Clarion Paris CDG Airport

4.0 star property
Pet-friendly hotel connected to the convention centre in Roissy-en-France with a full-service spa

Photo gallery for Clarion Paris CDG Airport

Daily continental breakfast (EUR 20 per person)
Lobby
Fridge, microwave, stovetop, coffee/tea maker
Meeting facility
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Kitchen
  • Pool
The current price is NZ$179
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
8 Allee du Verger, Roissy-en-France, 95700
  • Place, Aeroville Shopping Center
    ‪16 min walk‬
  • Place, Usines Centre Outlet Shopping Mall
    ‪2 min drive‬
  • Place, Villepinte Exhibition Centre
    ‪3 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪5 min drive‬

Room options

Two Bedroom Apartment

  • Sleeps 4

Double Studio

  • Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Fridge
Dining table
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(19 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
Flat-screen TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking (Appartement 2 chambres - 4 personnes)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Fridge
Dining table
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed, Non Smoking (Studio Double – Accès Spa)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Triple Studio

  • Sleeps 3

Suite Executive

  • Sleeps 4

Twin Studio

  • Sleeps 2

Executive Studio

  • Sleeps 4

One Bedroom Apartment

  • Sleeps 4

Accessible Double Room with Roll in Shower

  • Sleeps 2

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About the area

Roissy-en-France

You'll be connected to the convention centre at Clarion Paris CDG Airport, and within a 20-minute stroll of Aeroville Shopping Center and Paris Nord 2 International Business Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include access to the sauna and hot tub. The restaurant, L'Infini, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Business travelers can take advantage of 17 meeting rooms and coworking space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Roissy-en-France hotel include Villepinte Exhibition Centre and Stade de France.

What's nearby

  • Paris Nord 2 International Business Park - 13 min walk - 1.2 km
  • Aeroville Shopping Center - 16 min walk - 1.4 km
  • Usines Centre Outlet Shopping Mall - 2 min drive - 3.0 km
  • Circuit Carole Moto - 3 min drive - 3.0 km
  • Villepinte Exhibition Centre - 3 min drive - 3.0 km

Getting around

  • CDG Airport Terminal 1 Station - 4 min drive
  • Paris (XDT-Charles de Gaulle Airport TGV Train Station) - 6 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 10 min drive

Restaurants

  • ‪C Pizza C Kebab - ‬8 min walk
  • ‪Bretzel Love - ‬18 min walk
  • ‪Le Trivium - ‬4 min walk
  • ‪Brasserie le Village - ‬6 min walk
  • ‪Novotel Café - ‬3 min walk

About this property

Clarion Paris CDG Airport

Pet-friendly hotel connected to the convention centre in Roissy-en-France with a full-service spa
Clarion Paris CDG Airport offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

17 meeting rooms and coworking spaces are available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Clarion Paris CDG Airport. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This 4-star Roissy-en-France hotel is smoke free.

  • 1 building
  • 455 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Clarion Paris CDG Airport offers 455 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. 43-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Roissy-en-France hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Covered parking on site (EUR 14 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 44 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'Infini

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
This property offers airport shuttle pickup service from Roissy-Charles de Gaulle Terminal 2 only.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 999 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

This property's listed breakage deposit is refundable via credit card 48 hours after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 7 per person (one-way)
  • Covered self-parking fee: EUR 14 per day (in/out privileges)
  • Covered extended parking fee: EUR 44 per week
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 999 per day
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Spa
Relais Spa House Roissy
Crowne Plaza Paris Charles Gaulle Aparthotel Roissy-en-France
Relais Spa Paris-Roissy Cdg Hotel Roissy
Relais Spa Paris Roissy CDG House
Relais Spa Paris Roissy House
Crowne Plaza Paris Charles Gaulle Aparthotel
Relais Spa Paris Roissy
Relais Spa Paris Roissy Aparthotel
Crowne Plaza Paris Charles Gaulle Roissy-en-France
Crowne Plaza Paris Charles Gaulle
Relais Spa Roissy
Crowne Plaza Paris Charles de Gaulle
Relais Spa Paris Roissy CDG
Crowne Plaza Paris - Charles de Gaulle Roissy-en-France
Crowne Plaza Paris Charles de Gaulle
Relais Spa Paris Roissy CDG
Crowne Plaza Paris Charles Gaulle Hotel Roissy-en-France
Crowne Plaza Paris Charles Gaulle Hotel
Crowne Plaza Paris Charles Gaulle Roissy-en-France
Crowne Plaza Paris Charles Gaulle
Hotel Crowne Plaza Paris - Charles de Gaulle Roissy-en-France
Roissy-en-France Crowne Plaza Paris - Charles de Gaulle Hotel
Hotel Crowne Plaza Paris - Charles de Gaulle
Relais Spa Roissy

Frequently asked questions

What is the cancellation policy at Clarion Paris CDG Airport?

Clarion Paris CDG Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Clarion Paris CDG Airport?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Clarion Paris CDG Airport on 12 Oct 2025 start from NZ$145.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Clarion Paris CDG Airport?

Yep, Clarion Paris CDG Airport has a covered self car park with in/out privileges for EUR 14 per day. Covered extended parking costs EUR 44 per week.

Is there a spa on site at Clarion Paris CDG Airport?

Yep, there is an onsite spa at Clarion Paris CDG Airport. It has a hot tub, a steam room and a sauna.

Does Clarion Paris CDG Airport have a pool?

