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Shap Wells Hotel

Property class: 3

Photo gallery for Shap Wells Hotel

A traditional room with a fireplace, leather sofas, a table with tea set, and a mirror above the mantelpiece.
A bar with multiple beer taps, a variety of bottles, and a chalkboard menu.
A riverside hotel with a stone pathway leading to the entrance, surrounded by lush greenery and a calm river.
A room with a fireplace, a large mirror, and a leather sofa.
A grand lobby with a wooden reception desk, a staircase, and a chandelier.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is NZ$269
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Place, Eden Valley
    ‪8 min drive‬
  • Place, Tebay Park
    ‪8 min drive‬
  • Place, Yorkshire Dales National Park
    ‪9 min drive‬

Room options

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a bed, two chairs, a table with a fruit bowl, a TV, and a window with curtains.

Traditional Double Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a large bed, a sofa, a dining table with chairs, and a small table with a vase of flowers.

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(36 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

A hotel room with a large bed, two chairs, a nightstand, and a window with curtains.

Traditional Twin Room, 1 Bedroom, Garden View

7.6 out of 10
Good
(11 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

A hotel room with two beds, red patterned wallpaper, and two wall-mounted lamps.

Traditional Triple Room, 1 Bedroom, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

A hotel room with two beds, each with red and white bedding, a wooden nightstand, a small table, and a red carpeted floor.

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

A hotel room with a bed, two chairs, a nightstand, a lamp, and a window with curtains.

Traditional Twin Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a television, and a small table with a magazine.

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room

A neatly made bed with a patterned bedspread, a red pillow, and a white pillow.

Basic Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

About the area

Penrith

At Shap Wells Hotel, you'll be 9.6 km (6 mi) from Yorkshire Dales National Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, a games room and a library. Full breakfast is available daily between 7:00 AM and 9:30 AM. .In proximity to this 3-property class Penrith hotel you'll find Ullswater.

What's nearby

  • Eden Valley - 8 min drive - 11.3 km
  • Tebay Park - 8 min drive - 10.1 km
  • Yorkshire Dales National Park - 9 min drive - 12.7 km
  • Lowther Park - 15 min drive - 19.7 km
  • Lowther Castle and Gardens - 17 min drive - 22.7 km

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪The George Hotel - ‬4 min drive
  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Crosby - ‬9 min drive
  • ‪The Kitchen - ‬6 min drive
  • ‪Bars2u licensed mobile bar. for weddings, parties and outdoor events - ‬10 min drive

About this property

Shap Wells Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

What is the cancellation policy at Shap Wells Hotel?

Shap Wells Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shap Wells Hotel?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on 1 Oct 2026 start from NZ$269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shap Wells Hotel?

Yep, Shap Wells Hotel has a free self car park.

Does Shap Wells Hotel serve breakfast?

Yep, full brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Shap Wells Hotel?

No, Shap Wells Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shap Wells Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shap Wells Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 255 out of 646 reviews
Rating 8 - Good. 246 out of 646 reviews
Rating 6 - Okay. 101 out of 646 reviews
Rating 4 - Poor. 26 out of 646 reviews
Rating 2 - Terrible. 18 out of 646 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely period hotel, with amazing grounds.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The staffs were great and the breakfast was excellent 👌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, old fashion hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great 3 day stay, first time back since the new owners had taken over a year ago ,but it was still spot on carn't wait to go back again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, staff and management extremely friendly, breakfast and evening meals plentiful and location ideal.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and a very beautiful hotel! All staff were very courteous and helpful. Would definitely go back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodation every one was very helpful and friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent building retaining its original decor. Staff were friendly, food good, quiet setting with good access to main roads.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the red squirrels nearby. It's a nice walk and the path is well maintained. We also liked the old-fashioned lift.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like something I had only seen in movies, very special. Worth staying there to experience it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a brilliant hotel! It was such a surprising place - we had walked over from Patterdale to Shap so needed a lift to the hotel. It is 4 miles outside the village along a busy road. The hotel is run by such kind, helpful staff who took great care of us. Our room was great, spacious, clean and warm. Food is good, breakfast generous. Good atmosphere with plenty of friendly guests. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was clean .. hotel was very nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is in a beautiful spot famous for red squirrels. It was once a spa hotel therefore has a grand and historic reception area. The staff throughout the hotel were very welcoming and helpful. The hotel was very clean as was the room however our room needed some minor repairs to the decor etc. Our Sat Nav took us on an 'interesting' route to the hotel which was a track through fields of sheep! There is a much easier route from the M6 so just be aware.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very remote so we ate at the hotel restaurant. The menu was not vast but offered enough variety to cater for most. There is a huge hotel bar and hotel reception which offers plenty of seating. Rooms are fairly basic but sufficient for an overnight stay Would use again if in the area Pretty stream and waterfall immediately outside reception.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet! Sheep near the road.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astaff very friendly, very accommodating with my daughter's medication storage needs. Nice room decorated in the Victorian style, beds were clean and comfy. Dinner was delicious and well worth the price of only £25 for two courses. Beautiful setting in the fells of shap lovely for a walk with red squirrels to spot while out and about star gazing is possible with extremely low light pollution.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant and comfortable stay. I only ate at the hotel one evening but the salmon fillet was delightful. All of the staff were polite and friendly whilst remaining very professional. Nevan, in particular, was remarkably calm, professional and attentive in the face of multiple large coach-parties in addition to private guests, making him a true asset to the establishment. Thanks all!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Amazing to find a Hotel like that in the middle of nowhere. While the decor is dated, the staff and food were great. We didn’t see any squirrels- which was a bit disappointing. Great walks around the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Staff very helpful, friendly and polite. Good location and room, but lacking in a few basics found in other places, e.g. tissues,biscuits, safe, iron. Good value though and worth staying in. Recommend access from A6. Poor TV reception, no doubt due to location but presumably could be boosted.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Stayed 2 nights in Mar 2026