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Crystal Palace Luxury Hotel

Property class: 5 and above

Photo gallery for Crystal Palace Luxury Hotel

A multi-story hotel with a central courtyard featuring a fountain.
A two-story building with a modern design, featuring a well-lit entrance and a visible outdoor seating area.
A clear blue pool with a wooden deck, surrounded by beige walls with small windows.
A pathway lined with white geometric structures, leading to a building with a modern design.
A spacious indoor area with wooden tables and chairs, a staircase, and large windows allowing natural light.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$61
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150
  • Place, Naklua Bay
    ‪10 min walk‬
  • Place, Sanctuary of Truth
    ‪2 min drive‬
  • Place, Wong Amat Beach
    ‪3 min drive‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a television, and a wardrobe.

Superior Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed

View all photos for Deluxe Room (Pool View)

A hotel room with two single beds, wooden headboards, a small wooden nightstand, and a built-in bench.

Deluxe Room (Pool View)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Room

A hotel room with a bed, bedside table, desk, chair, and a bathroom with a mirror and sink.

Luxury Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Room

A modern hotel room with a large bed, a desk, and a TV.

Family Room

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

A neatly made bed with a green bedspread, two pillows, and two towels arranged on the bed.

Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Luxury

A hotel room with two beds, wooden flooring, and a patterned wall.

Deluxe Luxury

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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7 Nov - 8 Nov
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About the area

Pattaya

A luxury stay in Pattaya awaits you at Crystal Palace Luxury Hotel. You'll be 2.4 km (1.5 mi) from Pattaya Beach and 2.3 km (1.4 mi) from Pattaya Beach Road. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The restaurant, Outhayan Pleangkao, serves Thai cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the gym and kids' swimming pool. 538 square feet (50 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 5-property class North Pattaya hotel, attractions include Wong Amat Beach and Terminal 21 Pattaya.

What's nearby

  • Naklua Bay - 10 min walk - 0.9 km
  • Lan Po Naklua Market - 19 min walk - 1.6 km
  • Sanctuary of Truth - 2 min drive - 1.2 km
  • Wong Amat Beach - 3 min drive - 2.0 km
  • Terminal 21 Pattaya - 6 min drive - 3.5 km

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 46 min drive

Restaurants

  • ‪Somporn Thai Food - ‬4 min walk
  • ‪ข้าวญี่ปุ่น F&P Sushi - ‬5 min walk
  • ‪โก๋เปี้ยน ก๋วยเตี๋ยวเรือ อยุธยา นาเกลือ - ‬2 min walk
  • ‪Crystal Restaurant Pattaya - ‬1 min walk
  • ‪อ่าวนาเกลือ สาขา2 - ‬8 min walk

About this property

Crystal Palace Luxury Hotel

As a guest of Crystal Palace Luxury Hotel, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Spa services, a terrace, and a picnic area are also featured at the luxury Crystal Palace Luxury Hotel. Free self parking is available.

This 5-star Pattaya hotel is smoke free.

  • 390 guestrooms or units
  • 7 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2010
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
Crystal Palace Luxury Hotel offers 390 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

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  • Pool
  • Free Wi-Fi
  • Air-conditioning
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9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: THB 300 to 800 for adults and THB 250 to 600 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of THB 2,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Outhayan Pleangkao

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Rooftop pool
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • Lift
  • Tile flooring in room

More

  • 5 buildings
  • 7 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Palace Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 500.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 to 800 for adults and THB 250 to 600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 500.0 per night
  • Hosted evening meal: THB 2000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Palace Hotel Pattaya
Crystal Palace Pattaya

Frequently asked questions

Is parking available at Crystal Palace Luxury Hotel?

Yep, Crystal Palace Luxury Hotel has a free self car park.

Are there any beaches close to Crystal Palace Luxury Hotel?

