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Philadelphia Marriott Downtown

4.0 star property

Photo gallery for Philadelphia Marriott Downtown

Terrace/patio
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$335
includes taxes & fees
25 May - 26 May

Explore the area

View map
1201 Market St, Philadelphia, PA, 19107
  • Place, Reading Terminal Market
    ‪2 min walk‬
  • Place, City Hall
    ‪3 min walk‬
  • Place, Pennsylvania Convention Center
    ‪5 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Executive Level (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Executive Level (High Floor)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Tower

Superior Room, 1 King Bed, Tower

Superior Room, 1 King Bed, Tower

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Executive Level (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, Executive Level (High Floor)

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, Tower

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(131 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Tower

Junior Suite, 1 King Bed with Sofa bed, Tower

Junior Suite, 1 King Bed with Sofa bed, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Tower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level (Marquis Suite)

48-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Executive Level (Marquis Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility/Hearing Accessible, Tub)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility/Hearing Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Mobility/Hearing Access, Roll-in Shwr)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Mobility Accessible (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility/Hearing Accessible, Tub)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility/Hearing Access, Roll-In Shwr)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Mobility Accessible (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed with Sofa bed (Vice Presidential Suite)

Premier Room, 1 King Bed with Sofa bed (Vice Presidential Suite) | Living room

Premier Room, 1 King Bed with Sofa bed (Vice Presidential Suite)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level (Mobility Accessible,Tub,Marquis Suite)

Eco-friendly toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Executive Level (Mobility Accessible,Tub,Marquis Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Accessible Bathtub, Executive Level (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Accessible Bathtub, Executive Level (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Hearing Accessible (Mobility/Hearing Accessible, Tub)

Eco-friendly toiletries, hair dryer, towels, soap

Club Room, 2 Double Beds, Hearing Accessible (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Mobility Accessible, Tower (Mobility/Hearing Access, Roll-In Shwr)

Eco-friendly toiletries, hair dryer, towels, soap

Superior Room, 2 Queen Beds, Mobility Accessible, Tower (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Double Beds, Mobility Accessible (Mobility/Hearing Access, Roll-In Shwr)

Eco-friendly toiletries, hair dryer, towels, soap

Club Room, 2 Double Beds, Mobility Accessible (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(165 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Philadelphia

Philadelphia Marriott Downtown places you in the centre of Philadelphia,connected to the convention centre and within a short 5-minute stroll of popular places like Reading Terminal Market and City Hall. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Circ, serves American cuisine and is open for dinner. 93211 square feet (8660 square metres) of event facilities include 72 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class Center City hotel, attractions include Pennsylvania Convention Center and Liberty Bell Center.

What's nearby

  • Reading Terminal Market - 2 min walk - 0.2 km
  • City Hall - 3 min walk - 0.3 km
  • Pennsylvania Convention Center - 5 min walk - 0.4 km
  • Walnut Street - 6 min walk - 0.6 km
  • Rittenhouse Square - 13 min walk - 1.1 km

Getting around

  • 13th St. Station - 2 min walk
  • Philadelphia Temple University Station - 5 min drive
  • Philadelphia International Airport (PHL) - 23 min drive

Restaurants

  • ‪Panera Bread - ‬2 min walk
  • ‪Sabrōsō +Sorbō - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Hard Rock Cafe Philadelphia - ‬2 min walk
  • ‪Molly Malloy's - ‬2 min walk

About this property

Philadelphia Marriott Downtown

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 72 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 93211 square feet (8660 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Philadelphia Marriott Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Philadelphia hotel is smoke free.

  • 1408 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Conference rooms
  • 93211 sq ft of conference space
  • 8660 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Philadelphia Marriott Downtown offers 1408 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 71.66 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 26 for adults and USD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 13 Restaurant
  • Circ

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 72 meeting rooms
  • Computer station
  • Conference centre (93,211 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (213 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The property will be renovating from 2 March 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 for adults and from USD 26 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 71.66 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 658790

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Philadelphia Downtown
Marriott Philadelphia Downtown
Philadelphia Downtown Marriott
Philadelphia Marriott Downtown
Marriott Philadelphia
Philadelphia Marriott Downtown Hotel Philadelphia
Philadelphia Marriott Downtown Hotel
Philadelphia Marriott Downtown Hotel
Philadelphia Marriott Downtown Philadelphia
Philadelphia Marriott Downtown Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at Philadelphia Marriott Downtown?

Philadelphia Marriott Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Philadelphia Marriott Downtown?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Philadelphia Marriott Downtown on 25 May 2026 start from NZ$335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Philadelphia Marriott Downtown?

Yep, Philadelphia Marriott Downtown has valet parking with in/out privileges for USD 71.66 per day. Onsite parking is limited.

What makes Philadelphia Marriott Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Philadelphia Marriott Downtown.

Is Philadelphia Marriott Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Philadelphia Marriott Downtown is a hit with families.

