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Best Western North Phoenix Hotel

2.5 star property

Photo gallery for Best Western North Phoenix Hotel

Lobby
Laptop workspace, blackout curtains, iron/ironing board, bed sheets
Exterior
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
The current price is NZ$170
includes taxes & fees
31 May - 1 June

Explore the area

View map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Place, Arizona Canal
    ‪2 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Castles N' Coasters
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed,Non-Smoking,Wet Bar,Microwave and Refrigerator,Wi-Fi

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

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About the area

Phoenix

At Best Western North Phoenix Hotel, you'll be 1.8 km (1.1 mi) from Castles N' Coasters and 7.1 km (4.4 mi) from Arizona State University-West Campus. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Sights within a 20-minute drive of this North Phoenix hotel include Grand Canyon University and Phoenix Convention Center.

What's nearby

  • Arizona Canal - 2 min walk - 0.2 km
  • Rose Mofford Sports Complex - 3 min walk - 0.3 km
  • Rose Mofford Dog Park - 5 min walk - 0.5 km
  • Castles N' Coasters - 15 min walk - 1.3 km
  • Grand Canyon University - 9 min drive - 8.7 km

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Sky Harbor International Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Burger King - ‬2 min drive

About this property

Best Western North Phoenix Hotel

Best Western North Phoenix Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Best Western North Phoenix Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

Bathrooms include baths or showers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Exterior
Courtyard Phoenix North by Marriott
North Phoenix
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Best Western North Phoenix Hotel.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Is parking available at Best Western North Phoenix Hotel?

Yep, Best Western North Phoenix Hotel has a free self car park.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on 31 May 2026 start from NZ$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western North Phoenix Hotel have a pool?

Best Western North Phoenix Hotel has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7 AM to 10 PM.

Does Best Western North Phoenix Hotel serve breakfast?

Yep, travelers speak well of the free buffet breakfast here! Available daily between 6 AM and 9 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western North Phoenix Hotel?

No, Best Western North Phoenix Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western North Phoenix Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1007 reviews
Rating 8 - Good. 242 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

N
Stayed 1 night in Feb 2026

8/10 Good

Illia

Liked: Cleanliness, property conditions & facilities
Rooms were clean and hotel is well maintained.
Stayed 4 nights in Feb 2026

10/10 Excellent

William

Stayed 5 nights in Feb 2026

8/10 Good

Kim A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Extra towels, etc. were readily available from the front desk. Staff was generally friendly and helpful. The breakfast was good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Curtis, Lincoln

Stayed 2 nights in Feb 2026

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , quiet and friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean & functional. Breakfast was middle of the road, but they had everything you need. Mini bottles of shampoo, conditioner & lotion. Functional mini fridge & microwave. I did not try the pool or fitness facilities. They sold snacks & drinks up front.
Stayed 1 night in Feb 2026

8/10 Good

Ping

Stayed 2 nights in Feb 2026

8/10 Good

Thomas

Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Stayed 1 night in Feb 2026

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Room was clean n tidy. Was given a handicap room and the breakfast left a bit to be desired.
Stayed 1 night in Feb 2026

8/10 Good

BRENDA KAY, McKenzie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room
Stayed 3 nights in Jan 2026

10/10 Excellent

jessica

great customer service!! hotel is clean and the rooms also!! breakfast was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick, Leeds

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I always try to stay here. The room is perfect. The breakfast plentiful and there's enough variety.
Stayed 1 night in Jan 2026

10/10 Excellent

Ivan

Stayed 1 night in Jan 2026

8/10 Good

Moses

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and pleasant. The room was clean, and the bathroom was spotless.
Stayed 1 night in Jan 2026

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and staff polite
Stayed 1 night in Jan 2026

10/10 Excellent

Freddie

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable and quiet I enjoy staying there
Stayed 2 nights in Jan 2026

8/10 Good

Yuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent as always!
Stayed 1 night in Jan 2026

10/10 Excellent

Kaneka

Stayed 1 night in Jan 2026

10/10 Excellent

Josee

Liked: Cleanliness, staff & service
The young man that checked us in was very pleasant and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Samantha, Petersfield

Stayed 1 night in Jan 2026

10/10 Excellent

Esteban

Stayed 3 nights in Nov 2025

2/10 Terrible

Etienne

Travelled with family
The staff was extremely aggressive and rude. Despite confirming at check-in that our room was fully paid (as shown on Expedia), they refused to let us leave at checkout, falsely claiming we owed the full amount. They accused us of being thieves and illegally charged our guarantee card. We are disputing this charge. Based on other reviews, this appears to be a common scam. Stay away!
Stayed 1 night in Dec 2025

10/10 Excellent

Freddie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet and relaxing
Stayed 2 nights in Jan 2026