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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, pool loungers
Lobby
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)
Front of property
Two - Bedroom Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
The current price is NZ$114
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
352/430 Phra Tam Nak, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Dongtan Beach
    ‪5 min walk‬
  • Place, Jomtien Beach
    ‪4 min drive‬
  • Place, Walking Street
    ‪5 min drive‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Pattaya

A luxury stay in Pattaya awaits you at The Sanctuary Resort Pattaya, BW Signature Collection. You'll be 1.8 km (1.1 mi) from Jomtien Beach and 2.9 km (1.8 mi) from Walking Street. Highlights at this beachfront hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, Oceana Restaurant, is open for breakfast. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free extended parking. .You'll be 5 km (3.1 mi) from Pattaya Beach and 3.4 km (2.1 mi) from Pattaya Beach Road with a stay at this 5-property class Jomtien hotel.

What's nearby

  • Dongtan Beach - 5 min walk - 0.5 km
  • Jomtien Beach - 4 min drive - 2.7 km
  • Walking Street - 5 min drive - 3.1 km
  • Pattaya Beach - 5 min drive - 3.5 km
  • Central Pattaya - 7 min drive - 4.6 km

Getting around

  • Pattaya Tai Station - 16 min drive
  • Utapao (UTP-Utapao Intl.) - 58 min drive

Restaurants

  • ‪Tropikana disko karaoke bar - ‬2 min walk
  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Dom Pizza - ‬9 min walk
  • ‪Nudi Cafe - ‬2 min walk
  • ‪GHAZAL Indian Restaurant - ‬5 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Luxury hotel on the beach, with outdoor pool
The Sanctuary Resort Pattaya, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. The luxury The Sanctuary Resort Pattaya, BW Signature Collection also features a complimentary children's club, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 165 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior

The Heritage Pattaya Beach Resort

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.3 out of 5, Excellent, 139 reviews
The price is NZ$109
includes taxes & fees
2 Oct - 3 Oct
The Heritage Pattaya Beach Resort

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanctuary Resort Pattaya, BW Signature Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 350 for adults and from THB 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

Is parking available at The Sanctuary Resort Pattaya, BW Signature Collection?

Yep, The Sanctuary Resort Pattaya, BW Signature Collection has a free self car park and free extended parking.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on 13 Oct 2025 start from NZ$113.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Sanctuary Resort Pattaya, BW Signature Collection?

Yep, The Sanctuary Resort Pattaya, BW Signature Collection is on Pattaya.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

The Sanctuary Resort Pattaya, BW Signature Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes The Sanctuary Resort Pattaya, BW Signature Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Sanctuary Resort Pattaya, BW Signature Collection.

Is The Sanctuary Resort Pattaya, BW Signature Collection family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Sanctuary Resort Pattaya, BW Signature Collection is a hit with families.

Does The Sanctuary Resort Pattaya, BW Signature Collection serve breakfast?

Yeah, full brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Sanctuary Resort Pattaya, BW Signature Collection?

No, The Sanctuary Resort Pattaya, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanctuary Resort Pattaya, BW Signature Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Sanctuary Resort Pattaya, BW Signature Collection?

No, pets and service animals are not allowed.

Reviews

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 120 reviews
Rating 8 - Good. 40 out of 120 reviews
Rating 6 - Okay. 11 out of 120 reviews
Rating 4 - Poor. 8 out of 120 reviews
Rating 2 - Terrible. 5 out of 120 reviews

Reviews

10/10 Excellent

Jason

Stayed 1 night in Nov 2023

8/10 Good

PRITESH

Liked: Cleanliness, staff & service, room comfort

Overall nice

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Stayed 4 nights in Apr 2025

10/10 Excellent

Shayne Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Amenities
Staff was great and room was awesome
Stayed 14 nights in Mar 2025

4/10 Poor

Gary

Liked: Property conditions & facilities
Disliked: Staff & service
Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable
Stayed 6 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable relaxing hotel

The staff are super kind, polite and professional. They MAKE the visit.
Stayed 7 nights in Mar 2025

8/10 Good

Per

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Peter

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great hotel

Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Stayed 3 nights in Feb 2025

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

DIANNE, DENVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffrey, Hoppers Crossing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Alireza

Disliked: Staff & service
Staff aren’t that friendly, parking is bad,
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

Kamalin uimallas

Huone hiljainen parvekkeilla bileet iltaisin. Uimallas vesi ei vaihdu niin sakeaa että ei näe edes 15cm metrin syvyydessä olevaa porrasta. Joinain päivinä vesi oli vähän parempi kun siellä oli pumppu joka kierrätti vettä altaan reunalla. Allas pyyhkeitä ei ollut aina tarjolla ja aurinko tuolit oli varattu jo aamu 9 eteen päin ja ketään ei niillä näkynyt ja henkilökunta ei siivonnut pyyhkeitä koko päivänä. Hotellin aula tosi hieno. Huoneen kivilattia oli kylmä ja suihkussa jotain vihreää kasvustoa.
Stayed 5 nights in Nov 2024

8/10 Good

THEOFANIS

Travelled with group
Liked: Staff & service, amenities
a
Stayed 8 nights in Aug 2024

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Poor wifi
Stayed 3 nights in Oct 2024

10/10 Excellent

Narendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Staff & service
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
Stayed 9 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 2 nights in Aug 2024

8/10 Good

Ronald, Draper

Travelled with partner
The only issue is our showerhead was broken
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend.
Stayed 2 nights in Aug 2024