Yep, Crystal Palace Luxury Hotel is a short 20-minute walk from Wong Amat Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Crystal Palace Luxury Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Crystal Palace Luxury Hotel have a pool?

Crystal Palace Luxury Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Crystal Palace Luxury Hotel?

Crystal Palace Luxury Hotel features a rooftop pool, 2 poolside bars and 2 restaurants.

Does Crystal Palace Luxury Hotel serve breakfast?

Yeah, buffet brekkie is offered daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Crystal Palace Luxury Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crystal Palace Luxury Hotel?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Thai cuisine.

What time are check-in & check-out at Crystal Palace Luxury Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crystal Palace Luxury Hotel?

No, pets and service animals are not allowed.

Crystal Palace Luxury Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 50 reviews
Rating 8 - Good. 14 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Crystal Palace Luxury Hotel!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property was extremely clean. Custom service was amazing
Stayed 26 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
A really well managed hotel with attentive & courteous staff. Breakfast buffet had a wide selection of foods & was amazing value. The ground floor swimming pool was very clean & well maintained & was very popular with guests. Enjoyed our stay at this hotel. Exceptional value. Also for getting into Pattaya the songtaew (10THB Baht Bus) stopped on the main road in front of the hotel. Terrific.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Spacious. Cleaners come everyday to clean the room; albeit maybe a bit late? They come around 3/4. Would be nice to see them earlier before we leave. No smart tv !! Would be sooo much better with a smart tv. Nice touch having a mini fridge. Great buffet for breakfast. Would be nice knowing next to each meal though Whats vegetarian or halal. Orange juice could be better. Quite a few ants in the room probably due to weather? Would be nice if something could be put in place to combat this. Overall great room and hotel. Worth it
Stayed 12 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

loudsy tourist

loudsy tourist guest when comming the room. Room not protect voice from outside, you can herd loud voice from outside.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nothing close to warrant price

From the outside it looks great and initially you are well received. However, shortly after entering my room and doing a customary look around (which includes a look under the bed). I noticed that most things are just swept under the bed. Any other request for the room including and extra pillow came with a considerable charge.
Verified review

4/10 Poor

Disliked: Staff & service

Why I cannot reccomend this bad service hotel...

If you need internet don't choose this hotel everybody has login problems! We booked twin bed received single beds. Not helpful to change room although we are Expedia gold member they upgraded next day and we had to pay upgrade fee! We had to leave the room 12 o clock ant they let us wait 2 hours in he lobby before we could access the upgraded room. Terrible service!
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Diring check in they infored the room is not available in the Chrystal palace luxury hotel and they provided room is Cyrstal palace std hotel And service was very bad Cleanliness inside room was also worst Bed sheet and pillow covers are very old even we have dought that is washed or not Some what we managed by using our stuff Bath room also found very dirty ... As they not provide the room as per my booking, we need to request refund .
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Ich Internationale Standards
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sänky aivan erinomainen. Minulle sijainti hieman liian sivussa. Ei marketteja eikä ravintolapaikkoja kuin yksi läheisellä kadulla. 7/11 kauppoja muutama ja siinä kaikki. Jos haluaa olla rauhassa kaikista, sopii hyvin. En lapsiperheille suosittele tai lapset saa hepulin.Alue kuin kuollutta kehitysaluetta; ei mitään elämää!! Jomtien alueella on sentään elämää!! Jos tilaa Boltin taksin, niin pääsee Jomtien alueelle n 120 Bathia ja kadunvarresta riksakyydillä 20 Bathia .
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
ห้องฝุ่นเยอะ พื้นเหนียว ไม่มีสลิปเปอร์ ใต้ผ้าห่มมีเศษทราย ดิน ห้องอาบน้ำไม่มีที่กั้นน้ำออก อาหารไม่ร้อน
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich und meine Freundin waren sehr zufrieden 😊 Dieses Hotel kann ich bestens empfehlen! Dankeschön 🙏
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Heel vriedelijk en netjes correct ontvagen
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ภาพรวมบรรยากาศดี พนักงานต้อนรับเป็นกันเอง สะอาด ปลอดภัย ส่วนเรื่องที่ต้องปรับปรุง คือ ที่จอดรถค่ะ, และตู้เย็น(มีปัญหา-ไม่เย็น)ค่ะ
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service

