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Holiday Inn Phoenix - Chandler by IHG

Property class: 3

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
A golf course with a pond, a clubhouse, and surrounding trees.
A poolside area with a fire pit, red-striped chairs, and a stone wall.
A spacious living room with a sectional sofa, a desk with a computer, and a large mirror.
A Holiday Inn hotel with a sign indicating its location at O'Cotillo.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$246
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, St Amand Kitchen & Cocktails
    ‪2 min walk‬
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a desk, chair, dining table, and a view of the outdoors.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a sofa, armchair, and ottoman, a lamp, and two framed artworks on the walls.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a desk, office chair, two armchairs, a sofa, a TV, and a window with a view of greenery.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a nightstand, a lamp, a clock, a vase with flowers, a telephone, and two pillows.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A bed with white bedding and two pillows against a wooden headboard.

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Chandler

At Holiday Inn Phoenix - Chandler by IHG, you'll be 8.5 km (5.3 mi) from Chandler Fashion Center and 8.9 km (5.6 mi) from Chandler Center for the Arts. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, The Spoke Cafe, is open for breakfast. Enjoy the gym and Hot tub. 2500 square feet (232 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Ocotillo hotel include Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • St Amand Kitchen & Cocktails - 2 min walk - 0.2 km
  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Zelma Basha Salmeri Gallery - 15 min walk - 1.3 km
  • Chandler Fashion Center - 11 min drive - 9.4 km
  • Rawhide Western Town & Event Center - 17 min drive - 17.3 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Sky Harbor International Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC8 Cafe - ‬6 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Mikado Sushi - ‬3 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

What is the cancellation policy at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on 22 Nov 2026 start from NZ$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Phoenix - Chandler by IHG?

Yep, Holiday Inn Phoenix - Chandler by IHG has a self car park for USD 12 per day. A self car park is also available, for a fee.

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Holiday Inn Phoenix - Chandler by IHG has an outdoor pool.

Is Holiday Inn Phoenix - Chandler by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Phoenix - Chandler by IHG is a hit with families.

Does Holiday Inn Phoenix - Chandler by IHG serve breakfast?

Yep, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Phoenix - Chandler by IHG?

No, Holiday Inn Phoenix - Chandler by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Phoenix - Chandler by IHG?

Yep, you can grab a meal at Holiday Inn Phoenix - Chandler by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Phoenix - Chandler by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Holiday Inn Phoenix - Chandler by IHG?

There isn't one on site, but Ocotillo Golf Resort is a short 12-minute walk away.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really humid this time of year so it was hot & soon as we entered the room it was nice & cool. A big relief for us to relax & get ready for the funeral. Cielo was very helpful in showing the easy entrance closest to the room, as we had a newborn grandbaby with us as well. Definitely will be booking again in the future.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room and staff was very friendly and professional
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice staff, quick service, quiet stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Second time here it’s very nice and clean, comfy beds and great staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was very friendly, great amenities!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, quiet, convenient restaurant across the parking lot
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities
The staff was very nice!
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing about it was the nice staff members. The hotel is under renovation half of it is closed under construction, dust is everywhere, fridge was not working. Bathroom very old and shower ceiling was a plywood piece because of the renovation. Workers started banging at 7 a.m They should not have accepted guests under these conditions.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and hotel was clean too. Also enjoyed the quiteness!!! I would definitely go back
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, kind staff, close parking. Good food.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were thoughtful, responsive and very pleasant. In spite of the Hotel being updated, the area was very well maintained. We would stay again. Thank you all.
Stayed 8 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad choice to stay. Construction going on very dirty and dust all over doors. There Was crickets in restroom and a big gap from shower faucet to the wall. Would not stay here again. Manager was no help
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Remodeling going on should make that known prior to booking very dusty and rooms were somewhat finished. Rooms should be discounted during a remodel
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I can't believe that rooms were rented with the extent of the renovation taking place . The noise and the debris were not accommodating to any sort of relaxation . In the bathrooms the ceiling was a piece of sheetrock, not properly measured , which spewed debris at any movement .
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
the property is under construction / remodeling, i wish i cuold have known in advance and booked elsewhere. No one whants to spend $154 a night for this.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
It was pretty clean. The bathroom floor was dirty and the trim areas. Hotel was nice
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stay at this hotel, often. It's always been clean, andd well-maintained, and our stay has always been peaceful/enjoyable. Unfortunately, that was not the experience we had this time. They are doing extensive renovations (which suggests that the hotel will be wonderful, eventually). This stay, however was loud with all the construction. They started hammering between 7 and 7:30 am (very early). Our bathroom was torn up: peeling wallpaper, the ceiling was cut-out and there was insulation hanging down in shower. We did not receive advanced notice that the hotel was under renovation, nor were we offered any kind of break on the price :(
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
This is our 3rd time staying at this property. Friendly staff, clean rooms, great location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and the staff is wonderful. Overall nice stay!!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great whirlpool bath
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction thru out the hotel. Bedroom shower constant drip, air condition rattled all night . Beds were comfy .
Stayed 1 night in Apr 2026

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