Philadelphia Marriott Downtown

4.0 star property
Central hotel connected to the convention centre in Philadelphia with 2 restaurants

Photo gallery for Philadelphia Marriott Downtown

Reception
Meeting facility
Meeting facility
Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe

Popular amenities

  • Pool
  • Bar
  • Parking available
The current price is NZ$347
includes taxes & fees
15 Aug - 16 Aug

Explore the area

Map
1201 Market St, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪2 min walk‬
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Rittenhouse Square
    ‪13 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(115 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Tower

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility Accessible,Tub,Marquis Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19.0 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Bathtub (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Ambassador Suite)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(137 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Marquis Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19.0 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Tower (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Tower

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

Philadelphia

Philadelphia Marriott Downtown places you in the centre of Philadelphia, connected to the convention centre and within just a 15-minute stroll of popular places like Reading Terminal Market and Pennsylvania Convention Center. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Circ, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 93211 square feet (8660 square metres) of event facilities include 70 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class Center City hotel, attractions include Rittenhouse Square and Liberty Bell Center.

What's nearby

  • Reading Terminal Market - 2 min walk - 0.2 km
  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • Liberty Bell Center - 10 min walk - 0.9 km
  • Independence Hall - 11 min walk - 1.0 km
  • Rittenhouse Square - 13 min walk - 1.1 km

Getting around

  • 13th St. Station - 1 min walk
  • Philadelphia Temple University Station - 5 min drive
  • Philadelphia International Airport (PHL) - 17 min drive

Restaurants

  • ‪Iron Hill Brewery & Restaurant - ‬3 min walk
  • ‪Bank & Bourbon - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Maggiano's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Philadelphia Marriott Downtown

Central hotel connected to the convention centre in Philadelphia with 2 restaurants
Philadelphia Marriott Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 70 meeting rooms are available. Event space at this hotel measures 93211 square feet (8660 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Philadelphia Marriott Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Philadelphia hotel is smoke free.

  • 1408 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Conference rooms
  • 93211 sq ft of conference space
  • 8660 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Philadelphia Marriott Downtown offers 1408 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 71.66 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 26 for adults and USD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 13 Restaurant
  • Circ

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 70 meeting rooms
  • Computer station
  • Conference centre (93,211 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (213 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 for adults and from USD 26 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 71.66 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 658790

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Philadelphia Downtown
Marriott Philadelphia Downtown
Philadelphia Downtown Marriott
Philadelphia Marriott Downtown
Marriott Philadelphia
Philadelphia Marriott Downtown Hotel Philadelphia
Philadelphia Marriott Downtown Hotel
Philadelphia Marriott Downtown Hotel
Philadelphia Marriott Downtown Philadelphia
Philadelphia Marriott Downtown Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at Philadelphia Marriott Downtown?

Philadelphia Marriott Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Philadelphia Marriott Downtown?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Philadelphia Marriott Downtown on 15 Aug 2025 start from NZ$347.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Philadelphia Marriott Downtown?

Yep, Philadelphia Marriott Downtown has valet parking with in/out privileges for USD 71.66 per day. Onsite parking is limited.

Does Philadelphia Marriott Downtown have a pool?

Philadelphia Marriott Downtown has an indoor pool.

What makes Philadelphia Marriott Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Philadelphia Marriott Downtown.

Is Philadelphia Marriott Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Philadelphia Marriott Downtown is a hit with families.

Does Philadelphia Marriott Downtown serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Philadelphia Marriott Downtown?

No, Philadelphia Marriott Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Philadelphia Marriott Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Philadelphia Marriott Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Philadelphia Marriott Downtown?

No, pets are not allowed.

