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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Exterior
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of Phoenix Convention Center and PHX Arena. Highlights at this historic hotel include a restaurant, a 24-hour gym and a 24-hour business centre. .The restaurant, Centrico, serves Mexican cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a gym. .Sights within a 10-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 121 sq. m of conference space
  • Built in 1928
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel San Carlos - Downtown Convention Center?

No, Hotel San Carlos - Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Carlos - Downtown Convention Center?

Yep, you can grab a meal at Hotel San Carlos - Downtown Convention Center's onsite restaurant.

What time are check-in & check-out at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Carlos - Downtown Convention Center?

No, only service animals are allowed.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1006 reviews
Rating 8 - Good. 270 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 104 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Amenities
Absolutely NO parking, so it's an additional $15 per night to "safely" park at a nearby public parking structure, a block away. Also no individual room control of thermostat. It just blows continuously. Great if you're looking for a kitchy historic place, but other than that, you'll get more for your money finding a Motel 6 in the suburbs.
Stayed 1 night in Mar 2025

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I guess the old saying " You get what you pay for" applys here. The Hotel is old and in serious need of renovation. The good, location, it's right downtown close to everything.The room was dated but clean and had all the usual things you expect in a room. The bad, the room was so hot with no way of cooling it down. It was 100 outside and I would guess mid 80s in room, made it hard to sleep. The shower, rusty water came out when I turned it on. The staff was fine and helped us find parking as the hotel provides none. The area around the hotel is dirty and had several economically challenged folks sleeping on sidewalk. But I never felt unsafe. Overall, for the location and the price this is a good hotel and the staff does their best with what they have to work with. Suggest putting no onsite or Valet parking on your website so folks aren't surprised when they arrive.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This historic hotel is walking distance to so many great attractions. The light rail runs right in front of the hotel. There’s an awesome pub right next door. The only downside is no parking…so plan accordingly.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great area and staff were some of the nicest I’ve ever encountered. I highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and staff was super friendly!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

kelly

Disliked: Cleanliness, property conditions & facilities
I love the history of this hotel. But the ac
Stayed 2 nights in Mar 2025

2/10 Terrible

gabriella

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I had read one review online that the hotel wasn't very soundproof, and boy do I wish I had taken it more seriously. There was a couple in the room next door and I could hear EVERY single word they were saying, not just their voices. And the mattresses were pretty uncomfortable. Sure, the location is great. But if you're looking to get a good night's sleep, stay clear of this place. It is much too overpriced for what it is.
Stayed 1 night in Mar 2025

6/10 Okay

cayliann

Liked: Cleanliness, staff & service
Oh
Stayed 2 nights in Mar 2025

6/10 Okay

Rebecca

Travelled with partner
Disliked: Property conditions & facilities
While the staff was very friendly upon check in and checking out, the hotel is very old. The charm of the building is lost by the age of the carpet and curtains in the room. The bed was uncomfortable and the chairs had a few stains. The room was surface clean with a scrubbed bathroom and fresh bedding. Parking was awful. Again, staff was helpful at check in, but parking was not addressed when making reservations. Because the hotel is downtown parking is metered street options or paid parking structures around the city. Lots are located on various corners, but can be scary and quite a walk with luggage. Our lot was accessible down an alley, with homeless sleeping along the walk, or walking an entire city block. I would not recommend that path at night. Note, other highend hotels are in the area with valet parking. This hotel could be quite nice with a remodel and some love.
Stayed 1 night in Mar 2025

2/10 Terrible

Jaime

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Mar 2025

6/10 Okay

Luz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This is a mid range hotel, not anything special but it was in a great spot. No air conditioning so that may be a problem in the hotter months. Clean, safe, good spot to crash. Parking is rough though, only parking garages or street.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Unfortunately no Valet parking available any more but they did give me directions to a nearby lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a joy to stay at! I very rarely find hotels with as much character and history as this one has. It has a beautiful restaurant attached and a room for parties/events to rent. Incredible location as well! 10/10
Stayed 1 night in Mar 2025

8/10 Good

jon

Liked: Cleanliness, staff & service
Most ‘convenient’ Parking is in a ramp 1 block from the hotel entrance and not validated. Historical building, but the room was small and bathroom tiny. Easy ride from hotel to the airport with Uber Waymo or Lyft. But Waymo might not get you to the right airline if using terminal 4… Walking distance for Suns or Diamondbacks. Nice Mexican restaurant with very good food at the hotel and lots of great options for bars and food within 2 blocks. Staff was very nice and also helpful. No ghost encounters…☹️
Stayed 1 night in Mar 2025

2/10 Terrible

Melvin, Killeen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service
The hotel and staff are great. It’s a vintage property but well kept. Great location. The only sad part was not having a hot tube or a pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
I know it’s an older hotel but I was surprised at how thin the walls were. I could hear a kid crying next door & a lady coughing. Lots of hall light coming in under the door at night as well. The staff on the other hand, were absolutely amazing! Extremely helpful & friendly. The room was clean just very dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
I love historical hotels and the San Carlos didn't disappoint! It was clean and classy, but still had a great, historical feel.
Stayed 1 night in Mar 2025

4/10 Poor

Harold

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area and fun learning about the history of the area and hotel.
Stayed 3 nights in Mar 2025