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Best Western North Phoenix Hotel

2.5 star property
Hotel with free parking, near Castles N' Coasters

Photo gallery for Best Western North Phoenix Hotel

Lobby
Exterior
Property amenity
Laptop workspace, blackout curtains, iron/ironing board, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$286
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Castles N' Coasters
    ‪5 min walk‬
  • Place, Rose Mofford Dog Park
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Wet Bar

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Mini-fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

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About the area

Phoenix

At Best Western North Phoenix Hotel, you'll be 1.8 km (1.1 mi) from Castles N' Coasters and 7.1 km (4.4 mi) from Arizona State University-West Campus. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Sights within a 20-minute drive of this North Phoenix hotel include Grand Canyon University and Phoenix Convention Center.

What's nearby

  • Rose Mofford Sports Complex - 3 min walk - 0.3 km
  • Castles N' Coasters - 5 min walk - 0.5 km
  • Rose Mofford Dog Park - 5 min walk - 0.5 km
  • Grand Canyon University - 7 min drive - 8.3 km
  • Phoenix Convention Center - 12 min drive - 18.0 km

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Sky Harbor International Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free parking, near Castles N' Coasters
Best Western North Phoenix Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Best Western North Phoenix Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

Bathrooms include baths or showers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Best Western North Phoenix Hotel.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Is parking available at Best Western North Phoenix Hotel?

Yep, Best Western North Phoenix Hotel has a free self car park.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on 16 Feb 2026 start from NZ$285.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western North Phoenix Hotel have a pool?

Best Western North Phoenix Hotel has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7 AM to 10 PM.

Does Best Western North Phoenix Hotel serve breakfast?

Yep, travelers speak well of the free buffet breakfast here! Available daily between 6 AM and 9 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western North Phoenix Hotel?

No, Best Western North Phoenix Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western North Phoenix Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and nice room
Stayed 1 night in Nov 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was hot and edible
Stayed 1 night in Nov 2025

4/10 Poor

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, & breakfast was good, with lots of options & fresh food. The parking area was well lit & had plenty of spaces for the guests while we were there. It was really quiet in the building which was nice. We didn't get a chance to use the pool unfortunately, but we did get a chance to sit outside near the pool, while eating breakfast & others were swimming while we ate. It looked clean & the area around it was well kept. I would stay definitely stay here again!
Stayed 2 nights in Oct 2025

2/10 Terrible

Cindy

Stayed 1 night in Nov 2025

6/10 Okay

Avory

Travelled with family
Liked: Cleanliness, staff & service
This was good for a quick overnight before the next destination on my trip. The thing I noticed most was even when entering the building, but especially in the room, you could smell the water... it smelled like rotten eggs/sulfur. I could smell this when brushing my teeth and using the bathroom sink. The room was fine and bed was pretty comfy. The best part was how friendly the staff was - they were all super kind and enjoyable to chat with.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Vwry clean and safe
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Room clean and comfortable. Staff friendly and accommodating. AC a little noisy but other than a nice stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
My Grandma was in town due to my Grandpa being airlifted to the hospital in critical condition; all other family lives states away. My Grandma was utterly exhausted and unfamiliar with the area so I booked her hotel. The front desk concierge was unbelievably helpful, he went above and beyond our expectations by ensuring my Grandma's check in was seamless, he helped her get to her room, and then he contacted me to reassure me she made it safely. He was a shining light to our terrible situation. Definitely made us forever patrons of their hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
service was good room was clean breakfast was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick, Leeds

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

The room
Stayed 2 nights in Oct 2025

8/10 Good

Mercedes

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Carman

Need more breakfast options
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and awesome staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is hidden behind an electronics business but overall everyone is nice and friendly very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware! Despite a medical emergency and a valid refund process, we were denied a refund from this property. We booked 2 nights at the Best Western North Phoenix through Expedia as there were incentives offered through our status. Unfortunately, we were not able to stay as I sustained injuries prior to our trip to Phoenix, which left me unable to use my legs. I was advised not to travel, and we therefore initiated the refund process. I spoke with an individual (Michelle), who advised that, so long as the refund process was initiated through Expedia 24 hours before the stay, we would be eligible for a full refund. Since I initiated the process on Wednesday night, and our stay wasn't until Friday, we were still within the refund window. I thanked Michelle and advised her that the refund process was initiated, and she confirmed that she saw my reservation on file. I was then contacted by Expedia support, who indicated that they lodged the refund request with Best Western North Phoenix, but added that the individual they spoke with stated that only an on-duty manager could approve the refund. Furthermore, an on-duty manager was not expected to be at the establishment until Friday. Here we were, over 36 hours before our stay, within the refund window, but unable to receive a 'sign-off' as the manager was not present at the establishment for more than 2 days. Now we've been denied a refund that I planned on using for my medical bills. A BBB complaint has been filed!
Stayed 2 nights in Oct 2025

6/10 Okay

Lina

Business traveller
Disliked: Amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 2 nights in Oct 2025

10/10 Excellent

Valeria

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Derrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but they should at least stock the fridge in the room with drinking water, staff very professional and efficient
Stayed 1 night in Oct 2025