Hotel Penzance Promenade

Property class: 4

Photo gallery for Hotel Penzance Promenade

A room with a large bay window, a bed, a small round table, and a wicker chair.
A dining area with a round table, chairs, a chandelier, and a painting on the wall.
Interior detail
Bar (on property)
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View map
The Beach Club, 37 Western Promenade Rd, Penzance, England, TR18 4NW
  • Place, Penzance Beach
    ‪5 min walk‬
  • Place, Penlee House Gallery and Museum
    ‪6 min walk‬
  • Place, Union Hotel
    ‪8 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪7 min drive‬

Room options

Panoramic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Basic Double Room

7.6 out of 10
Good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room, Sea View, Sea Facing

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Signature Room

  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Quadruple Room, 2 Bedrooms

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Penzance

At Hotel Penzance Promenade you'll be within steps of Penzance Promenade and Grand Casino Amusements. Highlights at this beach hotel include a restaurant and in-room free WiFi. .The Champagne Bar is the hotel's own Champagne bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Penzance hotel include Wherrytown Beach and Penzance Beach.

What's nearby

  • Penzance Beach - 5 min walk - 0.4 km
  • Penlee House Gallery and Museum - 6 min walk - 0.6 km
  • Union Hotel - 8 min walk - 0.7 km
  • The Exchange - 9 min walk - 0.8 km
  • Egyptian House - 9 min walk - 0.8 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 16 min walk
  • Newquay (NQY-Newquay Cornwall) - 64 min drive

Restaurants

  • ‪Pickle - ‬4 min walk
  • ‪The Tremenheere (Wetherspoon) - ‬10 min walk
  • ‪The Honey Pot - ‬9 min walk
  • ‪45 Queen Street - ‬10 min walk
  • ‪The Globe - ‬10 min walk

About this property

Hotel Penzance Promenade

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Penzance Promenade. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Penzance hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Penzance Promenade offers 29 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 28-inch flat-screen televisions come with digital channels and Netflix.

This Penzance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 9.95 per night)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 to 18 for adults and GBP 11 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Beach Club
  • The Beach Kitchen
  • The Champagne Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Outdoor furniture

Accessibility

  • No lift

More

  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 March to 30 April:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Parking area

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 11 to 18 for adults and GBP 11 to 18 for children
  • Covered self-parking fee: GBP 9.95 per night (in/out privileges)
  • Pet fee: GBP 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

The Beach Club Hotel
The Beach Club Penzance
The Beach Club Hotel Penzance

Frequently asked questions

What is the cancellation policy at Hotel Penzance Promenade?

Hotel Penzance Promenade offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Penzance Promenade?

Yep, Hotel Penzance Promenade has a secured covered self car park with in/out privileges for GBP 9.95 per night. A self car park is also available, for a fee. Onsite parking is limited (max 6 spaces per unit).

Are there any beaches close to Hotel Penzance Promenade?

Yep, Hotel Penzance Promenade is a short 5-minute walk from Penzance Beach.

Does Hotel Penzance Promenade serve breakfast?

You bet, cooked-to-order breakfast is on offer daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Penzance Promenade?

No, Hotel Penzance Promenade does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Penzance Promenade?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from March 27 until April 30.

What time are check-in & check-out at Hotel Penzance Promenade?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Penzance Promenade Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 131 reviews
Rating 8 - Good. 43 out of 131 reviews
Rating 6 - Okay. 26 out of 131 reviews
Rating 4 - Poor. 10 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, very good food, very friendly staff,
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice breakfast. Friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly, helpful staff. No lifts, staff helped with luggage to rooms and garage. Beds very comfortable. Great view from our room. Breakfast and evening meals with plentiful choice. Conveniently situated for Penzance centre and Newlyn.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; really friendly and helpful people - thanks for an enjoyable stay. Well located right on front between central Penzance and Newlyn. Main hotel spaces are light and spacious; nice venue for the good breakfast. Only giving 4 stars because bedroom in Annex was small, with small window (above head-height) and v. warm in July - it’s expensive for a room of that size and comfort.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a great location! When we got there, we found that we had been booked into a very small room, but upon talking to the receptionist, she booked us in a much nicer room for a very modest up charge. Breakfast was very good and included both hot and cold options for the same price.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Room 3 Excellent views. Comfortable room. Excellent breakfast freshly cooked.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice, clean Hotel. A little dated and slightly overpriced. We had booked four nights for us and our son. Just before we arrived we received a message regarding a surcharge of 100 pounds for an extra bed. Parking on site was not available but there were plenty of other options. Staff were very friendly!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel looks a wee bit tired but the location is excellent. The views over the bay are stunning and you have direct access to the south west coastal path. There was a problem with our room but we were moved to another room. The room decor is lovely. Staff helpful and friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beach view room and it was amazing to look at the sea from the second floor. Breakfast was included within the superior room at a premium rate, but it was worth to pay more for the view. There was always water and ice tea at the counter and coffee machine available to get hot drinks at any time, which was great. Overall it was a great stay.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staffs are absolutely brilliant!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Clean room, pleasant and helpful staff. Breakfast tasty with a good choice. Sea view from our room. Needs a lick of paint here and there and some carpets in corridors a bit threadbare. And no lift though staff assisted with our suitcase.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu that required you to order two items even if you only wanted one No lounge to relax in during rainy day
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, clean and cosy however unfortunately the breakfast on the first day was not cooked and gave me food poisoning, they tried to compensate the issue with providing a complimentary light dinner and soft drink. One member of staff asked on several occasions if I was ok which was kind.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Perfect location, service and staff! Highly recommend, will stay here again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Warm welcome, clean and comfortable, excellent location, great staff
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location in front of the beach is very nice and the staff were very helpful and friendly. Unfortunately the hotel is dated. There was a water leak above the entrance to our room and the carpet was wet and musty and every time we went into the room we would be dripped on. I was surprised we were given the room despite booking from overseas a couple of months before.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Rooms were comfy, staff really helpful and breakfast very tasty
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful all round.

A lovely room with a great view and a cracking breakfast. Staff were very hospitable. Would certainly stay here again.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Amenities
Good location, very clean room, good service, will stay there again.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, right next to the sea, reasonable pric

Nice clean and traditional house hotel. Polite and helpful staff. Highly recommended.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was amazing. Loved the hotel and the people and the entire area. Would definitely stay again!
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and helpful, lovely room with a view of the seafront Excellent location and facilities
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

Very welcoming friendly hotel. Great breakfast. If we stayed again I would upgrade to a sea view room as they were considerably bigger than the standard double we had.
Stayed 3 nights in Apr 2025