Premier Inn - accommodation in Pawlett

The hotel is very tired and a real mix of old and new, it needs investment to get it up to scratch. The beds only had one very thin pillow and we were in room 119, which was pokey and tired, with a lovely (!) view of the bins right at the back of the hotel. I won’t rush back but it was only £65 a night. We didn’t eat there or use the facilities so can’t comment on them.

Totally disappointed with how dated the room was. Definitely charging more than they should. The top bunk bed in the family room isn’t safe as the mattress is too tall and there’s risk of kids falling out. There were slugs in the bathroom which my husband had to pick out and the walls and floor were so grubby. We found a toenail on the floor too. The pillows and the bed are very uncomfortable and we didn’t get a good nights sleep the entire three nights we were there. We wish we’d stayed in the premier inn. Paid almost £300 for 3 nights and I have no idea what we paid for as no one came to turn down our bedroom, and we had to seek out hand soap as none was left in the bathroom for us to use. The staff were very lovely and helpful. Won’t be back.

I checked in at 02:30hrs and was very tired and went straight to bed. The room was uncomfortably cold although the key card switch was in place. Unfortunately the heating doesn't automatically come on, the wall controller need to be switched on. The last thing you think of when you are tired and needing a good nights sleep after a long flight is to switch on the room temperature and make adjustments.