2/10 Terrible
Brittany
Travelled with family
10 Feb 2025
Papa-go elsewhere!
So my biggest complaint is that they advertise a free breakfast and THERE IS NO BREAKFAST! After the first morning not being able to find even a place where they might serve breakfast I emailed the hotel asking (as there is no front desk to ask any questions) I got an email back saying it was NEXT to the Lobby. So I said is it inside the restaurant? They said nono it is IN the lobby in front of the couch. There was absolutely nowhere "in front of the couch" in which they could have served breakfast. And I was not the only person walking around looking for this imaginary breakfast. The second morning I went in the lobby, took a picture, and emailed again saying there is no breakfast. They then said there was an unforseen mishap with the person in charge of breakfast. Absolutely ridiculous. Also all of the rooms are in a gated area. You have to put in a long code to get through the gate. And then another long code to get into your room. There is no one to talk to or complain to if you have a problem for them to fix. My parents had party goers in the rooms above them both nights we stayed. Keeping them up all night. And parking was $10 a day and parking was limited so if you didn't reserve a spot in time you would have to park at a parking garage 30 mins away. Ran into a couple who had to cancel and eat the money they paid for their room because of the parking issue. I have never stayed at such a place in my life. The grounds and rooms themselves were nice, but nothing else.

Brittany
Stayed 2 nights in Feb 2025