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Palace Gate Hotel & Resort By EHM

5.0 star property
Boardwalk/promenade hotel with full-service spa and free valet parking

Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Royal Palace
    ‪2 min walk‬
  • NagaWorld Casino
    ‪12 min walk‬
  • Central Market
    ‪2 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪15 min drive‬

Room options

View all photos for Palace Suite

Palace Suite

Palace Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite

Majesty Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Double Room with Balcony

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Apsara Deluxe | View from room

Apsara Deluxe

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Twin with View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double with View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Double with View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite

Apsara Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Double Room with Balcony-Pool View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Twin Room with Balcony-Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Phnom Penh

A luxury stay in the heart of Phnom Penh awaits you at Palace Gate Hotel & Resort By EHM. Within a short 5-minute stroll, you'll find Riverside and Royal Palace. Highlights at this family-friendly hotel include 2 poolside bars, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 4 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Phnom Penh City Centre hotel include National Museum of Cambodia and NagaWorld Casino.

What's nearby

  • Royal Palace - 2 min walk - 0.2 km
  • National Museum of Cambodia - 7 min walk - 0.6 km
  • NagaWorld Casino - 12 min walk - 1.0 km
  • Phnom Penh Night Market - 19 min walk - 1.6 km
  • Central Market - 2 min drive - 1.9 km

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 34 min drive

Restaurants

  • ‪Café Amazon - ‬8 min walk
  • ‪Mealea Restaurant - ‬1 min walk
  • ‪Brown Coffee and Bakery - ‬6 min walk
  • ‪Backyard Cafe - ‬3 min walk
  • ‪Costa Coffee Riverside - ‬7 min walk

About this property

Palace Gate Hotel & Resort By EHM

Boardwalk/promenade hotel with full-service spa and free valet parking
Palace Gate Hotel & Resort By EHM offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. A fitness centre, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort By EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

  • 105 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 bars by the pool
  • 150 sq. m of conference space
  • Built in 2017
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, French, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Palace Gate Hotel & Resort By EHM?

Palace Gate Hotel & Resort By EHM offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palace Gate Hotel & Resort By EHM?

Yep, Palace Gate Hotel & Resort By EHM has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Palace Gate Hotel & Resort By EHM?

Yep, there is an onsite spa at Palace Gate Hotel & Resort By EHM. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Palace Gate Hotel & Resort By EHM have a pool?

Palace Gate Hotel & Resort By EHM has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8 AM to 10 PM.

What luxury perks are available at Palace Gate Hotel & Resort By EHM?

Palace Gate Hotel & Resort By EHM features 2 poolside bars, a full-service spa and an outdoor pool. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Palace Gate Hotel & Resort By EHM a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Palace Gate Hotel & Resort By EHM.

Is Palace Gate Hotel & Resort By EHM family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Palace Gate Hotel & Resort By EHM is a hit with families.

Does Palace Gate Hotel & Resort By EHM serve breakfast?

You bet, full brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Palace Gate Hotel & Resort By EHM?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palace Gate Hotel & Resort By EHM?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palace Gate Hotel & Resort By EHM?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palace Gate Hotel & Resort By EHM?

No, pets are not allowed.

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 417 out of 562 reviews
Rating 8 - Good. 113 out of 562 reviews
Rating 6 - Okay. 18 out of 562 reviews
Rating 4 - Poor. 12 out of 562 reviews
Rating 2 - Terrible. 2 out of 562 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SARAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Harshad

Stayed 1 night in Mar 2025

10/10 Excellent

Keith W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

What a fantastic hotel. The staff were excellent and the location and facilities were of equal standard. The pool area and the sky bar were a particular highlight. Excellent prices in both the pool bar and sky bar during happy hour was a great bonus. Stayed for 4 nights out of a three week tour and this was the best hotel of our holiday.
Stayed 4 nights in Mar 2025

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

vijesh

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is close to everything & food is good. Besides that its not anything like a 5 star. Run down look in the rooms they need serious renovations.
Stayed 4 nights in Mar 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located right next to the Royal Palace and riverfront, which is an ideal location. The staff were incredibly helpful and attentive, especially those working around the pool bar. The rooms in the hotel were modern and tastefully designed.
Stayed 2 nights in Mar 2025

10/10 Excellent

ANJU

Stayed 4 nights in Mar 2025

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good hotel overall

Very nice hotel, but service is very average, bed is quite average (not a king size for sure), breakfast is average but a very nice cachet et old fashioned style Rooftop is very nice but service is bad and not so friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Location!

Perfect location for seeing the sights in Phnom Penh. Next to the Royal Palace with an exit from the hotel that takes you across the street to the entrance itself! The most lovely roof top bar overlooking the Royal palace grounds. Just amazing. Pool was lovely and a welcome respite after a days sightseeing!
Pool
Stayed 2 nights in Feb 2025

10/10 Excellent

'Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Feb 2025

10/10 Excellent

Madhulika

Travelled with family
In the center of town, walking distance to the Palace
Stayed 2 nights in Feb 2025

10/10 Excellent

Bunheng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. The gym could use a little updating. The food was great and staff were very polite and helpful. The staff was very friendly and assisted in everything we requested. The location was perfectly situated to all the sites in the city. I highly recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel across from (and overlooking) the Royal Palace. Rooms are large, clean and comfortable. Restaurant, bar and spa were exceelent.
Stayed 4 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and a very large suite (508). Wonderful staff that were willing to help at a moments notice. Great salt water pool and well equipped fitness area. Great breakfast. Close to everything you want to see. Would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with good value for the price. The staff was very helpful and spoken English adequately. The rooms were extremely comfortable and the restaurant was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un superbe hôtel situé juste en face du Palais Royal. Le petit déjeuner est top et la piscine est splendide
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karl, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding and world-class! My declaration does not come lightly because over the years, I have traveled to 57 different countries and 39 U.S. states…staying in some of the very best places - I’m “qualified” to say this. So, what makes this hotel special? Aside from its great location along the Tonle Sap river, close proximity to the Royal Palace, and immaculate grounds and facilities, it’s the Staff who make all of the difference. From the baggage porters to the doormen to the Front Desk personnel, to the waiters and waitresses to the chambermaids - they are all excellent! Absolutely First Class people who make you feel welcome and feel that your every wish is their command. This, I believe this is a reflection of their culture, their personal character, and their leadership. A rudderless ship goes nowhere, but this Staff understands its purpose and mission while on-duty, and they all carry out their responsibilities with great enthusiasm and dedication. For example, upon my arrival, Assistant FO Manager Khuon Pisey already knew my name, had me seated with a cool drink, and took care of the entire check-in without my ever having to leave that comfortable seat. I later asked her only once to do something for me and without taking written notes, she completed my request flawlessly. She had given me her fullest attention and then made sure it was all done correctly without my having to double check. This is the kind of service you can expect here. Perfection!
Stayed 6 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel with great location and service

Fabulous hotel, spa, staff, food & location Stayed 3 nights and would have loved to have stayed longer.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have returned to this hotel a few times in PP. It's a great hotel with large rooms and some style. Lovely pool and amazing location.
Stayed 3 nights in Jan 2025