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Hotel Orleans

2.5 star property

Photo gallery for Hotel Orleans

Property entrance
Standard Triple Room
Free daily buffet breakfast
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
R. Dr. Porciúncula, 86, Petrópolis, RJ, 25610110
  • Place, Imperial Museum
    ‪8 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪15 min walk‬
  • Place, Crystal Palace
    ‪2 min drive‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

About the area

Petrópolis

Hotel Orleans places you steps from Vale do Paraíba and within a 10-minute stroll of Palace of Grão-Pará. Highlights at this hotel include free buffet breakfast and free valet parking. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a microwave in a common area, express check-in and express check-out. Each morning free breakfast is served. .Sights within a 15-minute walk of this Historic Center hotel include Piabanha River and Casa De Claudio De Souza.

What's nearby

  • Palace of Grão-Pará - 6 min walk - 0.6 km
  • Imperial Museum - 8 min walk - 0.7 km
  • Petropolis Municipal Park - 13 min walk - 1.1 km
  • Cathedral of Saint Peter of Alcantara - 15 min walk - 1.3 km
  • Crystal Palace - 2 min drive - 1.8 km

Getting around

  • Saracuruna Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 77 min drive

Restaurants

  • ‪Boca Melada - ‬1 min walk
  • ‪Confeitaria Comércio - ‬2 min walk
  • ‪Grande Hotel - ‬8 min walk
  • ‪Bar do Paulinho - ‬7 min walk
  • ‪Wasab Sushi - ‬7 min walk

About this property

Hotel Orleans

Free breakfast is served daily. Public spaces have free WiFi. Hotel Orleans also features concierge services, express check-in, and express check-out. Free valet parking is available.

This Petrópolis hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Built in 1970
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Microwave in a common area
Hotel Orleans offers 17 accommodations with minibars. 27-inch LED televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 90 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 90 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Orleans Petropolis
Orleans Petropolis
Hotel Orleans Hotel
Hotel Orleans Petrópolis
Hotel Orleans Hotel Petrópolis

Frequently asked questions

What is the cancellation policy at Hotel Orleans?

Hotel Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Orleans?

Yep, Hotel Orleans has free valet parking.

Does Hotel Orleans serve breakfast?

Yep, free buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Orleans?

No, Hotel Orleans does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Orleans?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Paulo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel muito simples, sem elevador, com quartos com camas bem duras. Chuveiro nao aquecia a água.
Stayed 1 night in Nov 2024

10/10 Excellent

LUCIANA

Stayed 1 night in Feb 2024

8/10 Good

ANGELA

Stayed 3 nights in Jul 2023

6/10 Okay

Rodrigo

Liked: Staff & service
Disliked: Amenities
Hotel de baixa qualidade, com cá durante, travesseiros finos e velhos, problemas de mofo no teto, toalhas ruins entre outros pequenos problemas que tornam a estadia desconfortável. Possui café da manhã descente, boa localização na cidade e estacionamento. Enfim, é um hotel para passar a noite apenas
Stayed 1 night in Dec 2025

10/10 Excellent

Cristina

Stayed 1 night in Nov 2025

10/10 Excellent

VANESSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fomos muito bem recebidos, todos cordiais, estacionamento com a vaga garantida. Localização perfeita!!!!
Stayed 2 nights in Jan 2025

8/10 Good

DEBORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janaína

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchegante. Café da manhã gostoso. Funcionários atenciosos e simpáticos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atende as espectativas

Foi uma estaria agradável, quarto super limpo e organizado, o chuveiro não é ruim, mais poderia ser melhor. Café da manhã bom, atende as necessidades, com boa variedade de frios, pães, bolos e frutas. Bom localizado e atendimento dos funcionários foram atenciosos e simpáticos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ilzineri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel!!

Os funcionários sao cordiais, tudo limpinho e organizado. Muito bom!
Stayed 1 night in Feb 2024

8/10 Good

Carlos A P

Travelled with family
Liked: Staff & service

Falta de jogo de cintura

Ficamos no 3 andar e o hotel não tinha elevador, na chegada faltou jogo de cintura, tive que pagar R$10,00 de estacionamento por 1 hora, sendo que a estadia estava incluso estacionamento
Stayed 1 night in Dec 2023

6/10 Okay

Catia

Travelled with family
Liked: Cleanliness
O quarto é pequeno para três pessoas, limpeza ok, recepção é a mesma pessoa que fica no estacionamento rotativo, toalhas de banho são limpas porém em tamanho pequeno, chuveiro com água quente, cama com colchão duro e café da manhã básico do básico.
Stayed 1 night in Jul 2023

8/10 Good

Gerson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Não compensa o valor

A estadia no hotel não compensa nem de longe o valor altíssimo pago pela diária. O conforto é bem mediano, o quarto relativamente pequeno para 3 pessoas e ainda por cima tinha um vazamento no banheiro que inundou o chão, portanto nem conseguimos tomar banho antes de dormir. Pedimos para trocar de quarto mas eles falaram que não era possível porque estavam lotados, somente de manhã nos ofereceram um quarto de 1 pessoa para tomar um banho rápido antes de sair. Em geral, se estiver um valor bem baixo de diária vale a pena, senão melhor ir para outro lugar com maior custo-benefício. Ainda que não fosse o vazamento, não valeria.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei do Hotel Orleans

Gostei de ficar hospedada nesse hotel, porque ele é localizado no centro de Petrópolis. Fica num local de fácil acesso, perto do Centro Histórico, restaurantes, comércio, bancos, táxi,etc... O hotel é simples, com quarto confortável, limpo e bom café da manhã. Com certeza, retornarei.
Stayed 1 night in Apr 2021

10/10 Excellent

Antonio, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O atendimento muito gentil por parte dos proprietários e funcionários, voltarei em breve é indico a todos para se se hospedar, perto do centro turísticos de petrópolis.
Stayed 3 nights in Oct 2020

10/10 Excellent

SHIRLEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

EXCELENTE LOCALIZAÇÃO, NO CENTRO E AO LADO DA RODOVIÁRIA.... EXCELENTE CAFÉ DA MANHÃ, LIMPEZA EXCEPCIONAL. RECOMENDO.
Stayed 1 night in Aug 2020

10/10 Excellent

Claudio, Rio de Janeiro, RJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, custo beneficio, atendimento no café da manhã.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Barulho, entrada escondida, mas próximo ao turismo

O hotel fica na frente de uma antiga rodoviária, que atualmente é um enorme terminal de ônibus municipal, então faz bastante barulho desde bem cedo. Não tem como não acordar! Estávamos na Bauernfest, então voltávamos tarde e queríamos dormir até mais tarde, mas não tinha jeito... Além disso, a entrada do hotel é bem escondida, porque fica dentro de uma garagem. Fora isso foi tudo certinho. Não tem grandes defeitos, e talvez a grande qualidade seja a proximidade... dá para fazer muita à pé.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Adalberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã é muito bom. Os funcionários cordiais.
Stayed 1 night in Jun 2019

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualidade do serviço e localização.

Stayed 2 nights in Apr 2019

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019