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Embassy Suites by Hilton Phoenix Biltmore

3.5 star property
Hotel with free breakfast, steps from Biltmore Fashion Park

Photo gallery for Embassy Suites by Hilton Phoenix Biltmore

Lobby
Exterior
Lobby sitting area
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$419
includes taxes & fees
18 Jan - 19 Jan

Explore the area

View map
2630 E Camelback Rd, Phoenix, AZ, 85016
  • Place, Biltmore Fashion Park
    ‪2 min walk‬
  • Place, Arizona Biltmore Country Club
    ‪3 min walk‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for King Bed, Non-smoking

1 bedroom, premium bedding, down duvets, in-room safe

King Bed, Non-smoking

8.6 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Pool View, Balcony, Non-smoking

1 bedroom, premium bedding, down duvets, in-room safe

King Bed, Pool View, Balcony, Non-smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Accessible, Non-smoking

1 bedroom, premium bedding, down duvets, in-room safe

King Bed, Accessible, Non-smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed, Premium Room, Non-smoking

1 bedroom, premium bedding, down duvets, in-room safe

King Bed, Premium Room, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Room, 2 Bedrooms, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Pool View

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, Pool View

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Balcony, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Down duvet
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed, Pool View, Non-smoking

1 bedroom, premium bedding, down duvets, in-room safe

King Bed, Pool View, Non-smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

2 ROOM SUITE - 1 KING BED - POOLVIEW

  • Sleeps 4

2 Room Suite With 1 King Bed And Balcony Or Patio Seating

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 ROOM SUITE-PURE WELLNESS-1 KING BED

  • Sleeps 4

2 ROOM SUITE-PURE WELLNESS-2 DOUBLE BEDS

  • Sleeps 6

1 KING 1 BEDROOM SUITE MOBILITY ACCESS W/ TUB

  • Sleeps 4

2 ROOM PREMIUM SUITE-2 DOUBLE BEDS

  • Sleeps 6

2 ROOM PREMIUM SUITE - 1 KING BED

  • Sleeps 4

Mobility Accessible 2 Queen 2 Room Suite with Tub

  • Sleeps 6

2 Queen Beds 2 Room Suite with Pool View

  • Sleeps 6

2 Queen Beds 2 Room Suite with Balcony and Poolview

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Premium Ste Mobility/Hearing Access Tub

  • Sleeps 3

View all photos for King Suite With Roll-in Shower-Mobility/Hearing Accessible

1 bedroom, premium bedding, down duvets, in-room safe

King Suite With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 3

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Lobby

Embassy Suites by Hilton Phoenix Scottsdale

North Phoenix
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$306
includes taxes & fees
18 Jan - 19 Jan
Embassy Suites by Hilton Phoenix Scottsdale

About the area

Phoenix

Embassy Suites by Hilton Phoenix Biltmore places you steps from Biltmore Fashion Park and within a 15-minute stroll of Arizona Biltmore Resort - Links Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, TASTE of the Biltmore, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 3696 square feet (343 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free wired Internet in public areas, a gym and a free manager's reception. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Camelback East hotel include Camelback Mountain and Scottsdale Fashion Square.

What's nearby

  • Biltmore Fashion Park - 2 min walk - 0.2 km
  • Arizona Biltmore Country Club - 3 min walk - 0.3 km
  • Arizona Biltmore Resort - Links Course - 12 min walk - 1.0 km
  • Wrigley Mansion - 19 min walk - 1.6 km
  • Arizona Biltmore Resort - Adobe Course - 19 min walk - 1.6 km

Getting around

  • Campbell - Central Ave Station - 7 min drive
  • Sky Harbor International Airport (PHX) - 19 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Hillstone Restaurant - ‬2 min walk
  • ‪True Food Kitchen - ‬4 min walk
  • ‪Blanco Tacos + Tequila - ‬5 min walk
  • ‪Breakfast Club - ‬2 min walk

About this property

Embassy Suites by Hilton Phoenix Biltmore

Hotel with free breakfast, steps from Biltmore Fashion Park
Embassy Suites by Hilton Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Wired Internet is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3696 square feet (343 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Phoenix Biltmore. Parking is available for a fee.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3696 sq ft of conference space
  • 343 sq. m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Phoenix Biltmore offers 232 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Lobby
Hampton Inn Phoenix-Biltmore
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$327
includes taxes & fees
24 Jan - 25 Jan
Hampton Inn Phoenix-Biltmore

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day); free wired internet

Parking and transport

  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • TASTE of the Biltmore

Things to do

  • 36-hole adjacent golf course
  • Designer stores
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,696 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1985
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
Embassy Suites Biltmore
Embassy Suites Biltmore Hotel
Embassy Suites Biltmore Hotel Phoenix
Embassy Suites Biltmore Phoenix
Embassy Suites Phoenix Biltmore
Phoenix Biltmore Embassy Suites
Phoenix Embassy Suites
Phoenix Embassy Suites Biltmore
Embassy Suites Phoenix Biltmore Hotel
Embassy Suites Phoenix
Embassy Suites Phoenix Biltmore
Embassy Suites by Hilton Phoenix Biltmore Hotel
Embassy Suites by Hilton Phoenix Biltmore Phoenix
Embassy Suites by Hilton Phoenix Biltmore Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Phoenix Biltmore?

