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"Great place and they allow pets " More

By a verified traveller on Fri 15 Mar 2024

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Hotel Description

At Acclaim Kingsway Tourist Park, you'll be 9.5 km (5.9 mi) from Hillarys Boat Harbour and 14.1 km (8.8 mi) from Scarborough Beach. Highlights at this holiday park include an outdoor swimming pool, free self parking, and in-room kitchens.

TVs, DVD players, and irons/ironing boards are featured in all 30 accommodations. Kitchens come with refrigerators and microwaves, making in-room dining convenient. Housekeeping is not available.

This smoke-free holiday park offers a game room, a garden, and barbecue grills. Added amenities include laundry facilities and a picnic area.

Attractions within a 20-minute drive of this Madeley holiday park include RAC Arena and Elizabeth Quay.

Executive Studio, 1 Queen Bed, Accessible, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Chalet, 1 Bedroom, Non Smoking, Kitchen (Superior Chalet)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Kitchen (2 bed ensuite chalet)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Cabin, 1 Bedroom, Non Smoking, Kitchen (Chalet)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Acclaim Kingsway Tourist Park ratings based on 51 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Acclaim Kingsway Tourist Park

Everyone (20) Couples (10) Family (16)
4 out of 5
Great place and they allow pets

Posted by on 15 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Kingsway Tourist Park

Good afternoon John,Thank you for taking the time to leave a review. We are glad you enjoyed your stay and had a great time. We look forward to seeing you again.Kind regards,Kingsway Tourist Park

2 out of 5
Old and in need of freshening up air conditioner was from the 80’s, no tea towel in kitchen set up, needs a good scrub up

Posted by on 12 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Kingsway Tourist Park

Good afternoon Erica, Thank you for taking the time to leave a review. We are currently renovating the caravan park.

1 out of 5

Posted by on 5 Jan. 2024

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Comment from Hotel Management

27 Feb. 2024 by Kingsway Tourist Park

Good afternoon Natalie,Thank you for taking the time to leave a review, it would be helpful to know what made your stay so unpleasant.

5 out of 5
I stayed here while waiting for my property to become available. It was convenient to the shops and buses , staff were friendly and very helpful, and loved the pool on the hot days. Even though the cabin was a bit old, it was very functional . Only draw back the toilet paper was a bit cheap, although brought my own after the first day. All in all would recommend staying here again. 😃

Posted by on 5 Dec. 2023

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4 out of 5
Overall we were pleased with our accomodation, the 2 dining chairs ( which were the only seats inside) were very uncomfortable The cars in the park driving by were a bit annoying but you get that anywhere don’t you? For the price we paid it was good value for money. We would stay again

Posted by on 29 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Kingsway Tourist Park

Good afternoon Tracey,Thank you for taking the time to leave a review. We are currently looking at ways to reconfigure the chalet so we can add a couch. I'm glad you enjoyed your stay and look forward to seeing you again in the future.

1 out of 5
No hot water, no gas stove and oven didn’t work electrical wires hanging down dangerously doors coming off Poor response from staff waited 3 days for hot water to be fixed still no oven Wouldn’t recommend anyone to stsy

Posted by on 30 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Kingsway Tourist Park

Good afternoon Shane,I would like to clarify some of the issues you have put in your review.1) the electrical wires as you call it is actually the aerial cord that went to your TV as your aware, and you never mentioned anything about electrical wires hanging down at any point during your stay.2) Yes the first night you checked in it was discovered that the stove had stopped working so we brought up an electric cook top and convection oven within 10 minuets of you calling. As this was after business hours we didn't call our technician till the following day. The technician arrived on Monday to look at the problem but was unable to enter the room as you were not there and wouldn't give us permission to enter the room without you we had to send them home and reschedule. The company paid public holiday rates to have the technician come only to be sent away as you wouldn't allow entry to the room. The next time the technician was available to come was on Wednesday.3) You reported multiple times that the hot water wasn't working and every time a manager came up and check the hot water was working. The plumber also came and checked the hot water system on Wednesday and confirmed there was nothing wrong. We did advise you that once the hot water tap is turned on it can take up to a minute for the water to come out hot as it has to travel through the pipes to the tap.4) The sliding door does come off the runner when pushed too far or hard.5) On multiple occasions you breached park rules by leaving your minor aged child unattended in the cabin.6) You were very rude to staff when you came into reception, swearing and using profanities, accusing staff of entering the cabin when you were away and taking the convection oven. When we informed you that no one had been in your room you called us "indian givers" swore some more and slammed the sliding door in reception so hard it almost came off the runner. Despite this disgusting treatment of staff a manager still came down to see where someone has broken into your cabin. When the manager got down there you admitted that you forgot you moved the convection oven the night before and no one had broken into the room.If you would like copies of the paid invoices from the technician and plumber plus copies of the call logs and texts from yourself I am happy to supply them.Kind regards,Kingsway Tourist Park

