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Charlevoix Inn & Suites SureStay Collection by Best Western

Property class: 2

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

A Charlevoix Inn & Suites with a covered entrance, outdoor seating, and a gravel area.
A spacious living area with a staircase, dining table, and chairs.
An outdoor seating area with a circular pattern of stepping stones on the grass, surrounded by a hedge and a clear blue sky.
A hotel room with two beds, a desk, a chair, and a large window with curtains.
An indoor swimming pool with a lounge area, chairs, and a staircase leading to an upper level.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$216
includes taxes & fees
8 Oct - 9 Oct

Explore the area

View map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Place, Lake Charlevoix
    ‪8 min walk‬
  • Place, Lake Chalevoix Depot Beach
    ‪15 min walk‬
  • Place, Charlevoix Beach
    ‪3 min drive‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪50 min drive‬

Room options

View all photos for Accessible - 1 Queen, Mobility Accessible, Bathtub, View, Microwave And Refrigerator, Non-Smoking, Full Breakfast

A hotel room with a bed, a television, a window with curtains, a nightstand with a lamp, and an air conditioning unit.

Accessible - 1 Queen, Mobility Accessible, Bathtub, View, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Bed, Non-Smoking, Pet Friendly Room, Courtyard View

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

1 Queen Bed, Non-Smoking, Pet Friendly Room, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessibility - 1 Queen, Bathtub, View, Nonsmoking

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

Accessibility - 1 Queen, Bathtub, View, Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

A living room with a sofa set, a coffee table, a lamp, a television, and a window with curtains.

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Charlevoix

At Charlevoix Inn & Suites SureStay Collection by Best Western you'll be within just a 5-minute stroll of Lake Charlevoix and within 20 minutes of Lake Michigan. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include a hot tub, a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Sights within a 20-minute walk of this Charlevoix hotel include Lake Chalevoix Depot Beach and Mt. McSauba Recreation Area.

What's nearby

  • Lake Charlevoix - 8 min walk - 0.7 km
  • Lake Chalevoix Depot Beach - 15 min walk - 1.3 km
  • Mt. McSauba Recreation Area - 2 min drive - 1.5 km
  • Charlevoix Beach - 3 min drive - 1.9 km
  • North Point Nature Preserve - 3 min drive - 1.8 km

Getting around

  • Traverse City, MI (TVC-Cherry Capital) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Landings Restaurant - ‬12 min drive
  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪Shanahan's Sports Bar& Grille - ‬4 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Charlevoix Inn & Suites SureStay Collection by Best Western. Free self parking is available.

This Charlevoix hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

Is parking available at Charlevoix Inn & Suites SureStay Collection by Best Western?

Yep, Charlevoix Inn & Suites SureStay Collection by Best Western has a free self car park.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on 8 Oct 2026 start from NZ$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Charlevoix Inn & Suites SureStay Collection by Best Western?

Yep, Charlevoix Inn & Suites SureStay Collection by Best Western is a short 16-minute walk from Lake Chalevoix Depot Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Charlevoix Inn & Suites SureStay Collection by Best Western has an indoor pool.

What makes Charlevoix Inn & Suites SureStay Collection by Best Western a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Charlevoix Inn & Suites SureStay Collection by Best Western.

Is Charlevoix Inn & Suites SureStay Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Charlevoix Inn & Suites SureStay Collection by Best Western is a hit with families.

Does Charlevoix Inn & Suites SureStay Collection by Best Western serve breakfast?

Yep, our visitors enjoy the free continental breakfast here! Available daily between 6:30 AM and 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Charlevoix Inn & Suites SureStay Collection by Best Western?

No, Charlevoix Inn & Suites SureStay Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Charlevoix Inn & Suites SureStay Collection by Best Western?

No, pets are not allowed.

Is there a golf course on site at Charlevoix Inn & Suites SureStay Collection by Best Western?

There is a golf course next to Charlevoix Inn & Suites SureStay Collection by Best Western.

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 183 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but quality priced with a number of restaurants nearby
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, staff were very nice - thank you!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. I was able to use the computer to printout some documents which was very convenient. We had a lovely stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good; bagels very good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night. Clean rooms! Beds were comfortable. Good breakfast. We will be back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room staff was very polite
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet safe clean and well run
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Not the nicest hotel but clean and very affordable and a good value. Close to downtown Charlevoix and easy drive to Petoskey and Boyne.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Totally enjoyed our stay !
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good enjoyed having complimentary water. Was disappointed no coffee maker in room and has always had one the last 3 years & said it still had it when booking
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay. Only down side was the pool area is under construction, and not accessible.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities, comfortable bed!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy cozy little room. Great hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Nice breakfast selection. Would absolutely stay again!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Easy simple place
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property was very pet and family friendly!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room good check-in. Would come back again
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast. Breakfast staff very attentive!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, included breakfast was a bonus, quiet
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
Housekeepers were nice. Room was clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while you’re in town!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent place had a good breakfast too. Will stay again
Stayed 2 nights in Jul 2025