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Empress Pattaya Hotel

Property class: 3.5

Photo gallery for Empress Pattaya Hotel

A modern dining area with a buffet setup, large windows, and hanging plants.
A rooftop lounge with wicker furniture, a pool, and a view of city buildings.
A modern hotel lobby with a reception desk, seating area, and decorative plants.
A modern hotel room with a large bed, a sitting area with a chair, a TV, and a desk.
A rooftop pool with a clear view of the city skyline, a green wall with the text "On Vacation," and white lounge chairs around the pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
436/21 Pattaya 2nd Road, Pattaya, Chonburi, 20150
  • Place, CentralMarina
    ‪2 min walk‬
  • Place, Pattaya Beach Road
    ‪7 min walk‬
  • Place, Terminal 21 Pattaya
    ‪7 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Empress Twin Room

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a door to the right.

Deluxe Empress Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Empress King Room

A hotel room with a bed, two bedside tables, a green armchair, a small round table, and a TV.

Deluxe Empress King Room

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Empress Corner

A hotel room with a bed, bedside tables, a chair, and a wall with a floral mural.

Empress Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Bed

A modern hotel room with a large bed, two nightstands, a telephone, and a wall-mounted light fixture.

Deluxe Premier King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier Twin Bed

A hotel room with two beds, a grey armchair, a small round table with a vase of flowers, and a wall-mounted lamp.

Deluxe Premier Twin Bed

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Corner King Bed

A modern hotel room with a large bed, two bedside tables, a desk, and a chair.

Grand Corner King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Central Pattaya
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.0 out of 10, Very good, 685 reviews
The price is NZ$109
includes taxes & fees
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About the area

Pattaya

Empress Pattaya Hotel places you steps from Art in Paradise and within a short 5-minute stroll of CentralMarina. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. English breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 3.5-property class Central Pattaya hotel include Tiffany's Show and Terminal 21 Pattaya.

What's nearby

  • CentralMarina - 2 min walk - 0.2 km
  • Tiffany's Show - 5 min walk - 0.5 km
  • Pattaya Beach Road - 7 min walk - 0.6 km
  • Terminal 21 Pattaya - 7 min walk - 0.6 km
  • Pattaya Beach - 7 min walk - 0.6 km

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 48 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Rooftop Bar & Executive Lounge @ Holiday Inn - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Lisa Beer Bar - ‬1 min walk
  • ‪CQK Mala Hotpot - ‬2 min walk

About this property

Empress Pattaya Hotel

Empress Pattaya Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Empress Pattaya Hotel also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 3.5-star Pattaya hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Empress Pattaya Hotel offers 105 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

A rooftop pool with multiple lounge areas and a view of the surrounding greenery.
ibis Pattaya
Central Pattaya
  • Pool
  • Pet-friendly
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is NZ$53
includes taxes & fees
29 Nov - 30 Nov
ibis Pattaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 220 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Empress Pattaya Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of THB 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately THB 220 for adults and from THB 170 for children
  • Airport shuttle fee: THB 2150 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Empress Pattaya
Pattaya Sabai Empress
Sabai Empress
Sabai Empress Hotel
Sabai Empress Hotel Pattaya
Sabai Empress Pattaya
Empress Pattaya Hotel Hotel
Empress Pattaya Hotel Pattaya
Empress Pattaya Hotel Hotel Pattaya

Frequently asked questions

What is the cancellation policy at Empress Pattaya Hotel?

Empress Pattaya Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Empress Pattaya Hotel?

Yep, Empress Pattaya Hotel has a free self car park.

Are there any beaches close to Empress Pattaya Hotel?

Yep, Empress Pattaya Hotel is a short 14-minute walk from Naklua Beach.

Is there a spa on site at Empress Pattaya Hotel?

No, there is no spa at this property. Health Land Spa Pattaya is a short 19-minute walk away.

Does Empress Pattaya Hotel have a pool?

Empress Pattaya Hotel has an outdoor pool and a kids' pool.

What makes Empress Pattaya Hotel a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Empress Pattaya Hotel.

Does Empress Pattaya Hotel serve breakfast?

You bet, English brekkie is served on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Empress Pattaya Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Empress Pattaya Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Empress Pattaya Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Empress Pattaya Hotel?

No, pets and service animals are not allowed.

Empress Pattaya Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 153 reviews
Rating 8 - Good. 58 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 5 out of 153 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for its price range
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. The rooms were clean and comfortable, and the staff were always helpful and welcoming. The hotel is in a great location with plenty of amenities nearby, including many good restaurants and food options within walking distance. There are also several excellent massage places around the hotel, which made the stay even more enjoyable. Overall, the staff made me feel very welcome, and I would happily stay here again.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an old but clean hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was a great room, and the friendlies staff very helpful. Great place to stay close to so much to do and still not loud. Highly Recommend.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't use parking. Room was clean, AC was great
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Loved my stay here. Staff where really friendly and helpful, room was big and clean and in a decent location that wasn’t to noisy at night
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good place, I come back next year definitely
Stayed 21 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
a conveniently located hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and ready for the day. Cleaning lady is very nice.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and close to Central Marina and Terminal 21. Room is big enough and air condition is excellent.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple time visitor to this hotel. Location is great and the staff are friendly. Rooms are comfortable and clean.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay. Clean rooms friendly staff. Good price range close to two shopping malls.
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and close to everything. Staff is always great, and friendly.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel i have ever stayed in, while visiting Pattaya, Thailand...
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at empress! Very clean and close to terminal 21
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it within walking to terminal 21 some nite markets and beach
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good 👍
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little outdated as in the room but it was huge , how ever the bathroom was fantastic big bath and great shower
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location . Courteous staff .
Stayed 6 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff all friendly and helpful. Hotel clean and tidy. Perfect location with Beach Road 5 minutes walk away.
Stayed 27 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express pattaya

Stayed at the Empress hotel a number of times and its always been a good , plenty of bars ,restaurants, shopping centres all within easy reach
Stayed 6 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Room was fine buy quite minimal, food was open for limited hours.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for money

Great location , courteous staff . The corner rooms for extra 10 USD is really worth it. Very spacious
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was okay
Stayed 2 nights in Aug 2024