2/10 Terrible
Slavcho
8 Feb 2026
This hotel experience was extremely disappointing and ruined my vacation.
I fell into a hidden hole in a main area at the hotel entrance, resulting in a serious leg injury. I had to be taken to the hospital, was prescribed antibiotics, and was strictly told not to go into the water and to keep the wound dry due to the risk of infection. This affected my entire stay.
At the time of the accident, the staff were kind and drove me to the hospital, which I appreciated. Because of this, I initially decided not to involve a lawyer.
However, after I checked out, about 30 minutes later, a receptionist started texting me asking to pay back part of the hospital bill. This was shocking and completely unprofessional. An injury caused by unsafe conditions on hotel property should never be the guest’s responsibility.
Being asked for money after an accident caused by poor maintenance changed my entire view of this hotel. I am now reconsidering my decision not to speak with a lawyer.
Guest safety and proper responsibility handling are clearly not taken seriously here. I would strongly advise future guests to be cautious.
Slavcho
Stayed 9 nights in Jan 2026



























