See all properties
Save

Zermatt Utah Resort & Spa Trademark Collection by Wyndham

4.0 star property
Family-friendly resort with 2 restaurants and 2 hot tubs

Photo gallery for Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Exterior
Townhome, 4 Bedrooms, Non Smoking | Living area
Townhome, 4 Bedrooms, Non Smoking | Living area
Coffee/tea maker
Indoor pool, outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Hot tub
The current price is NZ$246
includes taxes & fees
20 May - 21 May

Explore the area

Map
784 W. Resort Drive, Midway, UT, 84049
  • Homestead Crater
    ‪6 min walk‬
  • Wasatch Mountain State Park
    ‪15 min walk‬
  • Soldier Hollow Resort
    ‪11 min drive‬
  • Provo, UT (PVU)
    ‪49 min drive‬

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 3 Bedrooms, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 169 sq m
  • Mountain view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Villa, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
  • 37 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Single Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Wasatch King

Wasatch King

Wasatch King

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Alpine Queen

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine Queen

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine Queen ADA Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine Queen ADA Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine King ADA Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine King ADA Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

3 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 169 sq m
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Villa

2 Bedroom Villa

2 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 111 sq m
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

1 Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 84 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Alpine King

Premium bedding, down duvets, pillow-top beds, in-room safe

Alpine King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wasatch 2 Bedroom Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Wasatch 2 Bedroom Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Fan
Down duvet
  • 28 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Townhome, 4 Bedrooms, Non Smoking

Townhome, 4 Bedrooms, Non Smoking

Townhome, 4 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 14
  • 1 King Bed and 1 Double Sofa Bed

About the area

Midway

A family-friendly stay in Midway awaits you at Zermatt Utah Resort & Spa Trademark Collection by Wyndham. You'll be 0.5 km (0.3 mi) from Homestead Crater and 7.7 km (4.8 mi) from Soldier Hollow Resort. Highlights at this boutique resort include 2 restaurants, 2 hot tubs and a full-service spa. .A day of pampering at Zermatt Spa can include hot stone massages, sports massages and detox wraps along with aromatherapy and mani/pedis. The steakhouse, Z Steak and Chop Hause, serves Modern European cuisine and is open for dinner. Cafe Z's is the resort's own pub, serving drinks along with breakfast and lunch. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to mini golf. 30000 square feet (2787 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 4-property class Midway resort include Town Ski Lift and Main Street.
View more Resorts in MidwayOpens in a new window

What's nearby

  • Homestead Crater - 6 min walk - 0.6 km
  • Wasatch Mountain State Park - 15 min walk - 1.3 km
  • Heber Valley Artisan Cheese - 4 min drive - 3.4 km
  • Soldier Hollow Resort - 11 min drive - 7.7 km
  • Deer Valley Resort - 42 min drive - 24.0 km

Getting around

  • Salt Lake City International Airport (SLC) - 56 min drive

Restaurants

  • ‪Dairy Keen - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪The Bagel Den - ‬9 min drive
  • ‪Back 40 Ranch House Grill - ‬10 min drive
  • ‪Lola's Street Kitchen - ‬3 min drive

About this property

Zermatt Utah Resort & Spa Trademark Collection by Wyndham

Family-friendly resort with 2 restaurants and 2 hot tubs
Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers its guests a full-service spa, 2 hot tubs, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this resort measures 30000 square feet (2787 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Zermatt Utah Resort & Spa Trademark Collection by Wyndham. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Midway resort is smoke free.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, spring water baths, complimentary toiletries and hairdryers.

This Midway resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Zermatt Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

5 outdoor pools, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)

Homestead Resort

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,007 reviews
The price is NZ$406
includes taxes & fees
19 May - 20 May
Homestead Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 10 mi
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 35 for adults and USD 8 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Z's
  • Z Steak and Chop Hause
  • Zermatt Bakery

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool
  • Outdoor pool (guest access)
  • Ski equipment rentals
  • Ski storage
  • Volleyball

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre (30,000 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Spring water bathtub or rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 35 for adults and USD 8 to 35 for children
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Resort Zermatt
Zermatt Midway
Zermatt Utah Resort Trademark Collection Wyndham Midway
Zermatt Resort Midway
Zermatt Utah Hotel
Zermatt Hotel
Zermatt Utah Resort Trademark Collection Wyndham
Zermatt Utah Trademark Collection Wyndham Midway
Zermatt Utah Trademark Collection Wyndham
Zermatt Utah Resort Spa A Trademark Collection Hotel
Zermatt Utah Tramark Collecti
Zermatt Utah Resort & Spa Trademark Collection by Wyndham Resort
Zermatt Utah Resort & Spa Trademark Collection by Wyndham Midway

Frequently asked questions

What is the cancellation policy at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Zermatt Utah Resort & Spa Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at Zermatt Utah Resort & Spa Trademark Collection by Wyndham on 20 May 2025 start from NZ$197.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, Zermatt Utah Resort & Spa Trademark Collection by Wyndham has a free self car park.