3 out of 5
The bathroom door kept coming off its track. Every time we used the kettle it threw the RCD switch. Couldnt use the kettle. When I had a shower the water went cold, so had a quick cold shower. Not very nice.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

25 Oct. 2023 by Kingsway Tourist Park

Good morning Noelene,Thank you for taking the time to leave a review. We are sorry you had issues during your stay.Kind regards,Kingsway Tourist Park

3 out of 5
It was close to the function I attended- the unit was very tired and not in modern neat condition - I booked this 6 weeks before thinking I was getting the unit they advertise on their website . The tap at the sink was out of its socket and wobbly and hot water was not coming to the sink . the front door and steps up to the bunks were soiled - the window was above the head of the bed and it was freezing cold air dropping on my head and the curtains were full of dust - the hot water wasn’t anywhere hot enough for winter - The bed was comfortable ( but I had to get another blanket of the bunks ) the aircon worked well - there was adequate crockery cutlery etc and the stove and microwave worked well

Posted by on 3 Jul. 2023

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Comment from Hotel Management

4 Jul. 2023 by Kingsway Tourist Park

Good morning Maree,Thank you for taking the time to leave a review. The park is under new management and we are working to bring it back to its former glory.Kind regards,Kingsway Tourist Park

4 out of 5
close to transport

Posted by on 20 Jun. 2023

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Comment from Hotel Management

21 Jun. 2023 by Kingsway Tourist Park

Good morning Lisa,Thank you for taking the time to leave a review. We are pleased to you enjoyed your stay with us and look forward to having you in the future.Kind regards,Kingsway Tourist Park

2 out of 5
The tap water was white and did not look drinkable, for a day and a half we had no hot water and the gas on the stove lasted 5 minutes had to get Uber eats. Besides that the unit was clean and comfortable.

Posted by on 27 May 2023

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Comment from Hotel Management

28 May 2023 by Kingsway Tourist Park

Thank you for your review. Unfortunately we did have a major water leak that was fixed during your stay. Had you let us know of any issues RE Gas we would have rectified the situation immediately.Kind regards,Kingsway Tourist Park

About the Acclaim Kingsway Tourist Park

Location 2-16 Kingsway Drive, Madeley, WA 6065

Property Features

As a guest of Acclaim Kingsway Tourist Park, you'll find an outdoor pool, barbecue grills, and an arcade/game room. Acclaim Kingsway Tourist Park also features a garden, a picnic area, and laundry facilities. The front desk is open around the clock. Self parking is free. This Perth holiday park is smoke free.

  • 30 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Greenwood Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Acclaim Kingsway Tourist Park offers 30 air-conditioned accommodations with DVD players and irons/ironing boards. Kitchens offer refrigerators and microwaves. Bathrooms include showers.

  • In-room kitchen
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the holiday park include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 5:30 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Acclaim Kingsway Tourist Park Campground Madeley
  • Acclaim Kingsway Tourist Park Campground
  • Acclaim Kingsway Tourist Park Madeley
  • Acclaim Kingsway Tourist Park
  • Acclaim Kingsway Tourist Park Campsite Madeley
  • Acclaim Kingsway Tourist Park Campsite
  • Acclaim Kingsway Tourist Park Madeley
  • Acclaim Kingsway Tourist Park Holiday park
  • Acclaim Kingsway Tourist Park Holiday park Madeley
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.