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Holiday Inn Club Vacations Scottsdale Resort by IHG

4.0 star property
Family-friendly hotel with 4 outdoor pools and water park

Photo gallery for Holiday Inn Club Vacations Scottsdale Resort by IHG

4 outdoor pools, pool umbrellas, pool loungers
Lunch and dinner served, Mexican cuisine
Signature Room, 2 Bedrooms, Non Smoking
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
The current price is NZ$487
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
7677 E Princess Blvd, Scottsdale, AZ, 85255
  • Place, Tournament Players Club of Scottsdale
    ‪14 min walk‬
  • Place, Scottsdale Quarter
    ‪4 min drive‬
  • Place, Westworld of Scottsdale
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 Bedroom, Non Smoking

Signature Room, 1 Bedroom, Non Smoking

Signature Room, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 79 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Room, 2 Bedrooms, Non Smoking

Signature Room, 2 Bedrooms, Non Smoking

Signature Room, 2 Bedrooms, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Bedrooms, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Bedrooms, Non Smoking

9.4 out of 10
Exceptional
(92 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Bedrooms, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 103 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 3 Bedrooms, Non Smoking

Room, 3 Bedrooms, Non Smoking

Room, 3 Bedrooms, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 127 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

View all photos for Signature Room, 3 Bedrooms, Non Smoking

Signature Room, 3 Bedrooms, Non Smoking

Signature Room, 3 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 127 sq m
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 10
  • 3 King Beds and 2 Double Beds

View all photos for Standard Room, 2 Bedrooms

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Bedrooms

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 1 King Bed OR 1 Double Bed

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About the area

Scottsdale

A family-friendly stay in Scottsdale awaits you at Holiday Inn Club Vacations Scottsdale Resort by IHG. You'll be 1.8 km (1.1 mi) from Tournament Players Club of Scottsdale and 3.7 km (2.3 mi) from Scottsdale Quarter. Highlights at this hotel include 4 outdoor swimming pools, a water park and a restaurant. .The family restaurant, ArteZania, serves Mexican cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub, kids' swimming pool, waterslide and pool loungers. Additionally, you'll find a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. .Sights within a 10-minute drive of this 4-property class Scottsdale hotel include Westworld of Scottsdale and McDowell Sonoran Preserve.

What's nearby

  • Tournament Players Club of Scottsdale - 14 min walk - 1.2 km
  • Kierland Commons - 4 min drive - 3.8 km
  • Scottsdale Quarter - 4 min drive - 3.8 km
  • Westworld of Scottsdale - 4 min drive - 4.9 km
  • Mayo Clinic Hospital - 5 min drive - 4.2 km

Getting around

  • Sky Harbor International Airport (PHX) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Persian Room - ‬2 min drive
  • ‪Toro - ‬3 min drive
  • ‪Someburros - ‬4 min drive

About this property

Holiday Inn Club Vacations Scottsdale Resort by IHG

Family-friendly hotel with 4 outdoor pools and water park
Holiday Inn Club Vacations Scottsdale Resort by IHG offers its guests a water park, 4 outdoor swimming pools, a waterslide, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

There's an onsite business centre. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Holiday Inn Club Vacations Scottsdale Resort by IHG.

This 4-star Scottsdale hotel is smoke free.

  • 213 guestrooms or units
  • 3 levels
  • 14 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Club Vacations Scottsdale Resort by IHG offers 213 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation has separate sitting areas and is furnished with double sofa beds. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

30-inch flat-screen televisions come with cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 8 to 16 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ArteZania
  • Marketplace

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Shopping
  • Splash pad
  • Water park
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Splash pad
  • Water park
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 buildings
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.05 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access
  • Pool access
  • Self-parking
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 16 for adults and USD 4 to 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xona Hotel Scottsdale
Xona Resort Scottsdale
Zona Hotel And Suites Scottsdale
Holiday Inn Club Vacations Scottsdale Resort
Holiday Inn Club Vacations Scottsdale
Xona Resort Scottsdale
Xona Hotel Scottsdale
Zona Hotel Suites Scottsdale
Vacations Scottsdale By Ihg
Holiday Inn Club Vacations Scottsdale Resort
Holiday Inn Club Vacations Scottsdale Resort by IHG Hotel
Holiday Inn Club Vacations Scottsdale Resort an IHG Hotel
Holiday Inn Club Vacations Scottsdale Resort by IHG Scottsdale

Frequently asked questions

What is the cancellation policy at Holiday Inn Club Vacations Scottsdale Resort by IHG?