Clarion Paris CDG Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

Does Clarion Paris CDG Airport serve breakfast?

You bet, continental breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Clarion Paris CDG Airport?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Clarion Paris CDG Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Clarion Paris CDG Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Clarion Paris CDG Airport Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 1022 reviews
Rating 8 - Good. 275 out of 1022 reviews
Rating 6 - Okay. 158 out of 1022 reviews
Rating 4 - Poor. 109 out of 1022 reviews
Rating 2 - Terrible. 102 out of 1022 reviews

Reviews

8/10 Good

VALERIE

Stayed 2 nights in Jun 2025

2/10 Terrible

Michael James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Subject: Formal Complaint Regarding Stay on 30/06/2025 Dear whom it may concern], I am writing to formally raise a number of concerns following our stay at your hotel on the night of 30th June 2025. 1. Fire Alarm Incident and Emergency Response At approximately 7:00 AM, the fire alarm was triggered and sounded three separate times. While I understand these systems exist for our safety, the handling of the situation was deeply concerning. We followed the emergency exit signage as instructed, but found the stairwell exit blocked by a Qatar Airways crew member and her suitcase. Despite being asked, she refused to move her luggage from the doorway. Upon reaching the emergency stair exit, we discovered the door was locked and would not open, even after three adult guests attempted to force it. Most troubling was the complete lack of visible staff presence or direction throughout this episode. This lack of guidance significantly added to the distress experienced by our children and other guests. 2. Check-In and Payment Dispute We had prepaid our booking via Expedia, but upon arrival the receptionist (Marie) insisted we had not paid and asked us to pay again. Despite showing our receipt and bank confirmation, she remained dismissive and unhelpful. Only after we contacted Expedia, who in turn spoke directly with the hotel, was the situation resolved. This unnecessary confrontation following a long journey was frustrating and disheartening. More to follow
Stayed 1 night in Jun 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Jun 2025

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we needed!

busyStayed here for early airport departure. Great decision. The shuttle starts at 6am, but we had to be there at 430. Front desk arranged for car service, which was prompt, friendly, and on time. Hotel was clean, comfortable, and although busy, our room was very quiet. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Liam

Stayed 1 night in Jun 2025

8/10 Good

yohann

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Audrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room's AC did not work, and it took a while to get a new room, which greatly delayed my bedtime. I was hoping to have a long and good night's sleep. In the new room, there was no washcloth, small towels, or a hairdryer. The hotel was rather dirty and outdated. I had stayed in that hotel some years back when it was a Crowne Plaza hotel, which was wonderful at the time and it was the reason I opted for this hotel. The hotel is now under different ownership and it shows. I would not recommend it.
Stayed 1 night in Jun 2025

6/10 Okay

KATHLEEN

Liked: Cleanliness
I liked the commitment of some of the staff. But also one staff in particular a member of management at the front desk was inattentive and passed the buck as if she did not want to be bothered. Limited vegetarian dishes in the restaurant, bed was nice and comfortable as well as the rare occasion of having a bathtub of which I enjoyed a warm bath. Yes, it was an average hotel.
Stayed 2 nights in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
could be better supported with free shuttle and more often from the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Rayad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for familys

Hotel staff very very helpful and accommodating. Rooms were clean and fresh. Bathroom perfect shower had good pressure and temp.
Stayed 2 nights in May 2025

2/10 Terrible

antonio cassio

Business traveller
Disliked: Staff & service
I could not make my check in at the hotel dur to eletric power probelms and had to change to another hotel after 12 am
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mes veronica

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice stay clean good facilities good location Breakfast could be a little better
Stayed 2 nights in May 2025

6/10 Okay

shelagh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Big problem to get the hotel by phone shuttle not from all terminals :( If not all was ok
Stayed 1 night in May 2025

4/10 Poor

Venkata

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Actually. Booked reservation for 05/24/25 I got confirmed email about my stay n also called them confirmed my reservation went there at 12.30am they kept at lobby fir an hour n told me that I’ve only 2 person reservation not 4 person. Once we went into the room it was horrible stinky smell not able to sleep there and very hot no proper AC also , vacated early morning went out stayed outside . BenI never expected this horrible situation in Expedia recommended hotels in past 25 years anywhere. I use Expedia no of times this is the first time I had very bad experiences.
Stayed 1 night in May 2025

8/10 Good

Boualem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Spa!
Stayed 3 nights in May 2025

10/10 Excellent

Catherine M

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel. Conveniently located near the airport. We had the family room which was huge, had two separate bathrooms and a mini kitchen. Spotless clean and super comfortable bed. Even had the second bed ready for our daughter which was lovely. We did not need to have to set it up. Lovely. Highly recommend.
Stayed 2 nights in May 2025

4/10 Poor

Christian, Laval

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Jean-Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the suite
Stayed 1 night in May 2025

6/10 Okay

COLBY

Disliked: Staff & service, property conditions & facilities
Bad Service
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel and I was probably about as far away from check-in you could get, but the room was clean and comfortable, food good.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I checked in online and provided all my details, yet I still had to spend a long time at the reception. When I entered my room, the TV was on and displaying someone else’s name. It’s unacceptable, especially in a time when privacy should be a priority. I informed the staff, but they showed no concern. I was staying for two nights and requested cutlery to be sent to my room. A staff member said it would arrive shortly, but it never did. I was truly disappointed. No matter the price, basic service and respect should always be expected in such a setting.
Stayed 2 nights in Apr 2025