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Poulo Wai Hotel and Apartment

4.0 star property
Hotel with 4 restaurants, a quick walk to Central Market

Photo gallery for Poulo Wai Hotel and Apartment

Rooftop terrace
Rooftop terrace
Front of property
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Central Market
    ‪7 min walk‬
  • Royal Palace
    ‪9 min walk‬
  • Phnom Penh Night Market
    ‪17 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed

Landmark King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Executive Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Executive Twin Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Landmark King Bed with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed

Landmark Twin Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

About the area

Phnom Penh

Poulo Wai Hotel and Apartment puts you in the heart of Phnom Penh, within just a 10-minute stroll of Central Market and Royal Palace. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Airavata Spa can include massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Poulo Wai Restaurant, is open for breakfast, lunch and dinner. White Lounge Restaurant & is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 1464 square feet (136 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service. .Sights within a 20-minute walk of this 4-property class Phnom Penh City Centre hotel include Riverside and Independence Monument.

What's nearby

  • Central Market - 7 min walk - 0.6 km
  • Royal Palace - 9 min walk - 0.8 km
  • Phnom Penh Night Market - 17 min walk - 1.5 km
  • Wat Phnom - 17 min walk - 1.5 km
  • Independence Monument - 17 min walk - 1.5 km

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 28 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

Hotel with 4 restaurants, a quick walk to Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and a safe. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,464 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 18 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 18 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Poulo Wai Hotel and Apartment?

Yep, Poulo Wai Hotel and Apartment has a free self car park. Onsite parking is limited.

Is there a spa on site at Poulo Wai Hotel and Apartment?

Yep, Airavata Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does Poulo Wai Hotel and Apartment have a pool?

Poulo Wai Hotel and Apartment has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes Poulo Wai Hotel and Apartment a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Poulo Wai Hotel and Apartment.

Is Poulo Wai Hotel and Apartment family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as musical instruments in the guestrooms, it's no surprise that Poulo Wai Hotel and Apartment is a hit with families.

Does Poulo Wai Hotel and Apartment serve breakfast?

You bet, our travelers are hooked on the buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Poulo Wai Hotel and Apartment?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Poulo Wai Hotel and Apartment?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Poulo Wai Hotel and Apartment?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Poulo Wai Hotel and Apartment?

No, pets and service animals are not allowed.

Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 164 reviews
Rating 8 - Good. 38 out of 164 reviews
Rating 6 - Okay. 12 out of 164 reviews
Rating 4 - Poor. 3 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anuroop, Orange

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Almost a nice stay.

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very respectful

We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.
Stayed 13 nights in Mar 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel, the sky bar had a great happy hour and a stunning view. Pool area was kind of interesting with alot of birds and no sun. High pitch noise to keep away the birds was not working. Staff was super kind and friendly. Bed was nice and comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

TAY SHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.
Stayed 4 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2025

6/10 Okay

Trene

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel in Good Location

Caught No 3 bus from airport as hotel was only a short walk from Stop 30. Really nice hotel with lovely pool, spa and well equipped fitness area. Was able to check in early after overnight flight and was upgraded to larger room with balcony. Room was very big and so was the bathroom, with separate large shower and bath. Room was serviced each day and it was good to see that they didn't change towels everyday (only on request). Breakfast was really good, fresh fruit, yoghurt, cereals, breads/pastries, salad vegetables, nuts, hot food (could have been kept a little hotter), omelette bar and noodle bar, coffee machines but only Lipton's tea 🙁. Hotel is in a good location, not noisy at night and walking distance to museum, palace, river, central and night markets and a number of temples. Didn't need a tuktuk to get anywhere. Lots of good eating places nearby especially heading towards the river. Beds was large and comfortable with plenty of good pillows and the wifi worked well. They even provided a USB charging bank, so didn't need adaptors. Glad I booked there rather than hotel I am now at on a group tour which is way out near the Olympic Stadium, with lots of motor bike shops and few decent eating places nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Aude

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 1 night in Dec 2024

10/10 Excellent

Aude

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good services and breakfast. Tidy building.
Stayed 3 nights in Dec 2024

6/10 Okay

Moises, EARLWOOD

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh Maria, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leigh Maria, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional. The breakfast was delicious. Staff bent over backwards for guests. The sky bar was perfect. The gym is a little stuffy but adequate. The pool is beautiful. There are small shops across the street where money can be changed, bottled water can be purchased, and snacks can be obtained. It is a good location if you are going to an event at the Medical University. I travel a bit. This is a superb hotel for the price we paid. I can’t rave enough.
Stayed 8 nights in Dec 2024

6/10 Okay

Yuri

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location, younger staff were wonderful. Cleaning lady was nice but forgot certain things. They left dirty dishes in the hall way for days. Breakfast was ok, omelet station guys just kept messing things up 2 days in a row. Their "kitchen" isn't really a kitchen without any cooking materials, just stoves. They couldn't even break my $20. Overall disappointing enough, I moved to a different hotel nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

TAY SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sam, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hit and miss on hot water in room. Bugs in the bathroom sometimes
Stayed 3 nights in Dec 2024