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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Standard Room | Mountain view
Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
The current price is NZ$180
includes taxes & fees
25 May - 26 May

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Phoenix Zoo
    ‪4 min drive‬
  • Arizona State University
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - single
Premium bedding
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - single
Premium bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - single
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom (with Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

At Crowne Plaza Phoenix Airport - PHX by IHG you'll be 4.8 km (3 mi) from Desert Botanical Garden and 4.9 km (3 mi) from Phoenix Zoo. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 15000 square feet (1394 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Camelback East hotel include Arizona State University and Footprint Center.

What's nearby

  • Phoenix Zoo - 4 min drive - 4.6 km
  • Desert Botanical Garden - 5 min drive - 5.3 km
  • Arizona State University - 7 min drive - 7.9 km
  • Phoenix Convention Center - 8 min drive - 8.7 km
  • Chase Field - 8 min drive - 8.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

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  • Hot tub
  • Free airport shuttle
  • Free WiFi
4.2 out of 5, Very good, 1,550 reviews
The price is NZ$201
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

What is the cancellation policy at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on 25 May 2025 start from NZ$180.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, Crowne Plaza Phoenix Airport - PHX by IHG has a secured covered self car park with in/out privileges for USD 12.00 per day.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Crowne Plaza Phoenix Airport - PHX by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG features an outdoor pool, 1 hot tub and 2 restaurants.

What makes Crowne Plaza Phoenix Airport - PHX by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Phoenix Airport - PHX by IHG.

Does Crowne Plaza Phoenix Airport - PHX by IHG serve breakfast?

Yeah, full breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 796 out of 1444 reviews
Rating 8 - Good. 288 out of 1444 reviews
Rating 6 - Okay. 190 out of 1444 reviews
Rating 4 - Poor. 97 out of 1444 reviews
Rating 2 - Terrible. 73 out of 1444 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't bother booking here. Wallpaper was peeling off the walls and staff were mediocre. Subpar conditions don't constitute how much you pay to stay here. Also, there is no free parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can consistently count on the Crown Plaza for parking, a nice room with everything working and so easy for jumping on the rail.
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Terry

Stayed 1 night in Feb 2025

10/10 Excellent

Carlton, Chino Hills

Liked: Cleanliness, staff & service
Overall had a decent experience however the property could use some upgrades/refurbishing
Stayed 3 nights in Jan 2025

6/10 Okay

Stefeni

Stayed 1 night in Jan 2025

8/10 Good

Stacey, Anaheim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property
Stayed 1 night in Jan 2025

10/10 Excellent

joseph

Stayed 1 night in Jan 2025

4/10 Poor

Katy

Disliked: Property conditions & facilities
The tub didn’t drain and the bedding was stained.
Stayed 1 night in Jan 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, room comfort
It was clean however it could use an update! The beds were comfy. The room was a normal size. The bathroom was nothing special. Older metal tub and the shower curtain did not cover the whole tub. Not favorite place.
Stayed 1 night in Jan 2025

6/10 Okay

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catfished

Catfished... the photos do not align with the actual hotel. Food choices terrible. Food quality terrible. Bar tender was in a rush to close. Not returning.
Stayed 1 night in Jan 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chaiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The museum across the street excellent, worth the visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Edward G

Disliked: Cleanliness, staff & service, property conditions & facilities
When I booked parking was included then they charged $12 fee to park. They don’t accept cash for dining, terrible way to run a business
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay when flying out of sky harbor phoenix! Awesome breakfast voucher offer and wonderful lounge restaurant for evening dining and free airport shuttle every 1/2 hour 24/7 😀
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place highly recommended
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service

DO NOT RECOMMEND! Very disrespectful, unprofession

I do NOT recommend this hotel! I booked 2 rooms on Hotels.com. When we checked in they could only find one. I had to access my tablet to prove the second room he asked to take my iPad to the back. What?? This took me off guard. I reluctantly said okay. Didn’t think I had a choice as he was still saying we only had one room. He came back with my tablet and had verified the second room. I enquired as to why he would need to take my iPad. In a very rude and sarcastic tone he said I asked your permission. I said I don’t understand why and what other choice did you give me? His attitude only got worse! He made it clear 3rd party bookings are substandard! Then I was surprised to discover a parking fee. I somehow missed this when reserving the room. We were only sleeping 8 hrs then moving to the airport parking. We told them no parking we will just go to the airport parking early. At this point the night manager noticed I was upset. She asked me what happened. I explained the problem as the rude kid defended his actions and continued to have an attitude. She then said she would comp our parking. At checkout, the parking was not removed. The man at check out removed it. We left. Our aunt staying in the other room, checked out later and was told the charges were all put on her room as our credit card was declined! What?? Total lie! They all went through our card just fine and if not was that the way to handle it? So disappointed and will never stay here again!
Stayed 1 night in Dec 2024

8/10 Good

jeremy

Stayed 1 night in Dec 2024

6/10 Okay

Tony

Liked: Staff & service
na
Stayed 4 nights in Jan 2025

6/10 Okay

Jordan

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good option when staying near the Phoenix airport. The offer free shuttle to the airport every 30 mins 24 / 7. The beds were comfy.
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location across the street from the sky tram and light rail
Stayed 1 night in Jan 2025

10/10 Excellent

Carole

Stayed 1 night in Dec 2024