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Royal Palms Hotel

3.5 star property

Photo gallery for Royal Palms Hotel

Exterior
2 restaurants, lunch, dinner served; international cuisine
Front of property
Bicycling
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
24 Rosemont Avenue, Pembroke Parish, HM 06
  • Place, Front Street
    ‪9 min walk‬
  • Place, Victoria Park
    ‪9 min walk‬
  • Place, Fort Hamilton
    ‪18 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite (Mini)

Superior Suite (Mini)

Superior Suite (Mini)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite (Mini)

Deluxe Suite (Mini) | Living area

Deluxe Suite (Mini)

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Pembroke Parish

At Royal Palms Hotel you'll be within a 30-minute stroll of Fort Hamilton and Admiralty House. Highlights at this boutique hotel include 2 restaurants, an outdoor swimming pool and free buffet breakfast. .The fine-dining restaurant, Ascots Restaurant, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 3.5-property class Pembroke Parish hotel, you'll be 2.4 km (1.5 mi) from Bermuda Underwater Exploration Institute and 3.8 km (2.4 mi) from Bermuda Botanical Gardens.

What's nearby

  • Front Street - 9 min walk - 0.8 km
  • Victoria Park - 9 min walk - 0.8 km
  • Hamilton Ferry Dock - 10 min walk - 0.9 km
  • The Birdcage - 10 min walk - 0.9 km
  • Fort Hamilton - 18 min walk - 1.5 km

Getting around

  • St. George's (BDA-L.F. Wade Intl.) - 26 min drive

Restaurants

  • ‪Crown & Anchor - ‬7 min walk
  • ‪Mad Hatters - ‬6 min walk
  • ‪The Duchess - ‬7 min walk
  • ‪Casey's Bar - ‬10 min walk
  • ‪Intrepid - ‬8 min walk

About this property

Royal Palms Hotel

Royal Palms Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Royal Palms Hotel. Free self parking is available.

This 3.5-star Pembroke Parish hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1901
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
Royal Palms Hotel offers 32 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Ascots Restaurant
  • Just 24

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Built in 1901
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Royal Palms Hamilton
Royal Palms Hotel
Royal Palms Hotel Hamilton
Royal Palms Hotel Pembroke
Royal Palms Pembroke
Royal Palms Hotel Hotel
Royal Palms Hotel Pembroke Parish
Royal Palms Hotel Hotel Pembroke Parish

Frequently asked questions

What is the cancellation policy at Royal Palms Hotel?

Royal Palms Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royal Palms Hotel?

Yep, Royal Palms Hotel has a free self car park.

Are there any beaches close to Royal Palms Hotel?

The closest beach to Royal Palms Hotel is Horseshoe Bay (5.5 km).

Does Royal Palms Hotel have a pool?

Royal Palms Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Royal Palms Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Royal Palms Hotel.

Is Royal Palms Hotel family-friendly?

You bet! With amenities such as a picnic area and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royal Palms Hotel is a hit with families.

Does Royal Palms Hotel serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Royal Palms Hotel?

No, Royal Palms Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Palms Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday.

What time are check-in & check-out at Royal Palms Hotel?

Check-in begins at 1 PM. Check-out time is 11:30 AM.

Are pets allowed at Royal Palms Hotel?

No, only service animals are allowed.

Royal Palms Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 467 out of 544 reviews
Rating 8 - Good. 70 out of 544 reviews
Rating 6 - Okay. 6 out of 544 reviews
Rating 4 - Poor. 0 out of 544 reviews
Rating 2 - Terrible. 1 out of 544 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracey

Stayed 2 nights in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
All was great. Spacious room, well kept and serviced. The property is beautifully landscaped so even if you are staying for work purposes, you feel like you are away. The pool is right beside the dining room so an after work swim is out of the question if you don’t want to be on display for the diners.
Stayed 5 nights in Sep 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at this lovely friendly hotel. Service was excellent and the facilities were all fine, and its just a short walk from the centre of Hamilton, the bus station and other points of interest
Stayed 5 nights in Aug 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, amazing location,. Food was delicious. Really great place to stay. Will be going back and recommended to all our friends
Stayed 1 night in May 2025

10/10 Excellent

Nora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for five nights and from the very beginning the staff was extremely welcoming and throughout our stay they took care of all our needs, always a step ahead of us. We loved the unique design of the hotel and surrounding gardens. Can’t wait to return soon. A very special serene hotel. Nora and Ann
Pool wall
Spacious room
So many colourful birds at breakfast
Stayed 5 nights in Aug 2025

10/10 Excellent

Joanne, New York

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and friendly hotel. Great value!
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These guys totally exceeded my expectations! Comfortable, clean, helpful, had everything we needed, amazing food, I could go on and on. Wish we’d spent our whole trip there rather than splitting it up between two reservations.
Stayed 2 nights in Aug 2025

10/10 Excellent

mitchell

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
dde
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and peaceful setting. Courteous and accommodating staff. Immaculately clean. Delightful get away. We will definitely go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk into Hamilton. The staff was wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janina

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Janos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed their daily wine and beer tasting get-togethers
Stayed 6 nights in Jul 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely boutique hotel with beautiful grounds…gorgeous landscaping with well lit pathways throughout. I stayed in a standard room and my parents stayed in a suite, both of which were clean, beautifully decorated and perfect for our needs. Beds were on the firmer side but comfy, pillows very comfortable. Quiet at night. Breakfast was available every am in the garden sunroom/veranda (?) that was open to outside air, slight breeze but could be a little warm so dress appropriately. Had a very island feel which I thought was perfect. Coffee machine with lots of selections, fresh fruit, variety of breads to toast, yogurt, granola, pastries/muffins, hard boiled eggs, and a different hot item each day (scrambled eggs or egg/cheese/ham sandwich,…). There is a restaurant onsite which looked amazing but we did not try as we had little ones and it was more of an “adult” venue. The bar was very nice and a great place to sit for a cocktail. A 10 minute walk to the main strip of shops and restaurants. They do have a hotel van which they offered to drive us short distances for free (we just gave a tip). The staff was absolutely amazing, very accommodating to make sure every guest has a pleasant stay. I looked forward to seeing Prisana’s smile everyday :) Overall, an excellent place to stay when in Bermuda, highly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic boutique hotel, the feel is more like a bed and breakfast but with more space. The staff was lovely and the grounds were impeccable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great, the wine hour was a great surprize, the newly renovated dining room/ restaurant was delicious. The staff were perfect and the gardens and wildlife are very special.
Stayed 4 nights in Jun 2025

8/10 Good

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly home from home stay in leafy residential area of Hamilton
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens were beautiful all around the property.
Stayed 4 nights in Jun 2025

10/10 Excellent

Xuanyi

Stayed 3 nights in May 2025

10/10 Excellent

NEIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our quiet king bed comfortable suite. It was nice to make a cup of tea or coffee and enjoy it on our little private porch. All staff members were kind, accommodating and very sweet to us. Walking distance to Hamilton or a cheap and quick cab ride. Hotel offered a happy hour which was relaxing and an informative time with other guests. The grounds were friendly and inviting and beautifully maintained. Palomino restaurant had delicious food.
Stayed 4 nights in May 2025

10/10 Excellent

Marybeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Charming smaller hotel. We’ll managed. The staff was very attentive to our needs. Much more personal attention than the larger resorts. Very nice breakfast included. Complimentary wine reception every evening too. Walkable to town and many restaurants as well as the bus station. A wonderful stay. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are friendly and top notch. The courtyard gardens are beautiful with plenty of quiet spaces to sit and relax among the flowers, trees, butterflies and birds.
Stayed 3 nights in May 2025