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Águas Palace Hotel

3.0 star property
Hotel in Petrolina with 24-hour front desk and restaurant

Photo gallery for Águas Palace Hotel

Restaurant
Exterior
32-inch LCD TV with cable channels, TV
Restaurant
1 bedroom, individually decorated, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is NZ$106
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
Rua Governador Eraldo Gueiros, 83 A, Centro, Petrolina, PE, 56304-580
  • Sao Francisco River Park
    ‪9 min walk‬
  • Petrolina Waterfront Square
    ‪14 min walk‬
  • Fogo Island
    ‪16 min walk‬
  • Petrolina (PNZ-Senador Nilo Coelho Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Cable channels
  • 1 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 2 Twin Beds

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

About the area

Petrolina

At Águas Palace Hotel you'll be within just a 10-minute stroll of Rodeador Island and Petrolina Cathedral. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, multilingual staff and luggage storage. .Places within a 15-minute walk of this 3-property class Petrolina hotel include Dom Malan Square and Sao Francisco River Park.

What's nearby

  • Sao Francisco River Park - 9 min walk - 0.8 km
  • Petrolina Waterfront Square - 14 min walk - 1.2 km
  • Fogo Island - 16 min walk - 1.3 km
  • River Shopping Mall - 16 min walk - 1.3 km
  • Rio Sao Francisco - 4 min drive - 3.5 km

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.) - 17 min drive

Restaurants

  • ‪Bambuzinho Bar e Restaurante - ‬5 min walk
  • ‪Acarajé da Zéza - ‬5 min walk
  • ‪Restaurante Macaxeira - ‬8 min walk
  • ‪Habib's - ‬7 min walk
  • ‪Restaurante Oscar Sobral (Ioiô) - ‬7 min walk

About this property

Águas Palace Hotel

Hotel in Petrolina with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at Águas Palace Hotel.

Smoking is allowed in designated areas at this 3-star Petrolina hotel.

  • 1 building
  • 70 guestrooms or units
  • 7 levels
  • Built in 1998
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Lift
  • Smoking in designated areas
  • Dining venue
Águas Palace Hotel offers 70 air-conditioned accommodations with free toiletries and blackout curtains. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina

Frequently asked questions

What is the cancellation policy at Águas Palace Hotel?

Águas Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Águas Palace Hotel?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Águas Palace Hotel on 18 Sept 2025 start from NZ$105.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Águas Palace Hotel?

No, Águas Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Águas Palace Hotel?

Yep, you can grab a meal at Águas Palace Hotel's onsite restaurant.

What time are check-in & check-out at Águas Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Águas Palace Hotel?

No, only service animals are allowed.

Águas Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 176 reviews
Rating 8 - Good. 55 out of 176 reviews
Rating 6 - Okay. 48 out of 176 reviews
Rating 4 - Poor. 14 out of 176 reviews
Rating 2 - Terrible. 8 out of 176 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mateus

Stayed 1 night in May 2025

6/10 Okay

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é antigo, senti falta apenas de tomadas perto das camas. Como o quarto é grande, a única tomada fica longe das camas na parede da janela e mesa para trabalho
Stayed 2 nights in May 2025

6/10 Okay

Ivanize

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Segurança.

Preço exorbitante para o que oferece. Porém amei o atendimento das meninas do café. Também observei que a segurança é comprometida a partir do momento em que chegamos e passamos direto pra o elevador, sem sermos questionados pelos recepcionistas (que mudam de acordo com seus turnos) sobre quem somos, em que quarto estamos hospedados, etc.
Stayed 3 nights in May 2025

6/10 Okay

José Tadeu n b soares

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

NADIA

Disliked: Property conditions & facilities
Hotel fraquinho
Stayed 4 nights in Apr 2025

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Alisson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Maria de Nazaré

Liked: Cleanliness, staff & service
Equipe de atendimento excelente. Minhas únicas observações negativas são sobre a cama baixa e e colchão mole e a localização, tão central que parece o Brás ou Madureira. Mas mesmo assim é uma das melhores opções de hospedagem em Petrolina.
Stayed 1 night in Apr 2025

8/10 Good

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Vanyelle

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

César

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosangela

Stayed 2 nights in Apr 2025

10/10 Excellent

Cleane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Amei o quarto onde fiquei. Tudo bem limpo, o café da manhã muito bom.Sai satisfeita pela atendimento, e os recepcionistas são pessoas maravilhosas. Grata.
Stayed 3 nights in Mar 2025

4/10 Poor

Filipe

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MUITO A MELHORAR

Atendimento da recepção muito bom, pessoal educado, atencioso e rápido. Porém o quarto o ar condicionado não gela, a cama não é confortável, o travesseiro estava com mancha, apenas uma toalha no banheiro, não disponibilizam shampoo, condicionador. ELEVADOR dá um tranco na parada de cada andar, não aparenta segurança, e para um elevador essa fator é de fundamental importância.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosangela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaque para o café da manhã.
Stayed 2 nights in Mar 2025

6/10 Okay

José Tadeu n b soares

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

LEOPOLDO

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anderson

Stayed 1 night in Feb 2025

10/10 Excellent

Mauryceia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos são muito confortáveis. Solicitei cobertores extras e fui prontamente atendida. O café da manhã tem uma variedade enorme de pães, sucos, e outros alimentos.
Stayed 1 night in Mar 2025

6/10 Okay

Wilson Cassiano

Stayed 3 nights in Mar 2025

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
O único atendente que merece parabéns é JOHN, ele entrou em contato antes oferecendo pacote e procurou resolver todos os meus problemas na estadia! Os outros atendentes pouco se interessavam e nem prestavam informações demonstrando desprezo ao cliente! Petrolina é uma cidade que está cada vez mais se desenvolvendo e merece atendentes mais simpáticos e que interagem de forma melhor com o cliente! Meus parabéns pela estadia são para John! Resolveu até problemas que não eram de seu turno!
Stayed 3 nights in Mar 2025