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5.0 out of 5

"Highly recommend. Friendly staff. Clean. Modern. Close to beach and nice restaurants. Peaceful restful sleep " More

By a verified traveller on Mon 25 Dec 2023

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Hotel Description

A luxury stay in Pattaya awaits you at The Sanctuary Resort Pattaya, BW Signature Collection. You'll be 0.7 km (0.4 mi) from Dongtan Beach and 1.8 km (1.1 mi) from Jomtien Beach. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

The restaurant, Oceana Restaurant, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free extended parking.

You'll be 3.1 km (1.9 mi) from Walking Street and 3.4 km (2.1 mi) from Pattaya Beach with a stay at this 5-star Jomtien hotel.

Deluxe Room, 2 Single Beds, Balcony, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$72* Per night/room 9 May - 10 May

Deluxe Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Sanctuary Resort Pattaya, BW Signature Collection ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Sanctuary Resort Pattaya, BW Signature Collection

Couples (2)
5 out of 5
Highly recommend. Friendly staff. Clean. Modern. Close to beach and nice restaurants. Peaceful restful sleep

Posted by on 25 Dec. 2023

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5 out of 5
Amazing property for the price. Only thing is you need to put the “please make up my room” sign outside your door each day. This place has sea views from most rooms and the rooftop pool bar and restaurant is amazing. Over the top value for money in a nicer and quieter section of Pattaya (family friendly)

Posted by on 24 Oct. 2023

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Comment from Hotel Management

3 Dec. 2023 by Palita Khumngern

Dear M/ M Shaun, Thank you for choosing to stay with The Sanctuary Resort Pattaya, BW Signature Collection! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

About the The Sanctuary Phratamnak Pattaya

Location 352, 430 Phra Tam Nak 6, Pattaya, Chonburi 20150

Property Features

The Sanctuary Resort Pattaya, BW Signature Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. The luxury The Sanctuary Resort Pattaya, BW Signature Collection also features spa services, coffee/tea in a common area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 165 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Pattaya Tai Station (6.3 km / 3.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Oceana Restaurant - This restaurant serves breakfast only.

Rooftop Bar & Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Sanctuary Resort Pattaya, BW Signature Collection

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 7 days
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Sanctuary Phratamnak Pattaya
  • The Sanctuary Phratamnuk Pattaya
  • The Sanctuary Resort Pattaya BW Signature Collection
  • The Sanctuary Resort Pattaya, BW Signature Collection Hotel
  • The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.