Medelbra hotell

Tråkigt med ett 20-tal bussar som lämnade av och hämtade upp massa asiatiska turister, de flesta kom under dagen och åkte tidigt morgonen efter, vilket gjorde hotellets baksida till en bussparkering. Frukosten påverkades av dessa turister då det blev väldigt likt en äldre skolmatsal. Rummen var inte så ljudisolerade så bussarna hördes väldigt tydligt. Poolen på taket var avstängd samt bara en restaurang öppen där de hade karaoke vilket inte var så trevligt. I övrigt var hotellt ok, nära till pattaya, enkelt med bath bussarna att ta sig, trevlig personal samt bra pool och rum.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel about 15 minutes to the beach

Everything in this hotel was excellent apart from some of the hotel rude staff. This was my 4th stay and I would definitely recommend it to anyone
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

TOO NOISY. DISAPPOINTED

There are many Travel tour from China and very very noisy. Specially, when they are close the door of room and during their talking in corridor anytime. My hushand and I must wake up around 6:00am everyday due to this reason.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Ich war mit meiner Firmenbelegschaft aus China mit einer chinesischen Reisegruppe dort. Dieses Hotel bedient vorwiegend dieses Klientel. Dafür waren aber die Zimmer und das ganze Hotel ausgesprochen gut gepflegt, was man bei Reisegruppenhotels nicht immer behaupten kann. Das Frühstück war natürlich Massenabfertigung, aber auch noch oberhalb des Durschnittes.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Preis Leistungs Verhältniss

der pool auf dem Dach 8.Etage war sehr schön und sehr klares kühles Wasser.Leider sind einige Iraner nur mit unterwäsche ins wasser gegangen. Das Frühstück war gut und sehr asiatisch ausgerichtet.Einige Cinesen haben mehr wegeworfen als ich gegessen habe.Raucher bereiche auf den Etagen fehlen leider völlig.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort

poor wifi

The hotel is good families not for business trip. The wifi is very poor. If you intend to be on a working holiday and you rely on Internet connection. This hotel is not for you
Verified review

6/10 Okay

"kostenkünstiges hotel mit schönem pool"

das hotel liegt schön ruhig. es hat einen schönen grossen pool mit reichlich liegen und einer poolbar. die zimmer sind zweckmässig mit tv und minibar ausgestattet. es gibt täglich 2 flaschen wasser kostenlos. das frühstück ist bei dem preis nicht zu beanstanden.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Upean hotellin vieraat ilmeisesti jurttaan tottuneita

Hotelli on tyylikäs ja siisti. Henkilökuntaa vaivaa sama ongelma kuin muuallakin Pattayalla. Kun suurin osa vieraista on venäläisiä tai korealaisia, englannin kielen taito rapistuu. Hotellissa WiFi toimi vain yleisissä tiloissa, joissa kuuluvuus oli surkea. Paikalla oli aina tulossa tai menossa kovaääninen korealaisryhmä. Ryhmien bussit aloittivat tyhjäkäynnin ja liikenteenohjaajat pillien vihellyksen viimeistään klo kuusi aamuisin. Tämä kuului selkeästi vaikka asuimme ylimmässä kerroksessa. Samaan aikaan aloittivat kanssa-asujat ovien paiskomisen ja toisilleen kiljumisen käytävissä. Aamiainen oli monipuolinen ja runsas. Vieraat sielläkin huonosti käyttäytyviä. Sijainti lavataksi reitin varrella. Rantaan on matkaa, mutta hotellilla kaksi uima-allasta.