Is there a spa on site at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, Zermatt Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Zermatt Utah Resort & Spa Trademark Collection by Wyndham have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Zermatt Utah Resort & Spa Trademark Collection by Wyndham features 2 hot tubs, an outdoor pool and an indoor pool. All guestrooms come with spring water tubs, pillowtop beds and premium bedding.

What makes Zermatt Utah Resort & Spa Trademark Collection by Wyndham a romantic place to stay?

Couples spa treatments and a lounge bar, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Zermatt Utah Resort & Spa Trademark Collection by Wyndham.

Is Zermatt Utah Resort & Spa Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a children's pool and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Zermatt Utah Resort & Spa Trademark Collection by Wyndham is a hit with families.

Are there hot tubs in the rooms at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, but there are spring water baths in the guestrooms.

Does Zermatt Utah Resort & Spa Trademark Collection by Wyndham serve breakfast?

Yep, full brekkie is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, Zermatt Utah Resort & Spa Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

No, only service animals are allowed.

Is there a golf course on site at Zermatt Utah Resort & Spa Trademark Collection by Wyndham?

There is a golf course next to Zermatt Utah Resort & Spa Trademark Collection by Wyndham.

Zermatt Utah Resort & Spa Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed ever nice room and amenities beautiful grounds
Stayed 1 night in Oct 2024

4/10 Poor

Alfred

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I didn't like we could not get anything to eat at the hotel that just cause I have a food allergy I was denied service
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Stayed 5 nights in Jan 2025

6/10 Okay

Ann

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is very dated, as are the guest rooms. All of the furniture in our room had cracks or gouges. There are no microwaves or fridges in the rooms (I didn't think to check, and it was a big inconvenience). I'm sure it was nice in its day, but it's time for updating.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jeffrey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Tub in room flooded room everytime we used it. Carpet was ripped in multiple places as well as a horrible water damage smell from the tub. The double doors to room 123 said people do not enter this area because of construction but it was the only way to get the room... water damage everywhere in the basement hallways ceiling and walls
Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After a night at the Crater, we were so ready to come home to a warm shower. The water was cold. We tried again in the morning and the water was still cold.
Stayed 1 night in Jan 2025

10/10 Excellent

Wyatt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Brett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Of the two last times I visited this property both times there was a problem with the heating of the pool or hot tub.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Anazing
Stayed 2 nights in Jan 2025

8/10 Good

abdolazim

Liked: Amenities, property conditions & facilities
Overall was good
Stayed 6 nights in Dec 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Tony

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

I’ll pass on this place next time.

The largest issue we had with this place was that they didn’t have our room ready for 2 hours after the check in time. We did not get our room until 6:00pm. Then they did hardly anything to remedy the situation, they upgraded our room to something I didn’t really want. Our phone, in the room, was broken and it took 20 minutes to get a hold of someone at the front desk. What if there was an emergency?!? The room was also dirty, the floors were not cleaned, we had no towels and there were cobwebs on the lamps. Also the blinds were broken and yoi could hear everything through the walls, I did not see a single staff member the entire time during my stay after initial check in. The swimming pool was crowded, people were climbing the waterfall and jumping off and running all around, seemed really unsafe. Although my family and I had a decent time I would never stay here again. They must be extremely short staffed or have all together stop caring. Poor service
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing and relaxing but too many “hidden” fees but overall great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Joseph, Elk River

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have our room ready not once but twice
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most homey hotels we stayed at. Lovely place for family and price is worth it. Love the friendly staff too.
Stayed 1 night in Jan 2025

10/10 Excellent

Tylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nick

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so good, no hot water for the 3 days that we were there. Front desk said they fixed it and that was not the case. These rooms were over $300 a night and the only refund that was given was not charging us the hotel resort fee which was $56. Will never go back here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Stayed 3 nights in Dec 2024

10/10 Excellent

Bridget

Stayed 1 night in Dec 2024

4/10 Poor

Dan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Zermatt!

Love the Zermatt. We keep going back for more!
Stayed 1 night in Dec 2024

6/10 Okay

Aubrie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. It was easy to find our way around the property and parking was easily accessible. There were many fun activities available to us as well. We loved pur stay here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tasha

Stayed 1 night in Dec 2024