartment was on the 1st floor and the lift on every block we went past was out of order. Seemingly long term as they all had the same tired signage stuck to the doors Lock on the door was broken and you could just push hard and it opens, the safety chain was ripped off the door frame. The shower was covered in gunge /old shower gel ( over the clothes dryer). The kitchen fridge was badly installed causing the whole unit to vibrate and buzz loudly. The toilet doesn't stop filling which is loud through the night. We were looking forward to our stay but it was disappointing my partner has a disability and struggles to walk long distances/ stairs. There should be better access on arrival/ departure for people with access needs. Our booking was room only, however upon arrival we were given disney cards they insisted that they were 2 day 2 park tickets that we had brought. We had to sign for these, so we changed our plan for the Last day to go back to disney (we stayed at disney earlier in our trip) after a taxi ride over it established that the tickets were not active and the information from villages de nature was incorrect leading us to having to pay for more tickets.
Gunge in shower
Goo in shower
Im guessing a shelf used to be here
Broken door saftey chain
Stayed 1 night in Mar 2022
Verified

8/10 Good

Julien

Liked: Cleanliness, amenities, property conditions & facilities, communication
Joli appartement, propre et bien équipé. Avec une belle terrasse permettant de profiter d'une belle vue nature.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

christopher

Liked: Cleanliness, room comfort, communication

Sejour parfait

Super sejour , enregistrement tres facile a l'entree . Tres calme dans la nature , et superette hyper pratique
Stayed 1 night in Jan 2022
Verified

8/10 Good

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Beaucoup de chose fermé sans qu’on en soit informé comme les Jaccuzi ou la rivière sauvage, des activités affichés ouverte à 10h mais toujours fermé à 11h bref ils auraient été pertinent de le spécifié sur le site de façon à ne pas être frustré venant principalement pour me détendre je suis un peux resté sur ma fin sinon cadre ideal, cottage niquel et personnel à l’écoute.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Amandine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Rien de spécial à redire sur l'hébergement, très agréable spacieux etc. Le gros bémol est au niveau de l'organisation, et de la communication. Quand je réserve un voyage pour 7 personnes, qu'on me fait louer 2 emplacements, le minimum serait de nous laisser à côté les uns des autres... Surtout quand cela a été demandé au préalable. Nous n'étions pas du tout à côté.De plus, vu le prix que l'on paye, on s'attend à pouvoir accéder aux activités de l'aqualagon sans problème. On y accède effectivement, et puis c'est la décéption, des structures fermées temporairement (tobbogans,piscine ext). Quelques soucis avec le staff aussi, qui laisse à leur bon vouloir certaines personnes faire des activités et d'autres non. Je m'explique. Il y a des recommandations par exemple pour les toboggans, de taille ou âge etc. Ils ont laissé passer ma nièce de 6 ans d'à peine 1m30 quand mon fils de 8 ans d' 1m45 a été contraint de ne pas faire le tobbogan (en passant juste derrière elle... allez comprendre.), ou encore le jacuzzi qu'on interdit à mes enfants (6/8/10) pour une question de taille, quand dedans se trouve des tous petits. Et pour finir, le serveur qui me referme la porte dessus en me disant c'est fermé jusqu'a 17h, quand j'entre dans son restaurant ouvert, car le distributeur de la salle d'escalade était hors service. Cela aurait pu être dit poliment je ne vois pas en quoi cela lui posait un problème mais apparament ce n'était pas son jour.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

jerome

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tres calme
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, room comfort, communication

Enfin c'était parfait

Après plusieurs séjour à village nature qui n'ont pas été des mieux au niveau du logement cette fois ci il n'y a rien à dire le logement était parfait propre nous avons passé un beau séjour
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Olinda

Liked: Cleanliness, room comfort, communication

Week-end top à Village Nature :-)

Très bien! Du cottage aux activités :-) Je recommande ! Dépaysant et à 2 pas de Paris Idéal pour s’évader le temps d’un week-end en famille, entre amis..
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Le logement était splendide, les activités (bien que n'ayant pas pu les faire) sont attractives et d'une grande variété. Accueil agréable, services impeccables. Un très bon séjour passé, je reviendrais. Seul petit bémol, la vaisselle manque un peu de propreté (trace de calcaire) bien que les consignes liées au lave-vaisselle soient respectées.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Albert

Liked: Cleanliness, room comfort

Trop chère par rapport ce qui l a

Les réservations pour les petits bateaux ou n importe quel activité ça se passe à l accueil et c très long avec des créneaux horaires même s il n’y a pas du monde le centre aquatique très bien mais beaucoup des femmes qui se baignent habillés dommage.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Guillaume

Disliked: Cleanliness, amenities
Odeur d'égout sur tout le site et dans les hébergements. Gestes barrières inexistants notamment dans l'espace aquatique surpeuplé. Rapport qualité/prix inacceptable
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Macavilca

Liked: Cleanliness
Disliked: Amenities
Pas de clim dans la chambre Heureusement qu on a pris qu’une seule nuit C etait insupportable Pas avoir de la clim dans la chambre Pour le prix qu on paie Nous a vraiement decu
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Fanny

Disliked: Cleanliness, staff & service

Prestations décevantes

L accueil au début du séjour a été correct. Pour le reste la catastrophe. Le petit bus à l intérieur du village nous a amené au mauvais endroit, tourné en rond pendant une heure. Puis lorsqu on arrive à l appartement, le ménage était mal fait, obligé de réaspirer le sol. Lorsque nous arrivons à l espace, dans l ensemble tout se passe bien, les enfants s amusent et de mon côté je me détends. Mais au moment où j'ai voulu prendre ma serviette et mes chaussures, plus rien !! Un peu surprise, je me dirige vers l infirmerie afin d obtenir une serviette pour me sécher. Puis je me dirige vers mon vestiaire pour récupérer mes affaires, mais là impossible d ouvrir le casier. Obligée d appeler le personnel qui, gentiment a fait le nécessaire. Le lendemain matin, vu l intempérie et mon handicap nous avions commandé un taxi. Mais celui ci nous précise qu il faut appeler la réception afin qu il puisse entrer dans le village. Mais encore une fois, difficile d'avoir quelqu un au bout du fil ? Au bout de 27 minutes, j ai enfin quelqu un qui me donne un autre numéro à contacter pour laisser passer le taxi. Et bien personne ne répond !!! Que faire lorsqu on est à l intérieur du village, handicapée ? Pourquoi ne trouve pas t on un fascicule indiquant les coordonnées téléphoniques pour chaque service dans l appartement ? C est une désorganisation totale, ce qui est vraiment dommage pour un tel groupe ! Car à cause de cela, j ai raté mon train pour aller à aux funérailles de mon père.Très décevant
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Appartement lag dichtbij de winkels , een lift is ook heel gemakkelijk voor hulpbehoevenden
Stayed 1 night in Feb 2020

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