Holiday Inn Club Vacations Scottsdale Resort by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Club Vacations Scottsdale Resort by IHG?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Club Vacations Scottsdale Resort by IHG on 30 Nov 2025 start from NZ$428.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Club Vacations Scottsdale Resort by IHG have a pool?

Yep, and guests love it! Holiday Inn Club Vacations Scottsdale Resort by IHG has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Holiday Inn Club Vacations Scottsdale Resort by IHG have a waterslide?

Yep, this property has a waterslide!

What makes Holiday Inn Club Vacations Scottsdale Resort by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Club Vacations Scottsdale Resort by IHG.

Is Holiday Inn Club Vacations Scottsdale Resort by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Club Vacations Scottsdale Resort by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Club Vacations Scottsdale Resort by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Club Vacations Scottsdale Resort by IHG serve breakfast?

Sure does, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn Club Vacations Scottsdale Resort by IHG?

No, Holiday Inn Club Vacations Scottsdale Resort by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Club Vacations Scottsdale Resort by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Club Vacations Scottsdale Resort by IHG?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Holiday Inn Club Vacations Scottsdale Resort by IHG?

No, only service animals are allowed.

Holiday Inn Club Vacations Scottsdale Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Donald, Shelton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room accommodations were very clean, amenable, and very adequate for a short or long stay! The only thing missing would be wheelchair/handicap access. All rooms (including floor level) require traversing 7 steps/stairs.
Stayed 3 nights in Aug 2025

8/10 Good

Shannon, Shelton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful!!! We were passing through and were so pleasantly surprised, we will definitely be coming back. The staff was amazing. The room was gorgeous!!! We opted to stay another night, they got us into our room at 10am versus having to wait for 4pm - the normal checkout time. The manager came up to my kids and gave them popsicles. The pools are clean and there are so many. Game room with crafts, arcade, kid pool.. This place is it! Love it.
Stayed 1 night in Aug 2025

10/10 Excellent

chulsun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice swimming pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, fun and clean. Lots of pools. Great family get away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ceara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort was phenomenal
Stayed 2 nights in Aug 2025

10/10 Excellent

Dijana

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the family and management was amazing! My family would come back in the future and stay longer!
Stayed 1 night in Aug 2025

8/10 Good

douglas

Stayed 6 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Stayed 2 nights in Aug 2025

6/10 Okay

April

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and location can’t be beat! Not the hotels control exactly but also no systems in place to prevent the rough housing on the slide after it closed at 8 pm. Never saw security do rounds there and witnessed kids climbing to top of slide multiple nights.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to do a last minute staycation before school started and it did not disappoint. I’ve never regretted not booking enough days until now. 100% will be there again next summer. The pool and activity center were awesome for the kids. The location was perfect for quick access to grocery stores and amazing restaurants. Most importantly, the room was clean with very little carpeting! Always a plus!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodii, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our room!! The sad part was that my son was 1.5inchs too small to ride the water slide and that was the main reason we picked that hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jillian M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our villa, it was spacious and in a great location near the pool. We will definitely plan to stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 5 nights in Jul 2025

10/10 Excellent

Pon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Love this place, every year I bring my son and his friends to visit. Very accommodating, staff is friendly too!
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Vanessa

Travelled with family
Liked: Property conditions & facilities, room comfort

Overall disappointing

As soon as you step on property they try and get you signed up for a time share. We did the presentation for $150 resort credit and 7 day vacation. They sold us on a Disneyland vacation only to find out after the presentation they only have a resort with Disney World. We used the resort credit on the onsite restaurant-it was so disappointing. Thankfully it was free, but the pizza, flautas, and service was all subpar. They gave us the wrong room, and when I called to fix it they gave me an attitude and said “we gave you what was available” and didn’t attempt to fix the situation. The walls are so thing, we could hear the people walking over us and the room next to us blasting music until 1am. I called the front desk at 11:30 for a noise complaint and security never came. They had rude and drunk guests yelling on property, and no type of supervision for children climbing on unattended water slides. We usually don’t have bad experiences and don’t complain but everything stacked together made it a bad experience. We would have been fine if one or two things happened, but all of it together was too much.
Stayed 3 nights in Jul 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got the 2 bedroom suite, it was perfect for our family. During our stay there was renovations but it didn't get in our way. The kids had a great time in the activity center and the sldes! Wish the restaurant food was better, but plenty of food near by. Overall would recommend this location to relax with kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025