Embassy Suites by Hilton Phoenix Biltmore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Biltmore?

As of 11 Jan 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Biltmore on 18 Jan 2026 start from NZ$418.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Phoenix Biltmore?

Yep, Embassy Suites by Hilton Phoenix Biltmore has a self car park for USD 15.00 per night. A self car park is also available, for a fee.

Does Embassy Suites by Hilton Phoenix Biltmore have a pool?

Embassy Suites by Hilton Phoenix Biltmore has an outdoor pool.

What makes Embassy Suites by Hilton Phoenix Biltmore a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Phoenix Biltmore.

Does Embassy Suites by Hilton Phoenix Biltmore serve breakfast?

Yep, travelers adore the free buffet breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Phoenix Biltmore?

No, Embassy Suites by Hilton Phoenix Biltmore does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Phoenix Biltmore?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Phoenix Biltmore?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Embassy Suites by Hilton Phoenix Biltmore?

There is a golf course next to Embassy Suites by Hilton Phoenix Biltmore.

Embassy Suites by Hilton Phoenix Biltmore Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1006 reviews
Rating 8 - Good. 220 out of 1006 reviews
Rating 6 - Okay. 142 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 80 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Stayed 1 night in Sep 2025

10/10 Excellent

April

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

STEPHANIE

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It as great
Stayed 1 night in Sep 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience.

I ended up staying in 3 rooms. Each room had major plumbing issues. First one - each faucet flooded onto the floor, fire sprinkler broken and dripped all night on car keys, bedroom faucet dripped all night. Second room - terrible odor, bathroom faucet was detached and non functional, carpet was soaked from a leak and drenched socks when stepped on. Third room- fruit loops sprinkled throughout pull out couch bed, faucets in bathroom detached from wall. Every tub had cracked base. Hotel needs serious plumbing work to be usable.
Stayed 3 nights in Sep 2025

4/10 Poor

Arthur

Liked: Cleanliness, staff & service
The water in the shower leaked and could not turn off and the music was playing all night outside the room and couldn’t sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. I really like this place. I grew up in Reno, and it reminds me of the best parts of desert kitsch. Staff is great, breakfast is so much better than other "Breakfast Included" places (tip the staff). The Kamby is across the street, and closer to my office, but this is my place.
Stayed 1 night in Sep 2025

10/10 Excellent

Fransisco

Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

6/10 Okay

Terry

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Discusting bathtub.

The bathtub was unusable. Rather than refurbishlng it, they poured paint in it and it was cracking. I was there for 3 hot days and couldn't take a shower. Not worth paying for the room.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mallory

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacinda, Jurupa Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Easy check-in. The rooms are big with comfortable beds. The happy hour is very lovely with great snacks. The breakfast is fantastic. The area is safe
Stayed 1 night in Aug 2025

10/10 Excellent

Cory

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nightlights

There are nightlights in every room/corner. There is no way to shut them off. It made it very difficult to fall asleep and stay asleep as the rooms were very lit up. If nightlights are placed in the rooms, the option to unplug or shut them off is a must. Traveling already makes it hard to sleep, to add an orb of light illuminating the rooms adds to that difficulty.
Stayed 2 nights in Aug 2025

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Maple Grove

Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities
Excellent staff and gorgeous rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant. Nice breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

Rebeckah

Stayed 2 nights in Aug 2025

2/10 Terrible

Rebeckah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
1st room bathroom faucet was laying on its side, 2nd room air conditioner was making a loud sound, 3rd room air conditioner not working. 77 degrees in the room all night. When asked at 7:00am they said the storm had caused the chillers to not work and they are working on it and all booked up. When returning to room at 9:30pm it is 76 degrees. No discount or accommodation. Very disappointed.
Stayed 1 night in Aug 2025

2/10 Terrible

Ellen

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Crystal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a convention at the Biltmore. This was a close option and much better price. I love the suites, separate room, fridge, microwave, mini bar and patio. Very relaxing and it includes an amazing breakfast!
Stayed 3 nights in Aug 2025