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4.2 out of 5

"Great room layout for a family " More

By a verified traveller on Sun 21 Jan 2024

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Hotel Description

A luxury stay in Perth awaits you at Mantra on Hay Perth. Within just a 10-minute stroll, you'll find Perth Mint and WACA. Highlights at this aparthotel include a restaurant and an indoor swimming pool.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a safe, and a hair dryer. An iron/ironing board, a desk, and free toiletries are also available. Weekly housekeeping is available.

The restaurant, China Panda Bar & Kitchen, serves Chinese cuisine and is open for breakfast, lunch, and dinner. Business travelers can take advantage of a meeting room, conference space, and a business center. Other amenities include free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of self parking.

With a stay at this 4.5-star East Perth aparthotel, you'll be 2.2 km (1.4 mi) from Optus Stadium and 3.1 km (1.9 mi) from Hyde Park.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$207* Per night/room 7 Apr. - 8 Apr.

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Mantra on Hay Perth ratings based on 778 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Hay Perth

Everyone (457) Couples (123) Business (2) Family (181)
5 out of 5
Amazing

Posted by on 28 Mar. 2024

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5 out of 5

Posted by on 4 Mar. 2024

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1 out of 5
Was not quite unfortunately we had some sort of transformer??? Loud intermittent buzzing noise that persuaded all night long. Turn air conditioning off as thought it was this but it did not help :(

Posted by on 10 Feb. 2024

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3 out of 5

Posted by on 31 Jan. 2024

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2 out of 5
Good value for the money, I guess… in serious need of a facelift and some investment. Several lights not working, and tiny shower was struggle for a regular 6’ guy. Needs a really good deep clean. No power next to beds is quite strange as well? One bed had wool blankets instead of a doona… just lots of little things that add up. Will consider staying again if the price is cheaper or it gets renovated

Posted by on 22 Jan. 2024

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Comment from Hotel Management

27 Jan. 2024 by Team Mantra

Dear Chris,I am disappointed your stay fell below expectations and have taken note of the points raised and will follow up with the department heads in question. Once again, thank you for your feedback, we do hope to welcome you back again to have a more positive experience with us.

4 out of 5
Great room layout for a family

Posted by on 21 Jan. 2024

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Comment from Hotel Management

27 Jan. 2024 by Team Mantra

Dear Robert,hank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. All of us look forward to your return visit.

3 out of 5
Kitchen, balcony and beds good. Toilet seat not stay up. Water pressure in taps was low in main bathroom. No room, site, rubbish bins or tv instructions.

Posted by on 1 Jan. 2024

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Comment from Hotel Management

27 Jan. 2024 by Team Mantra

Dear John,I am disappointed your stay fell below expectations and have taken note of the points raised and will follow up with the department heads in question. Once again, thank you for your feedback, we do hope to welcome you back again to have a more positive experience with us.

2 out of 5
The apartment needed a makeover, very dated with stain/marks in the bath tub. I requested a rubber bathmat (anti slip) to place in the shower/bath which did not eventuate. It also seemed too much of an effort to provide an electrical extension cord for a medical device, on my insistence a small power board was sourced from the maintenance department. Some of the staff could have been more helpful. The dining could have been more varied in the attached venue. My stay was over a week, there should have been more frequent basic housekeeping in place, like refreshed towels and bins emptied. I did not appreciate the total cost of the stay being debited to my credit card well before my signing in, there was no indication I was going to cancel the booking.

Posted by on 23 Dec. 2023

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2 out of 5
The room was dirty light switches were not clean they had dirty lines on them the complimentary tea coffee and sugar was not filled up Cigarette butts on the balcony on the floor by the drain just as you walk out the door curtains were broken nets were broken in the living room very poor

Posted by on 17 Dec. 2023

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2 out of 5

Posted by on 3 Dec. 2023

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Property Features

Mantra on Hay Perth offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a business center and a meeting room. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mantra on Hay Perth. For a fee, parking is available. This 4.5-star Perth aparthotel is smoke free.

  • 154 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Perth McIver Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Hay Perth offers 154 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Perth aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

China Panda Bar & Kitchen - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 50.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:30 PM
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 30 per day (in/out privileges)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 50.0 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Hay
  • Mantra Hay Hotel
  • Mantra Hay Hotel Perth
  • Mantra Hay Perth
  • Mantra On Hay Hotel Perth
  • Mantra On Hay Perth
  • Mantra Hay Aparthotel East Perth
  • Mantra Hay Aparthotel
  • Mantra Hay East Perth
  • Mantra on Hay
  • Mantra on Hay Perth Aparthotel
  • Mantra on Hay Perth East Perth
  • Mantra on Hay Perth Aparthotel East Perth

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.