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Hotel Caribou

Property class: 3.5

Photo gallery for Hotel Caribou

A hotel with a stone facade, a sign reading "HOTEL CARIBOU," and a modern design.
A modern bedroom with a bed, a wardrobe, a desk, and a chair.
A buffet area with various food options, a seating area, and a view of the mountains.
A reception area with a reception desk, a receptionist, a red sofa, and a wall with an abstract painting.
A sauna room with wooden walls, a glass door, and a bench with towels.

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
64 Carrer de La Solana, 64, Pas de la Casa, Encamp, AD200
  • Place, Pas de la Casa Resort
    ‪1 min walk‬
  • Place, TSF4 Solana Ski Lift
    ‪3 min walk‬
  • Place, TSD4 Pas De La Casa Ski Lift
    ‪6 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪117 min drive‬

Room options

Standard Room

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Quadruple Room (2 adults + 2 children)

  • Sleeps 4
  • 4 Single Beds

Triple Room (2+1)

  • Sleeps 3
  • 3 Single Beds

Standard Room (Single Use)

  • Sleeps 1
  • 1 Single Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

About the area

Pas de la Casa

At Hotel Caribou you'll be within a short 5-minute stroll of Bony d'Envalira Via Ferrata and Pas de la Casa Resort. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include a free manager's reception, laundry facilities and ski storage. .Attractions in proximity to this 3.5-property class Pas de la Casa hotel include Caldea Spa and Pyrenees Andorra Shopping Centre.

What's nearby

  • Pas de la Casa Resort - 1 min walk - 0.1 km
  • TSF4 Solana Ski Lift - 3 min walk - 0.3 km
  • TSF2 Coll Blanc Ski Lift - 3 min walk - 0.3 km
  • Les Abelletes Lake Trail - 3 min walk - 0.3 km
  • TSD4 Pas De La Casa Ski Lift - 6 min walk - 0.6 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 25 min drive
  • La Seu d'Urgell (LEU) - 85 min drive

Restaurants

  • ‪Restaurant Chez Paulo - ‬10 min walk
  • ‪La Reuniò - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Le Petit Chalet - ‬10 min walk

About this property

Hotel Caribou

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

An arcade/games room, ski storage, and tour/ticket assistance are also featured at Hotel Caribou.

This 3.5-star Pas de la Casa hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 8 levels
  • Manager's reception (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Caribou offers 39 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Caribou Hotel PAS DE LA CASA
Hotel Reial Pirineus Pas de la Casa
Pirineus Hotel
Reial Pirineus
Reial Pirineus Pas de la Casa
Ahotels Reial Pirineus Hotel Pas De La Casa
Hotel Arka Pas de la Casa
Arka Pas de la Casa
Caribou PAS DE LA CASA
Caribou Hotel
Caribou Pas de la Casa
Caribou Hotel Pas de la Casa

Frequently asked questions

What is the cancellation policy at Hotel Caribou?

Hotel Caribou offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Caribou a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Caribou.

Is Hotel Caribou family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Caribou is a hit with families.

Does Hotel Caribou serve breakfast?

Yeah, buffet breakfast is available daily.

Is there a free airport shuttle available at Hotel Caribou?

No, Hotel Caribou does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Caribou?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

Hotel Caribou Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 51 reviews
Rating 8 - Good. 16 out of 51 reviews
Rating 6 - Okay. 19 out of 51 reviews
Rating 4 - Poor. 8 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Had a really good week skiing, it's convenient for the bars and slopes. Hotel kept really clean, Jacuzzi was a bit hot and the walk from the drop off point was a killer with the suitcases. Wifi was as good as any hotel I've stayed in but we were in the room above reception. €6 for a bottle of house red in the bar which was very good.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay at Hotel Caribou. All staff were helpful and friendly from the start. The rooms, modern, cosy and spacious. The buffet breakfast option was a great addition to my package with such a variety to choose from and start my heavy day of boarding. It was great to have easy access to the ski locker and even an arranged shower/baggage storage after checking out - allowing me to get a last days riding in before my flight home. Would recommend so highly!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien placé, du personnel compétant et agréable, une multitude de bons petits plats en Buffet, seul hic : la literie ( matelas et oreillers à revoir impérativement !!! )
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel nivel bajo

muy decepcionante el hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

It was an excellent choice, both for the place and the location. Also, the service was great.
Verified review

