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Essence Hotel - Phnom Penh

Property class: 4.5

Photo gallery for Essence Hotel - Phnom Penh

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Free daily buffet breakfast
Reception
Front of property – evening/night
Signature Apartment, 1 Bedroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
No. 222, St. 200, Sangkat Boeung Raing, Khan Duan Penh, Phnom Penh
  • Place, Central Market
    ‪3 min walk‬
  • Place, Wat Phnom
    ‪9 min walk‬
  • Place, Royal Palace
    ‪12 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪49 min drive‬

Room options

View all photos for Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Essence Studio

Essence Studio | Living area

Essence Studio

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Twin Room

Signature Twin Room

Signature Twin Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Triple Room

Signature Triple Room

Signature Triple Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Phnom Penh

A luxury stay in the heart of Phnom Penh awaits you at Essence Hotel - Phnom Penh. Within just a 15-minute stroll, you'll find popular places like Royal Palace and Riverside. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers as well as access to bike hire. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Phnom Penh City Centre hotel include Central Market and Sorya Shopping Center.

What's nearby

  • Central Market - 3 min walk - 0.3 km
  • Riverside - 7 min walk - 0.6 km
  • Phnom Penh Night Market - 9 min walk - 0.8 km
  • Wat Phnom - 9 min walk - 0.8 km
  • Royal Palace - 12 min walk - 1.0 km

Getting around

  • Phnom Penh Railway Station - 13 min walk
  • Techo Intl. Airport (KTI) - 49 min drive

Restaurants

  • ‪Rahu Asian Fusion Cuisine - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bonchon - ‬7 min walk
  • ‪Ostro - ‬7 min walk
  • ‪Taj Mahal - ‬4 min walk

About this property

Essence Hotel - Phnom Penh

Essence Hotel - Phnom Penh offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a terrace, and barbecue grills are also featured at the luxury Essence Hotel - Phnom Penh. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Phnom Penh hotel.

  • 78 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Essence Hotel - Phnom Penh offers 78 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Essence Hotel - Phnom Penh

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Essence Hotel Apartments Phnom Penh
Essence Phnom Penh
Essence Hotel-Phnom Penh Hotel Phnom Penh
Essence Hotel-Phnom Penh Hotel
Essence Hotel-Phnom Penh Phnom Penh
Essence Hotel Phnom Penh
Essence Phnom Penh Phnom Penh
Essence Hotel - Phnom Penh Hotel
Essence Hotel - Phnom Penh Phnom Penh
Essence Hotel - Phnom Penh Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Essence Hotel - Phnom Penh?

Essence Hotel - Phnom Penh offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Essence Hotel - Phnom Penh?

Yep, Essence Hotel - Phnom Penh has a free self car park. Onsite parking is limited.

Does Essence Hotel - Phnom Penh have a pool?

Essence Hotel - Phnom Penh has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What makes Essence Hotel - Phnom Penh a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Essence Hotel - Phnom Penh.

Does Essence Hotel - Phnom Penh serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Essence Hotel - Phnom Penh?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Essence Hotel - Phnom Penh?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Essence Hotel - Phnom Penh?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Essence Hotel - Phnom Penh?

No, pets and service animals are not allowed.

Essence Hotel - Phnom Penh Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 259 reviews
Rating 8 - Good. 99 out of 259 reviews
Rating 6 - Okay. 41 out of 259 reviews
Rating 4 - Poor. 18 out of 259 reviews
Rating 2 - Terrible. 14 out of 259 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Styles

Liked: Cleanliness, staff & service, property conditions & facilities

Essence hktel

Overall it's not that bad, just that the TV connection have to work on it.
Verified review

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but some issues

It is a nice well maintained modern hotel. Some staff issues - on checkin they could not trace my booking. After 10 minutes I was given a key but the room had not been made up. I waited a further 10 minutes and got another room. Took a shower went out but noticed air con not working when I returned. Engineer was useless. I moved room again and this time no problems. Nice room, breakfast is good. They may have lost regular / trained staff due to COVID!
Stayed 2 nights in Jul 2020
Verified review

