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Grand Hawaii Hotel

3.5 star property

Photo gallery for Grand Hawaii Hotel

Lobby
Coffee service
Business Room
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
jl. Gatot Subroto No. 8, Pekanbaru, 28112
  • Place, Pekan Baru Mall
    ‪2 min walk‬
  • Place, Great Mosque of An-Nur
    ‪8 min walk‬
  • Place, Riau University
    ‪7 min drive‬
  • Airport, Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪26 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | Bathroom

Business Single Room

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Superior Room Include Breakfast

  • Sleeps 2
  • 1 King Bed

Superior Room, Room Only

  • Sleeps 2
  • 1 King Bed

Business Room Include Breakfast

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Business Room, Room Only

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Pekanbaru

At Grand Hawaii Hotel you'll be within just a 5-minute stroll of Pekan Baru Mall and within 15 minutes of Great Mosque of An-Nur. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, body scrubs and aromatherapy. The restaurant, Hawaii, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .With a stay at this 3.5-property class Pekanbaru hotel, you'll be 1.2 km (0.7 mi) from Senapelan Tunjuk Ajar Integritas Park and 2.9 km (1.8 mi) from Ciputra Seraya Mall.

What's nearby

  • Pekan Baru Mall - 2 min walk - 0.2 km
  • Great Mosque of An-Nur - 8 min walk - 0.8 km
  • Senapelan Tunjuk Ajar Integritas Park - 12 min walk - 1.0 km
  • Ciputra Seraya Mall - 6 min drive - 2.3 km
  • Riau University - 7 min drive - 2.6 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪Ayam Penyet Khas Jawa Timur - ‬1 min walk
  • ‪RM Kota Buana - ‬6 min walk
  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪Restaurant Anom - ‬1 min walk
  • Bakso & Miso Populer

About this property

Grand Hawaii Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Grand Hawaii Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Pekanbaru hotel.

  • 101 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hawaii Hotel offers 101 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hawaii

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Massage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 150000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

Property is also known as

Grand Hawaii Hotel Pekanbaru
Grand Hawaii Pekanbaru
Grand Hawaii Hotel Hotel
Grand Hawaii Hotel Pekanbaru
Grand Hawaii Hotel Hotel Pekanbaru

Frequently asked questions

What is the cancellation policy at Grand Hawaii Hotel?

Grand Hawaii Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Hawaii Hotel?

Yep, Grand Hawaii Hotel has a free self car park.

Is there a spa on site at Grand Hawaii Hotel?

There's no onsite spa, but this property does offer services like body scrubs.

Is there a free airport shuttle available at Grand Hawaii Hotel?

No, Grand Hawaii Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hawaii Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hawaii Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Hawaii Hotel?

No, pets are not allowed.

Grand Hawaii Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Helmut, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice,could use some maintenance.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Could be better

Good location ; mall/supermarket and food is within the vicinity. Room is pretty worn down, visible cracks on the wall however room is clean & tidy. If you are here for work or require wifi access, this part is a huge disappointment, i am in Level 5 and connection is so poor. Breakfast wise, small choices of Indonesian food (rice/noodle/meat) in buffet style nothing more.
Stayed 2 nights in Feb 2018

10/10 Excellent

Nurul Nadhirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convinience hotel

The hotel was amazing if you choose business room at least. The hotel really was in the middle of Pekan Baru which we can just walk to PKU Mall and Ramayana for shopping. Also, the room was really spacious and the food was really great too. The only thing that they need to improve that is please ensure all room has iron and hair dryer. We have to pay for the iron service instead which take longer time than we thought to get it done. The front desk was really helpful and also on my last day of stay, the heater was not working.
Stayed 2 nights in Sep 2017