Does Philadelphia Marriott Downtown serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Philadelphia Marriott Downtown?

No, Philadelphia Marriott Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Philadelphia Marriott Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Philadelphia Marriott Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Philadelphia Marriott Downtown?

No, pets are not allowed.

Philadelphia Marriott Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1189 out of 1973 reviews
Rating 8 - Good. 395 out of 1973 reviews
Rating 6 - Okay. 187 out of 1973 reviews
Rating 4 - Poor. 96 out of 1973 reviews
Rating 2 - Terrible. 106 out of 1973 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was ok. Disappointed pool was permanently closed and bowling alley was unavailable also. Valet was expensive and very long wait to drop off and even longer to pick up vehicle.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janine

Stayed 1 night in Jan 2026

8/10 Good

Kedjo

Liked: Cleanliness, amenities
The staff was very helpful .
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 3 nights in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Our room was really nice However there must’ve been a family above us that had kids perhaps and a lot of banging.
Stayed 1 night in Jan 2026

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in a great corner location. We only stayed one night so didn't need much as far as amenities. We did use the coffee maker and appreciated the glasses for water and other beverages that we bought in the market downstairs. Staff was friendly (acknowledged me at check-out as the person who checked us in - which I appreciated). We'd stay here again on our next Philly trip!
Stayed 1 night in Jan 2026

8/10 Good

Trish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The only issue was hearing the elevators all night. However, it doesn't change my perspective that it is a nice hotel and I would recommend it to family and friends.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Bed was very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jan 2026

2/10 Terrible

Catherine, cedar grove

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is the email I sent to corporate. The one side of the hotel is accessible to anyone you do not need a room key. Thank you for taking the time to read my note. While visiting my son in Philadelphia I often choose your hotel, and I appreciate the service I have typically received. I’m writing because this morning, at approximately 8:15 a.m., a member of housekeeping entered my room (981) while I was still in bed. There was no knock or announcement, and the Do Not Disturb sign was on the door. The staff member apologized and left after seeing I was in the room. Because the room is next to the service elevator and is already noisy, I called the front desk to report the incident. The agent I spoke with, identified as Lou, responded in a way that made me feel like a nuisance rather than addressing the safety concern. Later, the housekeeping manager called and initially said their staff were all in a meeting; after I explained that someone had entered my occupied room, she suggested the checkout might have been processed by Expedia. This sequence left me concerned about both guest privacy and the accuracy of your internal procedures. I’m sharing this in the hope you will review what happened, especially how room status is communicated and how staff handle reports from guests. I value your hotel and would prefer to continue staying here when I visit, but I will reconsider future bookings unless I’m confident these issues are addressed.
Stayed 1 night in Jan 2026

10/10 Excellent

robert

Stayed 1 night in Jan 2026

10/10 Excellent

Deseri

Business traveller
Liked: Amenities
A beautiful property and amazing staff. I will say that the staff is amazing, but it appeared to be shortstaffed in public restaurants and bars applying more pressure on your service team, which resulted in poor service as well as your team, losing fortuity opportunities. Outside of that, I thought your hotel was fantastic.
Stayed 5 nights in Jan 2026

10/10 Excellent

Syreeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. My room was clean and bed comfortable. The ambiance and atmosphere was beautiful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Adnela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and staff was super helpful. The location is very convenient as well
Stayed 1 night in Dec 2025

10/10 Excellent

gary

Stayed 2 nights in Jan 2026

8/10 Good

Angela

Stayed 2 nights in Jan 2026

8/10 Good

Nermeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast provided
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Rooms are awesome! Workers are amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jaclyn

Stayed 1 night in Jan 2026

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Central for Touring the city
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy, Woodbury Heights

Stayed 1 night in Dec 2025

10/10 Excellent

Guila

Stayed 1 night in Dec 2025

10/10 Excellent

Patrizia, washington

Stayed 4 nights in Jan 2026

10/10 Excellent

Jennafer

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. Beautiful view but it wasn’t the room I booked and paid for. It seemed that because I booked it here on Expedia they just downgraded my room. I would have been given the difference in price had I booked it through Bonvoy their app. They said they’d talk to the manager and get back to me. I finally went down to ask and they had put a $100. Room service comp on my room but didn’t tell me. I paid for a tower two queen suite. I was given a two queen room on the 18th floor. The price is more than $100. Everything else was great. The little store has a variety of things and they’re very nice. The housekeeping was also very sweet. I was so thankful to see my room nice after a long day. The location is so perfect. Right in downtown across from the Marketplace that has amazing foods of all kinds. Then love park is on the other side of the block. My very favorite is Maggiano’s Little Italy, is also across the street. We always go there at least once if not more. So this is a great spot but you’ll be treated better and get what you pay for if you book through them. They don’t really honor the bookings made on other websites.
Stayed 11 nights in Dec 2025