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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel with free breakfast, near Peoria Sports Complex

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Outdoor pool, pool loungers
Reception
Standard Room, 2 Queen Beds, Non Smoking
Free breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk
The current price is NZ$173
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪12 min walk‬
  • Place, Peoria Sports Complex
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Sofa bed - twin
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Sofa bed - twin
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Sofa bed - twin
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Glendale

At The Hotel Serene Glendale Peoria, Surestay Collection by BW you'll be within just a 5-minute stroll of Arrowhead Towne Center and within 15 minutes of Arizona Broadway Theatre. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Glendale hotel include State Farm Stadium and Peoria Sports Complex.

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.2 km
  • Arizona Broadway Theatre - 12 min walk - 1.0 km
  • Peoria Sports Complex - 15 min walk - 1.3 km
  • Westgate Entertainment District - 11 min drive - 16.2 km
  • State Farm Stadium - 11 min drive - 16.9 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Jamba Juice - ‬13 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel with free breakfast, near Peoria Sports Complex
Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Hotel Serene Glendale Peoria, Surestay Collection by BW. Self parking is free. A complete renovation of The Hotel Serene Glendale Peoria, Surestay Collection by BW was completed in January 2022.

This Glendale hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 1996
  • Breakfast available (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 150 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Is parking available at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Yep, The Hotel Serene Glendale Peoria, Surestay Collection by BW has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on 16 Nov 2025 start from NZ$172.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

The Hotel Serene Glendale Peoria, Surestay Collection by BW has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Hotel Serene Glendale Peoria, Surestay Collection by BW is a hit with families.

Is there a free airport shuttle available at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, The Hotel Serene Glendale Peoria, Surestay Collection by BW does not offer an airport shuttle service.

What time are check-in & check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 972 reviews
Rating 8 - Good. 230 out of 972 reviews
Rating 6 - Okay. 137 out of 972 reviews
Rating 4 - Poor. 93 out of 972 reviews
Rating 2 - Terrible. 88 out of 972 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Isaac, glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2025

4/10 Poor

DREW

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Go somewhere else

Checked in at 2:35 and was hit with a $35 early check in charge. Employee told me it was because they had to get room ready. Ironically once I paid it, the room was magically ready. TV in the room didn’t work, no cable and bathroom door lock was broken. The free breakfast downstairs consisted of microwaved bacon, “egg” patties that made a few of my friends sick and coffee machines that were broken, with milk that smelled like rotten cheese.
Stayed 2 nights in Jul 2025

8/10 Good

Jamee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gill

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning was extremely loud. Bed springs would pop if you moved. Neighbors in the next room kids started slamming doors and screaming at 630 in the morning, Although not the business fault. More of an expensive motel. Wouldn’t call it a hotel. Wouldn’t stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice close to our surgery center and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Madelyn

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the front service but the rooms still had stuff from the previous stayers.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

4/10 Poor

Kelley

Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, comfy beds and great staff.
Stayed 3 nights in Jun 2025

8/10 Good

Joey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Great location with antique stores, art galleries, gift shops and restaurants everywhere! For EV owners there are Level 2 chargers a short distance away!
Stayed 2 nights in Jun 2025

2/10 Terrible

Ronnie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The room was dirty
Stayed 2 nights in Jun 2025

6/10 Okay

Aynur

Travelled with partner
Liked: Cleanliness, staff & service
The only thing I didn’t like is the bed.
Stayed 2 nights in Jun 2025

4/10 Poor

Aaron

Stayed 7 nights in Jun 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Maggie

Business traveller
Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in Phoenix for a concert. Price was good for the location to the stadium.
Stayed 1 night in Jun 2025

10/10 Excellent

Marygrace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great as always and very comfortable. I enjoyed this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stress free stay

Stayed 3 nights in Jun 2025

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Martha for all of help in getting settled in a new state
Stayed 1 night in Jun 2025