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River Star Hotel

3.0 star property

Photo gallery for River Star Hotel

Terrace/patio
Terrace/patio
Deluxe Double Room, 1 Bedroom
Lobby
Deluxe Triple Room

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
#185, St. 118 Corner Sisowath Quay, Riverside, Phnom Penh
  • Place, Riverside
    ‪1 min walk‬
  • Place, Phnom Penh Night Market
    ‪3 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Phnom Penh

River Star Hotel places you steps from Riverside and within a 15-minute stroll of Royal Palace. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Daun Penh hotel, attractions include Central Market and NagaWorld Casino.

What's nearby

  • Riverside - 1 min walk - 0.1 km
  • Phnom Penh Night Market - 3 min walk - 0.3 km
  • Central Market - 10 min walk - 0.9 km
  • Wat Phnom - 10 min walk - 0.9 km
  • Royal Palace - 10 min walk - 0.9 km

Getting around

  • Phnom Penh Railway Station - 18 min walk
  • Techo Intl. Airport (KTI) - 53 min drive

Restaurants

  • ‪Riverhouse Lounge - ‬1 min walk
  • ‪OSKAR bistro - ‬1 min walk
  • ‪130 Gastropub - ‬2 min walk
  • ‪Romduol Khmer - ‬2 min walk
  • ‪Same Same Bar - ‬2 min walk

About this property

River Star Hotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at River Star Hotel.

  • 30 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bar or lounge
  • Dining venue
River Star Hotel offers 30 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Air-conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard.

Property is also known as

RIVER STAR
River Star Hotel Hotel
River Star Hotel Phnom Penh
River Star Hotel Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at River Star Hotel?

River Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at River Star Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at River Star Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at River Star Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at River Star Hotel?

No, pets are not allowed.

River Star Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 67 reviews
Rating 8 - Good. 21 out of 67 reviews
Rating 6 - Okay. 27 out of 67 reviews
Rating 4 - Poor. 8 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Erich

Liked: Staff & service
Disliked: Property conditions & facilities

Great location but???

Great location but the hotel needs lots of deferred maintenance.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities

Dissapointing

Bed was ok batroom could with a bit of maintenance. I could!'nt switch off all the lights had to unscrew the bulb on one but the other wouldnt turnoff the safe woudn"t close i told them 3 days running and gave up the service not the best. I woudn't stay there again.
Stayed 8 nights in Nov 2019
Verified

8/10 Good

CLD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and room upgrade for nominal fees. Breakfast could improve as it is limited. Strategic location with many pubs nearby.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Staff had no idea. Totally unorganised. Couldn't get the room i booked. Couldn't work out that i paid when i booked online. Rooms on the top floor leaked when it rains and had to move out of them. Very old and desperately needs renovation. Wallpaper peeling off. Windows so dirty you cant see out of them. Had to ask 3 times for a jug to boil water. And the list goes on.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Dominique

Liked: Room comfort
Disliked: Staff & service
Quartier rouge a proximité
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Joil

Liked: Staff & service
Disliked: Cleanliness
Room no 301 the toilet bowl is blocked and report lodge but nothing have been done
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The service is OK, but the room is terrible dirty - filthy condition. Cigaret but was on a bathroom floor, floor is dirty and sleapery. It was a good think we were staying there just for few hours, mainly to use a bathing and keep a luggage in a safe place. I'm sure the bed was full of surprises as well, great thing we haven't use it. Sheets were not fresh just by looking at.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Ben YewChow

Liked: Room comfort

basic & acceptable .

basic & acceptable
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Ben YewChow

Liked: Room comfort

Htl needs a major make-over.

Typically like most Asian hospitality, the staff are helpful, polite & accommodating attitude.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

The room was quite old . Some of facilities were broken . That was OK on the whole .
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

prakash

Liked: Staff & service
Disliked: Property conditions & facilities
It’s a good hotel! Needs a reference. Everything’s is so old
Stayed 7 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff are very kind and family-like. Yesterday there was a little birthday party for the youngest employee
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The property did sit on riverside but you better be ok about the noise. Cleanliness not great but for a one night stay it was ok. Had instant coffee in room which was nice and hot water. To know where you are and how much you pay, it was expected.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

리버사이드

리버사이드 그리고 여해자거리 나름 편리하다.
Stayed 6 nights in Feb 2019
Verified

6/10 Okay

Kazuhiko

Disliked: Cleanliness, property conditions & facilities

値段にしては立地、朝食が良し

安い部屋は窓がなく、それなりに古い感じですが、設備は最低限は揃っています（お湯が出る、冷蔵庫がある、歯ブラシ以外のアメニティはある、など）。 立地はリバーサイドで最高。飲食店、マッサージ、コンビニ（ホテルに併設）、夜遊びのバーなど周辺に何でもありますし、セントラルマーケットやナイトマーケットも徒歩圏内です。 向かいのレストランから運ばれる朝食は初日パッタイ、2日目トーストとオムレツを頂きましたがとても美味しかったです。
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bare bones no frills
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Fredrik

Disliked: Property conditions & facilities, room comfort

Ikke bo her !!

Hotellet har fin beliggenhet med godt førsteinntrykk. Resepsjonen var grei og hadde grei service. Inntrykket forandret seg raskt når man kom på rommet, som var veldig slitt og absolutt trengte en fornyelse. Badet var i en elendig forfatning og trengte vedlikehold. Har benyttet hotellet fra flere år tilbake og ser forfallet. Ikke et hotell å anbefale.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Rubendran

Liked: Staff & service, room comfort

Not too bad

Not too bad
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The shortest stay ever

I stay for 10 mins and i check out ... what do you think?
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Phearum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good accommodation with a smiley face from staff. Feeling good to stay there for a night or more.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The room without window is quite stuffy, fortunately, ariconditioning is quite well:)
Stayed 1 night in Jun 2018
Verified

8/10 Good

Rubendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drainage always blocked

The drain in the toilet has to be fixed, i have stayed numerous times in this hotel, always have the drain blocked... please fix it
Verified

2/10 Terrible

tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not so good

don't buy the breakfast option paid for 2 but could only get 1 its cheaper to buy off of the regular menu I did not want more food which was pretty small portion just second cup coffee and they said no but I paid for 2 they charge 10 usd to have outside guest in the room if you sit down in the terrace you have to order food or drink cnat sit down for 15 minutes to do e mail
Verified

2/10 Terrible

melih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kacın burdan

kesinlikle gitmeyin.personel çok suratsız ve itici hiç yardım etmiyorlar.resimlere kanıp gitmeyin bende kandım gıttım.pısman oldum alakası yok.rezıl halde odanın halı içler acısı.klıma 16000 sık takmışlar odayı soğutmayı bırakın dahada ısıtıyor oda çok büyük.hamamboceklerı,orumcekler,karıncalar ne ararsanız mevcut.natıonal geographıc gırı oda ve otel heranlamıyla.dusunmeyın bile kalmayı
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Nice place to stay.... Only the shower was not in a good stage n make the water too slow. Water heater was very rusty but he a change after a complaint
Stayed 2 nights in Mar 2018