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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Property amenity
Exterior
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
The current price is NZ$234
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Chandler Fashion Center
    ‪8 min drive‬
  • Place, Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Sofa bed
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Chandler

At Holiday Inn Phoenix - Chandler by IHG, you'll be 8.5 km (5.3 mi) from Chandler Fashion Center and 8.9 km (5.6 mi) from Chandler Center for the Arts. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, The Spoke Cafe, is open for breakfast. Enjoy the gym and Hot tub. 2500 square feet (232 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Ocotillo hotel include Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Chandler Fashion Center - 8 min drive - 10.2 km
  • Chandler Center for the Arts - 9 min drive - 9.4 km
  • Phoenix Premium Outlets - 11 min drive - 15.4 km
  • Wild Horse Pass Motorsports Park - 11 min drive - 15.4 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Sky Harbor International Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪Sidelines Grill - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior
Home2 Suites by Hilton Phoenix Chandler
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 998 reviews
The price is NZ$210
includes taxes & fees
23 Nov - 24 Nov
Home2 Suites by Hilton Phoenix Chandler

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

What is the cancellation policy at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on 25 Nov 2025 start from NZ$234.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Phoenix - Chandler by IHG?

Yep, Holiday Inn Phoenix - Chandler by IHG has a self car park for USD 12 per day.

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Holiday Inn Phoenix - Chandler by IHG has an outdoor pool.

Is Holiday Inn Phoenix - Chandler by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Phoenix - Chandler by IHG is a hit with families.

Does Holiday Inn Phoenix - Chandler by IHG serve breakfast?

Yep, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Phoenix - Chandler by IHG?

No, Holiday Inn Phoenix - Chandler by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Phoenix - Chandler by IHG?

Yep, you can grab a meal at Holiday Inn Phoenix - Chandler by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Phoenix - Chandler by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Holiday Inn Phoenix - Chandler by IHG?

There isn't one on site, but Ocotillo Golf Resort is a short 12-minute walk away.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 979 reviews
Rating 8 - Good. 214 out of 979 reviews
Rating 6 - Okay. 83 out of 979 reviews
Rating 4 - Poor. 40 out of 979 reviews
Rating 2 - Terrible. 35 out of 979 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeanine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of card fraud!!!!!

DO NOT STAY HERE!! My new credit card that was only used at this Holiday Inn was hacked with several $500+ charges. I booked the first night through hotels.com, the next day i decided to stay another night so i called the front desk and she took my credit card info. The charges started the day after i checked out. I called and spoke with a manager, Heidi, and she was so rude!! She told me there was nothing she could do and wouldn't even let me speak. I tried giving her my room number thinking SHE would want to address an employee stealing customer card info but NOT AT ALL. HEIDI WAS EXTREMELY DEFENSIVE AND RUDE, SHE IS PROBABLY WHO TOOK MY INFO. BEWARE OF CARD FRAUD AND MANAGEMENT DOES NOTHING EXCEPT CUT ME OFF AND GET DEFENSIVE! SEEMS LIKE HEIDI IS RUNNING A SCAM!!!
Stayed 1 night in Jul 2025

8/10 Good

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

La Verne

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Although I did not like paying an additional fee for parking in an unsecured lot, this is my only complaint about my stay at this Holiday Inn. The staff at the Chandler location were wonderful. A super friendly greeting every time I passed through the lobby. Any issues or concerns with my accommodations were addressed promptly and to my complete satisfaction. This is a great place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean place.

Friendly, helpful staff makes the stay really enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

April Michele

Liked: Amenities
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

esthermarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 5 nights in Jul 2025

6/10 Okay

James

Travelled with family

Old and run down, unfriendly receptionist

Charged us $12 to park when the neighboring business (restaurants, etc) were free.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Corrine, Kimberly

Stayed 3 nights in Jul 2025

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort

The air worked well

It was quiet and nice but the tub had an serious drip and they had me wait for my room out in the pool area when it was 111 degrees.
Stayed 2 nights in Jul 2025

6/10 Okay

Vance

Liked: Cleanliness, property conditions & facilities, room comfort
The first room I was put into was never cleaned after the last occupant. Also, charging for parking in the middle of a suburb with plenty of parking is just a money grab.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coolest stay ever.

My stay at the hotel was wonderful, the receptionist was so sweet and welcoming,i will definately be there again, over and over.
Stayed 1 night in Jul 2025

10/10 Excellent

Mustapa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was extremely friendly and really established a great tone for the stay
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Travelled with family
Nobody told me I was going to pay for parking I did not pay for parking even in Vegas plus that should be advertised when reservations are made so that you have a choice of looking for another place if you don’t like to pay for parking
Stayed 1 night in Jun 2025

10/10 Excellent

Amra, El Paso

Stayed 7 nights in May 2025

10/10 Excellent

Ken

Stayed 4 nights in Jun 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place tostay

Everything wasgreat.
Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. The manager was phenomenal.
Stayed 3 nights in May 2025