4/10 Poor

NONAME

Disliked: Cleanliness, amenities, property conditions & facilities
虫は出るし、掃除は適当
Stayed 7 nights in Mar 2020
Verified review

6/10 Okay

SHIGEFUMI

まあまあ

値段の割にはまあまあかなと思いました。安かったので良しとします。 朝食付きでしたが、これもまあ普通に食べられますわ。フォーがあったのは良かった。 水がフリーで付いてないので、そこは×。
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, ligger bra till men man måste ta tuc tuc överallt o kan ej gå som vid hotellen nere vid floden. Poolen såg inte riktigt ut som på bilderna men funkade ändå. Hjälpsam och trevlig personal.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement magnifique seulement un peu loin de l’attrait touristique, le Mékong et le Palais Pour s’y rendre les rues sont encombrées
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

HyunSeok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very notorious for overbooking

We booked three rooms for family trip. However, when I arrived there, "No room is available". It means they made overbooking. I booked the rooms 10 days before with whole payment. So terrible! This hotel is very notorious for overbooking. Finally we had to move other hotel. if you want to avoid sleeping on the street, you shouldn't book this hotel.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

MOHAMMED

Disliked: Property conditions & facilities
It was good to stay over there
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Satisfied
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Zainai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel

A centrally located Hotel. The features in the hotel, such as a proper hook to air towel etc.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Dong hwa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박을 하지도 않았는데 환불이 불과하니 잘보고 결제하세요 지금까지 50만을 날렸습니다 절대로 한번 결제하면 환불안됩니다 제가 경험인데 싼게 비지떡입니다 실제로가면 냄새나고 그래서 결제를하고 잠을 못잔다하던라도 절대로 환불안됩니다 잘보고 결제하세요 벌써2번이나실수로 한번도 못자고 50만원 날렸습니다 호텔 컴 에서는 책임 안해줍니다 참고하세요
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort

hotel ok, Hotels.com app never ever!

Due to my frequent travels, I usually use apps that allow me to earn points on my frequent flyer airline cards. This time I chose to use hotels.com because it was cheaper than on other websites. Online booking went smooth and all was ok. The third and last day we decided to stay one more night and extended and paid (50$) trough the app the stay. Yet once back in the hotel, after dinner, we have been told there is no availability and there is no room for us. There was also no possibility to cancel the booking as in the meanwhile midnight passed. Being late in the night, in Cambodia, we accepted to be upgraded to the hotel in front of us. Once packed and arrived, the “upgrade” room had nothing to do with what we have booked, the guesthouse hadn’t facilities we paid for, curtains were broken, the fridge empty, no swimming pool etc. all this isn’t of course terrible, it was even an ok place, but not for 50$. I checked their rates online and those rooms were sold for 20$! I got in touch via chat with hotels.com assistant who sweared these things never happen and wrote me to wait online while he would call the hotel. He did so, but in those 20mim the connection went lost and we had to start from the very beginning: another assistant, the same procedure, details, names, codes, he calls again the hotel, he the hotel calls the manager, the assistant calls the hotel back, the receptionist calls the manager back ... after another 45 minutes in which we have be
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Susanne

Liked: Staff & service
Disliked: Cleanliness
Mycket trevlig personal som var mycket tillmötesgående men talar och förstår engelska sådär. Rummen är stora och rymliga men sängkläder och handdukar var söndriga och inte helt rena. Frukostbuffén gör alla nöjda! Takterrassen med pool är förträfflig med utsikt åt alla fyra väderstreck.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a short stay