Philadelphia Marriott Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 962 out of 1641 reviews
Rating 8 - Good. 333 out of 1641 reviews
Rating 6 - Okay. 165 out of 1641 reviews
Rating 4 - Poor. 82 out of 1641 reviews
Rating 2 - Terrible. 99 out of 1641 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and huge hotel

Nice facility, friendly staff, large room, convenient location, and relatively clean. One thing that I'm surprised at is that I don't have free wifi, as a Marriott member, because I booked the hotel via Hotels.com. Something to be aware of if a free wifi is a must. If you're traveling with small kids, then be aware that there are lots of homeless in the neighborhood.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
It's in a great location. Stan is efficient. The elevator was filthy and had a sticky floor. Lisa water pressure in the shower. That wanted to charge $12 a day for WiFi
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Great atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

Lalita

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and within walking distance to a lot! Stayed in the headhouse towers and the rooms were large. The bathtub drained slow but overall no complaints and would recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Pool was great but water cloudy. 2. Microwave is so small you could not cook a bag of popcorn all the way. On positive experience staff friendly! Helpful! Overall beautiful hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

LeJuano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Philadelphia Marriott making a fan

My stay at the Philadelphia Marriott Downtown was quite comfortable and pleasant. I arrived earlier than expected and your amazing, smiling staff graciously held my luggage while I stepped out until the room was ready. Dining and meeting space was convenient and the overall environment you provide is one worth seeking out for my next visit to the city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid late-night check-ins…

Terrible check-in, apparantly Mariott Downtown Philly only has one rep on duty after 11pm…I had to wait 25 minutes to get serviced, which took another 10 minutes to complete…not what you want to experience after 19 hrs travelling :-( Then I was allocated a room in the head tower…not easy to find, lots of walking … room was fine though; but the free bonvoy wifi not suitable for Teams meetings… Lots of potential for improvement … after all, a Marriott Downtown hotel should be able to do better…
Stayed 1 night in Apr 2025

8/10 Good

Jack

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very dirty area , felt unsafe with characters walking around
Stayed 1 night in Apr 2025

6/10 Okay

Ernesto

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some people from the staff were not so nice. Bedroom had some dirty spots, I payed more than 300 per night for a hotel that seems to be hold and a bad room
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Carlos, Washington

Travelled with family
Liked: Amenities, property conditions & facilities
A
Stayed 2 nights in Apr 2025

2/10 Terrible

Balint

Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not likethe fact the the hotel room does not have internet service inless you became a member. We are not a 3rd world country and even there the internet is free
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel, amenities, and room. The housekeeping staff was beyond amazing. Unfortunately this was all tainted by an incredibly rude worker in the market in the lobby. I had made a purchase and realized that I didn't get a spoon. I approached the cashier to ask for a spoon and another worker yelled at me that there was a line to order. I told him I only needed a spoon for my purchase. He told me I needed to get back in the line that was over 20 people long to get a spoon. Everyone in the store was staring at me so I left. The employee at the host stand at the bar/ restaurant area was happy to help me find a spoon, but I was surprised by the employee's rudeness.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Lauren, Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice and clean and the location was great for the plans we had. We were looking forward to using the pool, but it was absolutely freezing cold. We didn't make it past our ankles. I know other families couldn't get in either. Others toughed it out, but you know it's cold when the kids won't even get in. Otherwise, it was a great stay.
Stayed 1 night in Apr 2025

6/10 Okay

Antonia

Travelled with family
Room was not ready at 4pm. I had to ask if there was an alternate available. This option was not offered. We were a party of 3 on a suite. The pull out was not made up. Did they think we were all going to sleep in one bed? It took 15 minutes to get change for a $20 from the front desk. Very inefficient. The room was very nice and housekeeping was very pleasant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sergio

It was a nice stay. Sadly lot’s of Homeless people and addicts everywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

The pool was completely dirty and I still didn’t get my refund.
Stayed 1 night in Apr 2025

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness
Our sheets were less than pristine the first night. The maid did not clean our room the following morning until after 4pm so the planned before dinner nap that I’m used to went out through the window. We went to sit in the lounge bar and no one ever came over to take a drinks or eats order in the almost two hours we sat there. They just walked by and serviced other tables. Default should be to offer service. I am loyal to the Marriott brand and a Bon Voy member, but I will not stay at this particular property again. It is a sprawling property and more suited for large group event travelers. The staff I did encounter were very nice and the reception staff member at check in was helpful and delightful . What is largely outside of the hotel’s control is the huge number of homeless and seemingly mentally afflicted people loitering near the hotel door, particularly the side entrance on 13th street. Very unsafe. Could do with a security guard , and from the city’s perspective a regular police presence in the vicinity .
Stayed 2 nights in Apr 2025