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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

A Holiday Inn Express hotel with a prominent entrance, numbered 1702, and a clear sky above.
A modern breakfast bar with a beverage dispenser, cereal, and fruit display.
A hotel room with a minibar, a refrigerator stocked with beverages, and a snack display.
A reception area with two reception desks, a seating area, and a wall with geometric patterns.
A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a mirror.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$214
includes taxes & fees
12 Dec - 13 Dec

Explore the area

View map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Place, Phenix City - Russell County Public Library
    ‪2 min drive‬
  • Place, South Commons Sports Complex
    ‪4 min drive‬
  • Place, Columbus Civic Center
    ‪6 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a mirror.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a gray upholstered bench, a desk, and a chair.

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, a desk, a chair, a small table, and a wall-mounted artwork.

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

A modern bathroom with a toilet, bidet, and shower area, equipped with grab bars and a towel rack.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bed with white bedding and two pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a television, a wardrobe, and a mirror.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a gray upholstered bench, a desk, and a chair.

Suite, Multiple Beds (Additional Living Area)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A hotel room with a bed, a seating area, a bedside table, and a wall-mounted light fixture.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Phenix City

At Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG, you'll be 5.7 km (3.6 mi) from Columbus Georgia Convention & Trade Center and 5.8 km (3.6 mi) from Columbus Civic Center. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and seasonal outdoor swimming pool. Business travelers can take advantage of a meeting room and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available. .Sights within a 10-minute drive of this Phenix City hotel include Coca-Cola Space Science Center and Springer Opera House.

What's nearby

  • Phenix City - Russell County Public Library - 2 min drive - 2.1 km
  • South Commons Sports Complex - 4 min drive - 5.6 km
  • Columbus Georgia Convention & Trade Center - 5 min drive - 6.6 km
  • RiverCenter for the Performing Arts - 5 min drive - 6.6 km
  • Columbus Civic Center - 6 min drive - 6.9 km

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 19 min drive

Restaurants

  • ‪Circle K - ‬17 min walk
  • ‪Slim Chickens - ‬5 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪El Vaquero Mexican Restaurant - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

  • 82 guestrooms or units
  • 4 levels
  • Built in 2008
  • Full breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

A spacious lobby with a reception desk, a white sofa, a glass coffee table, and a bar area with stools.
Quality Inn Phenix City Columbus
Phenix City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 498 reviews
The price is NZ$145
includes taxes & fees
12 Dec - 13 Dec
Quality Inn Phenix City Columbus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG on 12 Dec 2026 start from NZ$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Yep, Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG have a pool?

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG has a seasonal outdoor pool. The pool is open 10 AM to 10 PM (Seasonal outdoor pool open from April to November).

Is Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG serve breakfast?

Yeah, free full brekkie is served at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

No, Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 965 reviews
Rating 8 - Good. 219 out of 965 reviews
Rating 6 - Okay. 86 out of 965 reviews
Rating 4 - Poor. 31 out of 965 reviews
Rating 2 - Terrible. 40 out of 965 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was super friendly!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very nice and helpful. I would recommend this hotel.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The cleaning lady was very nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stated during my partners graduation. Pretty close to all the locations we had to be at
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice Room clean Parking good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Room was in great shape and the breakfast was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was clean. Breakfast was good. Ac only went to 68 so it got a little hot to me but overall a great stay.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, pleasant staff. Always happy to assist. The atmosphere was relaxing and quiet what’s was what o needed whenever I was trying to rest between activities.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing minus the breakfast staff. She was very rude to us. Other than that everyone else was amazing!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Total hotel cleanses breakfast check in were all excellent exceeded my family's expectations
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; quiet; well maintained; friendly-helpful staff; excellent breakfast; nicely appointed room; comfortable; would recommend them to all.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean but our room had a stuffy smell in there.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. And great room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Server at breakfast was enthusiastic , friendly and a really fun character who made guests smile !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Clean and super friendly staff. Hotel is close to food and baseball fields. Parking is also plentiful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was great the employee was very informative and helpful with questions. The property was easily accessible and located within short drives to food & shopping locations.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went out to eat.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Staff at check in was great. Few things their working to fix but good short stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Mar 2026