6/10 Okay

The hotel is located on top of the hill, it was nice views to Pas de la Casa but if you have to walk there, it can be hard. There is no direct access to the slopes from the hotel and no room to leave boots and skis - therefore they would have to be left in the balcony and the room would always be a bit dirty when you have to get in with the boots. There is a wardrobe in the bedroom which is really helpful to put your things during your stay. Staff is really nice and breakfast is OK.
Verified review

6/10 Okay

Disliked: Room comfort
The rooms do not correspond to the photos on the website. Our room was on the 3rd lower level floor and we had no wifi for the duration of our stay. Breakfast was good but the room itself had a strange odour and was in need of renovation. Located at the top of a steep hill but only a short walk away from the shops, ski lifts and bars/restaurants of Pas De La Casa.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Super si chambre pas ss le restaurant

Hotel bien situé tres propre chambre avec vue sur montagne et terrasse. Ptit dejeuner tres bien. Accueil et disponibilité personnel excellent. Repas soir plutot bien sauf les desserts assez moyens. Par contre chambre situee a l etage ss le restaurant. Tres bruyante par la non insonorisation notamment le bruit des chaises sur le carrelage. Dommage !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

week en pas de la case

super séjour entre amis quartier très calme, chambre propre, hôtesse accueillante petit bémol la langue, parle très peu le français. La nourriture à renouveler plus souvent mais très bon. l'ascenseur à revoir les portes se referme trop vite sur notre passage
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme et confortable

Chambre un peu petite mais confortable, hotel en retrait de la "night life", donc pas réveillé en pleine nuit par les soûlards qui sortent de bars, l'inconvénient c'est que les pistes sont un peu plus loin mais faut bien choisir.. Sinon penser aussi à réserver le parking Tres bon petit déjeuner et personnel tres sympathique (parle pas français ) Jacuzzi tres agréable au retour du ski !
Verified review

8/10 Good

Liked: Staff & service

Fijn verblijf

Prima hotel. Goed ontbijt en diner. Kamers wat smal. Bed zacht. Aardig personeel. Mooi uitzicht.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
La nuit était froide dans la chambre
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

bon rapport qualite prix

très bel hôtel,bon emplacement,un peu distant du centre ville,emplacement avec horodateur devant gratuit de 20 h à 9h,comme dans tout le village;pas de bruit,propreté des chambres,beaucoup de poussière, bon petit déjeuner,
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bonne situation de l hôtel

au calme belle vue sur la montagne pas de chance c était la fête nationale nous repartirons dans cet hôtel
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

N'entrer sous aucun prétexte dans cet hôtel

Lamentable !!!! Vue sur un autre bâtiment ! Draps de lits non changés !!! Salle de bain très très sale,au sol poussière, cheveux et poils !!!!! Hôtel très bruyant à partir de 6 H.Comment peut-on laisser 3 étoiles à un hôtel aussi médiocre autant pour l'accueil, que pour la propreté , que pour l'hygiène ! Tellement dégoutés que nous sommes partis sans prendre de douche !!!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Un peu loin du centre ville

Personnel agréable Porte de séparation chambre/salle de bain ne ferme pas,impossible d'avoir un minimum d'intimité .
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Correct

Hôtel correct, dommage pour la propreté. Personnel très sympathique et serviable
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

hotel de esqui

faltan retoques en el hotel sobre el mobiliario, algunas averias
Verified review

6/10 Okay

Liked: Staff & service

hotel pour courte etape

Ne vaut pas les quatre etoiles mais prix correct pour une nuit
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

à fuir!!

Que des chambres avec lits doubles...! "oui Monsieur, c'est un hôtel familial donc il n'y a pas de chambres matrimoniales" Le pire petit déjeuner de ma vie dans un hôtel!! Des croissants rassis, pas de chocolat en poudre ou à tartiner et le jus d'orange c'est de la poudre "tang"...! Uniquement une tranche de jambon côté salé et pas de plateau pour apporter ce que l'on souhaite à sa table. Et on entend ce qui se passe dans les chambres voisines. Plus jamais!!!
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

No volvere

La Habitación muy bien, pero en una semana no la limpiaron. El bufet del desayuno un desastre.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Excellent hôtel

Excellent hôtel. Excellent rapport qualité prix. A découvrir.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Décevant

Propreté des chambres 1 mouche dans la carafe du lait au Peter déjeuner Hotel mal entretenu
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel mais pas simple de trouver une place de parking
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité/Prix sauf pour la vue..

Bon hôtel avec cependant un défaut important pour notre chambre dont la fenêtre donnait ....sur un mur.Autre défaut, mais très habituel en Andorre,la taille de la télé est ridicule par rapport à la taille de la chambre