In general the hotel is good. Its location is okay. It is within walkable distance to the main Palace of the city (City Center). At the same time there is nothing really near the hotel (no shops, restaurants, clubs or massage salons). Hotel’s front desk staff was super sweet and helpful. I took a taxi from the airport to the hotel and I payed $18 for that ride. When I told that to the front desk guy he was shocked and suggested ordering a taxi for me back to the airport for $13. The next day the taxi arrived in time and I had no issues with checking-out at all. My room was pretty simply designed, but good looking. The bed was big and comfortable. The bathroom was tiny, but the shower was big enough and comfortable. The bathroom amenities were okay. Wi-Fi was fast. The additional plus for the hotel was there were free drinks inside of the refrigerator (Coke, Sprite, water and beer).
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
清潔感があって宿泊していて気持ちよかった。
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Had a problem with the first room, where we found quite a few cockroaches. Staff was excellent and had us moved immediately to a newly renovated room. Though we didn’t have hot water, the room itself was clean and comfortable. The hotel was ok. Would have expected more for the price.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Freundliches Personal, nette Annehmlichkeiten auf dem Zimmer, gute Lage, Lobby macht was her, schöner Pool mit Rooftop Bar. - Zimmer sehr abgewohnt und schrecklicher Geruch. Frühstück nicht gut. Bettwäsche und Handtücher teilweise löchrig und fleckig.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L établissement est super et bien situé. L équipe de la réception/acceuil est parfaite. Malheureusement le service Hôtelier à la piscine est très amateur, jamais servi correctement, incompréhension totale de l anglais par l équipe etc...
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Phnom Penh

Bon séjour dans cet hôtel,accueil très agréable .La chambre était propre ,literie de bonne qualité.La salle de bain est compléte,mais nécessite une rénovation. Le petit déjeuner est bien. L 'hôtel est situé dans le vieux quartier,on rejoint le centre rapidement. C'est une bonne adresse
Stayed 4 nights in Nov 2019
Verified review

4/10 Poor

MaciejW

Disliked: Cleanliness, amenities, property conditions & facilities
Hallways and rooms looked old and worn out. Stale smell of cigarettes throughout. Cleanliness was spotty, fair at best. On one day, breakfast was not ready at 6 30 with about 20 guests waiting. On the other day, most of breakfast items were gone by 9 30. Towels with brown spots and well torn. Although NOT requested, given room with connecting door and being subjected to a crying baby 24 hrs a day. Downgraded to a 2 twin beds and, reluctantly, given US 30 voucher (after difficult "negotiations"). No AC in common areas. The main lift used all the time by hotel personnel. Wooden lounge chairs at the pool have no soft cushioning so it's nearly impossible to lay down for more than 5 minutes. This is not a 4 star property, 2 maybe. The hotel management, it seems, aims at making profit at the cost of it's guests.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind, and the cleaning was good. Overall, it was superior.
Stayed 5 nights in Sep 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

bad, rundown and smelly hotel.

The hotel has a good ranking on most hotel booking sites but dont tanke that as insurance for it beeing nice. The hotel is run down with disgusting floor carpets in the rooms which look like they havent been cleaned for the last decade. Also, there is a funny smell thru out the rooms and hotel as if someone were smoking inside the ac-system. At the price they quote, you can get a way, way better hotel in PP. Dont book this.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
the main entrance is a staircase. I've booked the hotel to ensure we have good access for my mom with knee issue, turns out there is a huge staircase to climb every time we enter / leave the hotel. We later then discovered there is a very small lift at the carpark, the entrance to carpark was extremely steep for wheelchair too, moreover the staff never assisted us, or inform us about the availability of the lift.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay and convenient location

Booked this hotel at last minute because the original hotel booked was closed when I arrived. Location was quite ok except not many food options close by. Good to have a supermarket nearby though. Can easily use grab tuk tuk to attractions (central market, Russian Market, Royal Palace, Riverside, aeon mall, etc). Had dinner twice on the 13th floor, and the food was quite good. Reasonable prices too. Breakfast was decent, with some hot dishes, porridge, noodles soup and made to order eggs. Other than wifi unstable at times and missing some towels after each day housekeeping, overall stay was good.
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Good here is excellent. The Moon Pizza on the rooftop is outstanding and should not be missed. A range of meals not just pizza.
Stayed 4 nights in Aug 2019