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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Bar (on property)
Exterior
Point of interest
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$275
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(101 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free Wi-Fi
4.4 out of 5, Excellent, 1,604 reviews
The price is NZ$258
includes taxes & fees
26 Apr - 27 Apr
Aloft Phoenix Airport

About the area

Phoenix

At Crowne Plaza Phoenix Airport - PHX by IHG you'll be 4.8 km (3 mi) from Desert Botanical Garden and 4.9 km (3 mi) from Phoenix Zoo. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 15000 square feet (1394 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Camelback East hotel include Arizona State University and Mortgage Matchup Center.

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.6 km
  • El Zaribah Shriners Auditorium - 15 min walk - 1.3 km
  • Salt River - 2 min drive - 1.9 km
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.9 km
  • Papago Park - 2 min drive - 2.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Starbucks - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Burger King - ‬6 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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Surestay by Best Western Phoenix Airport near Downtown
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, 1,914 reviews
The price is NZ$240
includes taxes & fees
30 Mar - 31 Mar
Surestay by Best Western Phoenix Airport near Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

What is the cancellation policy at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on 26 Apr 2026 start from NZ$275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, Crowne Plaza Phoenix Airport - PHX by IHG has a secured covered self car park with in/out privileges for USD 12.00 per day. A self car park is also available, for a fee.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Crowne Plaza Phoenix Airport - PHX by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG features an outdoor pool, 1 hot tub and 2 restaurants.

What makes Crowne Plaza Phoenix Airport - PHX by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Phoenix Airport - PHX by IHG.

Does Crowne Plaza Phoenix Airport - PHX by IHG serve breakfast?

Yeah, full breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Phoenix Airport - PHX by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1056 out of 1924 reviews
Rating 8 - Good. 390 out of 1924 reviews
Rating 6 - Okay. 258 out of 1924 reviews
Rating 4 - Poor. 119 out of 1924 reviews
Rating 2 - Terrible. 101 out of 1924 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities
Good to go.
Stayed 1 night in Dec 2025

8/10 Good

Natalie, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great - friendly and helpful. Room was average but liked the bed & pillows were comfortable & bathroom was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Britanya

Stayed 1 night in Dec 2025

8/10 Good

Santos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant food was horrible.
Stayed 1 night in Dec 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very basic and there was only 1 option. Coffee was basic and not hot. Service was slow.
Stayed 2 nights in Dec 2025

8/10 Good

JOHN

Stayed 3 nights in Dec 2025

6/10 Okay

John

Stayed 1 night in Dec 2025

10/10 Excellent

Ruth Gay

Stayed 1 night in Dec 2025

10/10 Excellent

Marc

All was well
Stayed 1 night in Dec 2025

2/10 Terrible

Alima

Stayed 3 nights in Dec 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and specious
Stayed 1 night in Dec 2025

6/10 Okay

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with the exception that now you have to pay for parking since I last visited last year.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 4 nights in Dec 2025

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food in the restaurant in the evening was limited and poor. Breakfast was very good and the waitress was attentive.
Stayed 1 night in Dec 2025

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. The order was wrong.
Stayed 2 nights in Dec 2025

4/10 Poor

Derry

The tv did not work, the smoke alarm starting beeping at 2:00 am and wouldn’t stop, and the room and bathroom appeared outdated. Staff were good but there seemed to be a shortage compared to the size of the hotel. Pictures do not match actual look on hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Qike

Stayed 1 night in Dec 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
It was ok
Stayed 3 nights in Dec 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and it was good
Stayed 1 night in Dec 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities
Clean room , comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always quiet here. Love how it’s about as close as you can get to the airport safely- especially with young kids having to travel early
Stayed 1 night in Dec 2025

6/10 Okay

Vance

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

8/10 Good

Luis M

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
The room was clean. The facility was nice. However, the breakfast staff were horrible and the breakfast food was terrible.
Stayed 1 night in Dec 2025