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Okay Palace Hotel

3.5 star property
Hotel with a full-service spa, steps from Royal Palace

Photo gallery for Okay Palace Hotel

Front of property
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Family Room
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Parking included
  • Room service

Explore the area

View map
#42, Street 19z, Khan Daun Penh, Phnom Penh, Kandal
  • Royal Palace
    ‪3 min walk‬
  • Riverside
    ‪7 min walk‬
  • Central Market
    ‪10 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Phnom Penh

Okay Palace Hotel places you steps from Royal Palace and within a 10-minute stroll of Riverside. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Thai massages along with body wraps, body scrubs and aromatherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 3.5-property class Phnom Penh City Centre hotel, you'll find NagaWorld Casino.

What's nearby

  • National Museum of Cambodia - 3 min walk - 0.3 km
  • Royal Palace - 3 min walk - 0.3 km
  • Riverside - 7 min walk - 0.6 km
  • Central Market - 10 min walk - 0.9 km
  • NagaWorld Casino - 3 min drive - 2.3 km

Getting around

  • Phnom Penh Railway Station - 8 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

Restaurants

  • ‪The Happy Damrei Board Game Cafe - ‬5 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬4 min walk
  • ‪Le Deli Bistro Gourmet - ‬5 min walk
  • ‪Cocina Cartel - ‬3 min walk
  • ‪La Dolce Vita - ‬4 min walk

About this property

Okay Palace Hotel

Hotel with a full-service spa, steps from Royal Palace
Okay Palace Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and a vending machine are also featured at the business-friendly Okay Palace Hotel. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

  • 40 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Okay Palace Hotel offers 40 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8 for adults and from USD 5 for children
  • Airport shuttle fee: USD 14 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Okay Palace
Okay Palace Phnom Penh
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Okay Palace Hotel?

Okay Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Okay Palace Hotel?

Yep, Okay Palace Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Okay Palace Hotel?

Yep, there is an onsite spa at Okay Palace Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Okay Palace Hotel have a pool?

Okay Palace Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

What makes Okay Palace Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Okay Palace Hotel.

Does Okay Palace Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Okay Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Okay Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Okay Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Okay Palace Hotel?

No, pets are not allowed.

Okay Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 60 reviews
Rating 8 - Good. 26 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chatlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good service and nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Loved the interior, their amazing restaurant, the pool, loved it all! Walked everywhere
Stayed 3 nights in Jun 2024

8/10 Good

Morene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
Stayed 6 nights in Jan 2024

2/10 Terrible

Colette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
Stayed 10 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the lobby to the room was very beautiful! My stay was quite prefect.
Stayed 17 nights in Dec 2023

8/10 Good

BL Consulting

Stayed 2 nights in Oct 2023

10/10 Excellent

PADMAKAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
Stayed 1 night in Sep 2023

6/10 Okay

HeeDong, Odessa

Disliked: Amenities
Better stay next hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, lovely rooftop
Stayed 4 nights in Dec 2019

10/10 Excellent

hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very nice interior. Great staff
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

4/10 Poor

Estha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Francoise

Liked: Cleanliness, room comfort
Average reception.No one helped with luggage or show me the room. ( 20 pm) Main room/ lobby in total darkness. Was told on arrival: no breakfast tomorrow as facility closed( had to go round the corner to sister hotel. Room by the lift so quite noisy ( loud speaking by local/staff?) all the time. Bed was comfy & room clean. Lack of curtains on balcony doors so very bright light very early morning. Breakfast was very plain.
Stayed 3 nights in Aug 2019

10/10 Excellent

P e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a good location, walkable distance to food/markets etc. The room was lovely and clean. The staff whilst friendly did not speak English very well which made it a little hard to communicate and ask for recommendations
Stayed 2 nights in May 2019

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
Location is great. Close to river front, royal palace and night market. Room is clean, air container works great which is very important since Cambodia is really hot in May. The included breakfast is great, with partially different menu everyday. Staff are friendly and willing to help.
Stayed 3 nights in May 2019

8/10 Good

Jami, Thailand

Liked: Cleanliness, amenities, property conditions & facilities
Spaious room with good air-con, which is much needed Close to riverwalk. It also has pool. It had a breakfast buffet, but the food was not very good.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

Great hotel
Stayed 1 night in Apr 2019

10/10 Excellent

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel; Nice location;

This was my second stay at this hotel. It is in a good location. The hotel features were as advertised. The wifi was excellent.
Stayed 5 nights in Apr 2019

8/10 Good

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in a nice hotel

I liked the Okay Palace Hotel and therefore will stay again next week when back in PP. Located in a quiet little Cul de Sac everything about this property was as advertised. One insider's tip - the hotel has a backup generator (a regular necessity in PP) which can be heard from lower floors when it kicks in. Go for a higher floor to avoid this noise. Otherwise a great stay in a nice hotel!
Stayed 4 nights in Apr 2019