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Holiday Inn Phoenix - Chandler by IHG

3.0 star property

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

A spacious lobby with a staircase, a reception desk, and a dining area.
Breakfast served
Terrace/patio
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$165
includes taxes & fees
31 May - 1 June

Explore the area

View map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪15 min walk‬
  • Place, Chandler Fashion Center
    ‪11 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Chandler

At Holiday Inn Phoenix - Chandler by IHG, you'll be 8.5 km (5.3 mi) from Chandler Fashion Center and 8.9 km (5.6 mi) from Chandler Center for the Arts. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, The Spoke Cafe, is open for breakfast. Enjoy the gym and Hot tub. 2500 square feet (232 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Ocotillo hotel include Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Zelma Basha Salmeri Gallery - 15 min walk - 1.3 km
  • Chandler Fashion Center - 11 min drive - 9.4 km
  • Wild Horse Pass Motorsports Park - 16 min drive - 15.4 km
  • Arizona State University - 24 min drive - 25.9 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Sky Harbor International Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Intel - OC8 Cafe - ‬6 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Exterior
Casa Blanca Inn and Suites
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 341 reviews
The price is NZ$124
includes taxes & fees
5 June - 6 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 16 April 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Business centre

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler

Holiday Inn Hotel Chandler

Frequently asked questions

What is the cancellation policy at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on 31 May 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Phoenix - Chandler by IHG?

Yep, Holiday Inn Phoenix - Chandler by IHG has a self car park for USD 12 per day. A self car park is also available, for a fee.

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Holiday Inn Phoenix - Chandler by IHG has an outdoor pool.

Is Holiday Inn Phoenix - Chandler by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Phoenix - Chandler by IHG is a hit with families.

Does Holiday Inn Phoenix - Chandler by IHG serve breakfast?

Yep, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Phoenix - Chandler by IHG?

No, Holiday Inn Phoenix - Chandler by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Phoenix - Chandler by IHG?

Yep, you can grab a meal at Holiday Inn Phoenix - Chandler by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Phoenix - Chandler by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Holiday Inn Phoenix - Chandler by IHG?

There isn't one on site, but Ocotillo Golf Resort is a short 12-minute walk away.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Angelica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great! The pool heater element was broken so we didn’t use the pool. The hot still worked and that was nice. There is a parking fee of $12 a night i don’t remember reading anything about. For people on a budget that could affect things. The weekday breakfast hostess went above and beyond, making the dining room feel like a real restaurant, compared to the weekend host, who was just there and polite. The blow dryer sparked when we used used, staff replaced it right away One night we use the pull out sofa in our room for family that stayed late visiting us, there was a large stain on the mattress. For the night they gave us put extra bedding over it, in the morning 4 staff came and replaced it. I did break down and use the washer and dryer. It was $5 total, to wash and dry 1 load. Our room was tended to every day, bedding and towels and trash service.
Stayed 7 nights in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service
Staff was very friendly, great amenities!
Stayed 4 nights in Jan 2026

6/10 Okay

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, kind staff, close parking. Good food.
Stayed 1 night in Jan 2026

4/10 Poor

Walter

Travelled with family
Disliked: Amenities
This hotel is a bit of a bait and switch. While the outside looks renovated, the rooms leave a lot to be desired. We stayed on the 4th floor for the last 4 nights. Two of the day/nights there was the smell of a sewer or some kind of stink that permeated the whole floor. They actually had to put out some industrial fans to move the air on the floor. The hot tub was out of service 2 of the 4 nights we were there. The front desk staff had not ETA for repair. When it did finally work the temperature was tepid. Very disappointing as it was an amenity that was highlighted on their website. Next are the two fees that are not clearly listed through expedia. The hotel charges $12 a night for parking which is strange as the location is in an industrial area where parking isn't an issue, it appears to be a revenue stream to me. Then the breakfast. $16.99 for a standard hotel breakfast, which if you stay at a holiday inn express, you get for free. I would not recommend this hotel, there are much nicer options at this price point in the chandler/phoenix area that include breakfast, parking, and have working amenities.
Stayed 4 nights in Jan 2026

8/10 Good

Shea

Stayed 2 nights in Jan 2026

8/10 Good

Alison

Stayed 1 night in Jan 2026

8/10 Good

Jan

Liked: Amenities
The staff was very nice!
Stayed 2 nights in Jan 2026

2/10 Terrible

patricia

Disliked: Staff & service, amenities
There was NO HOT Water in the whole building the phone in our room didn't work .....
Stayed 1 night in Jan 2026

8/10 Good

Genene

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff welcoming you to Holiday Inn was excellent.. Catherine was on duty. We had booked for 4 days & feel the room was comfortable. Room staff didn't replace some of the room supplies. When we asked for them they were brought to our room. Appreciate their quick response. Would have liked to have washcloths that weren't so thin. I do recommend Holiday Inn & would stay there in the future when I return to the Chandler area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service
Helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth, Sun Lakes

Stayed 1 night in Jan 2026

10/10 Excellent

FRANK, Chandler

Stayed 1 night in Jan 2026

8/10 Good

Jamie

Stayed 3 nights in Jan 2026

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good, not perfect but good
Stayed 1 night in Jan 2026

10/10 Excellent

Yongjoo

Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
Stayed 3 nights in Dec 2025

8/10 Good

Roy

Stayed 1 night in Jan 2026

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous check in agent and clean rooms. Only surprise was the $12/day parking fee. Seems like an excuse to add a little extra profit! I will be more vigilant in the future for hidden charges!!
Stayed 2 nights in Jan 2026

8/10 Good

steve

Counter staff was nice. House keeping was load and next to my door every day
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Room comfort
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not visit the hot tub but the air conditioning and everything else in the room was amazing. The guy and manager that helped me check in were the best! Awesome people.
Stayed 1 night in Dec 2025

6/10 Okay

TROY

Liked: Cleanliness
Disliked: Amenities
Charging for every little thing on top of property fees, high sales tax, parking, breakfast gets to the point it ain't worth staying at Hotels.
Stayed 1 night in Dec 2025

10/10 Excellent

Inga

Stayed 2 nights in Dec 2025