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Downtown Phoenix Hotel

Property class: 2.5

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Lobby
Exterior
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$153
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Phoenix

Downtown Phoenix Hotel places you in the centre of Phoenix, steps from The Van Buren and within a short 5-minute stroll of Arizona Financial Theatre. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include laundry facilities, express check-out and luggage storage. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Downtown Phoenix hotel include Arizona State University - Downtown Phoenix and Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Arizona State University - Downtown Phoenix - 8 min walk - 0.8 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • Mortgage Matchup Center - 12 min walk - 1.0 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cornish Pasty Co - ‬8 min walk

About this property

Downtown Phoenix Hotel

As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front desk safe. Self parking is free.

This Phoenix hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 2 levels
  • Built in 1962
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • No smoking on site
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Hotel San Carlos - Downtown Convention Center
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 1,012 reviews
The price is NZ$162
includes taxes & fees
30 Apr - 1 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Frequently asked questions

Is parking available at Downtown Phoenix Hotel?

Yep, Downtown Phoenix Hotel has a free self car park.

How much does it cost to stay at Downtown Phoenix Hotel?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Downtown Phoenix Hotel on 30 Apr 2026 start from NZ$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Downtown Phoenix Hotel?

No, Downtown Phoenix Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Downtown Phoenix Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Downtown Phoenix Hotel?

No, pets are not allowed.

Is there a golf course on site at Downtown Phoenix Hotel?

There is a golf course next to Downtown Phoenix Hotel.

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1013 reviews
Rating 8 - Good. 283 out of 1013 reviews
Rating 6 - Okay. 152 out of 1013 reviews
Rating 4 - Poor. 70 out of 1013 reviews
Rating 2 - Terrible. 89 out of 1013 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This was a great value. Our 9 pm flight was cancelled and we were rebooked for the following morning. We just needed a place to sleep near the airport. The gentleman at the desk was very pleasant. The basic room had what we needed. It was clean and quiet and the bed was comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

German

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and full of roaches
Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Stayed 3 nights in Jan 2026

10/10 Excellent

Derdrick

Stayed 3 nights in Jan 2026

6/10 Okay

Darrin

Business traveller
Disliked: Amenities
Room was ok. Bathrooms were certainly not the best, but survivable. Location is rough. I hear a lot of chaos outside of my room each night and had a healthy concern. I wouldn't stay here with little kids due to the surroundings. A good amount of recreational drug users around the way. No judgement if your into that...just not what I'm trying to deal with.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie, ROSELLE

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

The room was Great Very clean and the staff was kind. Thank you 🙏♥️
Stayed 1 night in Jan 2026

2/10 Terrible

nicholas

Disliked: Cleanliness, staff & service, amenities
Room was disgusting. Bathroom door was broken counters sticky and pillows were discolored. Told the office staff that im not staying in that room. Was told im sorry i cant offer a refund . And we werent sent on our way.
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

marissa

Stayed 1 night in Jan 2026

10/10 Excellent

charlyna kwi

Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Cleanliness
I stayed at the Downtown Phoenix Hotel. Jan 18-22. I would agree with other reviews, book a double bed if you can. The Single Queen is very small, not much room at all. If traveling solo like me, it's doable. It was clean on arrival, but had to remind front desk about housekeeping as they missed me a few times. Sandi ? The front desk person was very pleasant and helpful. Also the area has a homeless population, and seems sketchy, but I had no problems, just be aware and cautious like anywhere. Maybe budget a bit higher and try elsewhere if possible.
Stayed 4 nights in Jan 2026

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, amenities
The pics are a fairy tale compared to real life. Musty mildew smell, growth in the shower, lumpy bed, peeling wall paper….the place is disgusting. Also, this is NOT a “hotel”….this is a motel at best, motel 6 would be a HUGE upgrade. Stay elsewhere.
Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Jan 2026

4/10 Poor

Crystal

Disliked: Amenities, property conditions & facilities
I’m not sure how this hotel had such a high rating. I was extremely disappointed. I stayed last weekend for 3 nights to attend a youth sports event. The bonuses: location to the convention center was walkable and the room was clean. The negatives: the area around the hotel is extremely loud at night with street racing and music from near by venues, the room smelled like mold, our heating/air did not work the first night and the room was was damp and cold (both my daughter and got sick and are still recovering), the second day the cleaning lady left my door wide open for anyone to walk into and the owner didn’t think it was that big of a deal, once the air/heater was working the room never warmed up at night and stayed at a lukewarm temp and had to request extra blankets. The hotel was not worth the money I paid for it and I will definitely not be staying at the location again.
Stayed 3 nights in Jan 2026

2/10 Terrible

Delina

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare! I was unsafe as a female traveling alone. The hotel was in a terrible part of town. The pictures on the site were misrepresenting the property in many ways. I took photos and can share if needed. There were homeless people out my door and circling my rental in broad daylight. I tried to cancel my room and move to a safer location immediately upon arrival. The owner was rude and refused to acknowledge an issue or refund my stay. The closet was a piece of plyboard on a metal shelf. I have stayed in better places in a 3rd world country. I was mortified when the uber driver went to drop me off afraid to get out of the car. The lobby was the size of a restroom and locked at all times. Please do not stay here. You are not safe!
Stayed 5 nights in Jan 2026

6/10 Okay

Steve

Stayed 3 nights in Jan 2026

4/10 Poor

Elena

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty and smelled like someone just smoked in my room
Stayed 1 night in Jan 2026

2/10 Terrible

kathy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lipstick on a pig. The sheets didn't fit the creaky bed. The sheets were thin and crackled like paper. The towels didn't match - some new - some old. the "closet" looked like something made in 7th grade shop class. The bathroom window? no idea what was going on with that. Horrible neighborhood. Still - it looked clean and there were clearly upgrades done, which made it look nice, but not feel nice.
sheets didn't fit the bed. this is exactly how it looked when i pulled down the blanket.
mismatched towels
blaring/ blinding lights with no shades
Stayed 1 night in Jan 2026

2/10 Terrible

Kaylee

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Photos were deceiving and felt unsafe I packed up and left to go somewhere I would be safe and secure and was unable to get my money back even after purchasing insurance on the hotel. Don’t recommend.
Stayed 4 nights in Jan 2026

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Room had been "cleaned" but it was not clean. Very run-down condition. The place to hang clothes was a rusty old rack made from iron pipe and plywood. The sheets had been changed but the mattress pad under the sheet was dirty and looked as if it hadn't ever been changed. Also, one of the pillow cases looked like it had not been changed. I asked for a refund through Hotels.com, but the owner refused.
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was friendly, the property is not a hotel, it is a MOTEL. The photos do not look anything like the property. We reserved three rooms -- all three were not clean and one had a broken window. The neighborhood is not ideal and there is a pervasive odor just about everywhere -- inside and out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy

Stayed 1 night in Jan 2026

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good. The bed was soft and it felt new. It's definitely a motel not a hotel but that's ok. It was loud there but
Stayed 2 nights in Jan 2026