Residence Inn Phoenix Downtown

3.0 star property
Pet-friendly hotel connected to the convention centre in Phoenix with free breakfast

Photo gallery for Residence Inn Phoenix Downtown

Lobby
Full-sized fridge, microwave, oven, stovetop
Lobby sitting area
Lobby lounge
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$277
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
132 S Central Ave, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(53 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

Residence Inn Phoenix Downtown puts you in the heart of Phoenix, connected to the convention centre and within a 20-minute stroll of Mortgage Matchup Center and Phoenix Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, The Bistro, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5737 square feet (533 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Free continental breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Grand Canyon University.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Phoenix Symphony Hall - 5 min walk - 0.5 km
  • Chase Field - 7 min walk - 0.6 km
  • The Van Buren - 8 min walk - 0.8 km

Getting around

  • Washington - Central Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Pigtails - ‬2 min walk
  • ‪The Arrogant Butcher - ‬3 min walk
  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪Ingo's Tasty Food - ‬4 min walk
  • ‪Bitter & Twisted Cocktail Parlour - ‬1 min walk

About this property

Residence Inn Phoenix Downtown

Pet-friendly hotel connected to the convention centre in Phoenix with free breakfast
Residence Inn Phoenix Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 5737 square feet (533 square metres) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly Residence Inn Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 19 levels
  • Conference rooms
  • 5737 sq ft of conference space
  • 533 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn Phoenix Downtown offers 200 accommodations with coffee/tea makers and a hairdryer. 32-inch Smart televisions come with cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Phoenix Downtown Hotel
Resince Inn Phoenix Hotel
Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel
Residence Inn Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Residence Inn Phoenix Downtown?

Residence Inn Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Phoenix Downtown?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Residence Inn Phoenix Downtown on 3 Jan 2026 start from NZ$277.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Phoenix Downtown?

Yep, Residence Inn Phoenix Downtown has valet parking with in/out privileges for USD 45 per day.

Does Residence Inn Phoenix Downtown have a pool?

Residence Inn Phoenix Downtown has a pool and an indoor pool.

Is Residence Inn Phoenix Downtown family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Phoenix Downtown is a hit with families.

Does Residence Inn Phoenix Downtown serve breakfast?

Yep, complimentary buffet brekkie is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Residence Inn Phoenix Downtown?

No, Residence Inn Phoenix Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn Phoenix Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Residence Inn Phoenix Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Residence Inn Phoenix Downtown?

There isn't one on site, but The Raven Golf Club at South Mountain is a short 12-minute walk away.

Residence Inn Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a one night stay but the room was clean ton of amenities! We enjoyed the pool, full kitchen in room and easy walk to everything!
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! The front desk was so accommodating & let me have an early check-in. Little Rituals was an added treat!
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne D

Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rented a room with a king-size bed and sofa sleeper for my family of 4, went up to our room, and there was a king-size bed, but nothing else. Called the front desk, put on hold, and never picked back up. Went down to the front desk, got in the long line, changed our room, went up to the new room, no bedding on the sleeper sofa or anywhere in the room. No onsite parking, either you pay for Valet or use a parking garage that is separate from the hotel. The bathroom was nice, but the sliding frosted glass door will wake you up with the bright light if someone else uses it at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Felicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Klaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Disliked: Staff & service
PLEASE READ! I would advise all that book this property to think twice. I had booked this property through Expedia upon check-in. They confirmed my check-in and took my credit card for what I thought would be incidentals / security deposit as is protocol, and ended up charging me again for the room. I had noticed the charge on my credit card with an alert, but again I was just assuming that this was for incidentals/security deposit which I assumed would clear in a few days. I would like to again stress that I paid for full for this room two weeks prior. I am trying to work with my credit card company to dispute this fraud as they had given no indication that they were taking the credit card for other than incidentals/ room deposit. I am writing this review in hopes that I could save somebody else from losing out on over $500 because both Expedia, as well as the property are placing the blame on the other party and refusing to give me a refund. There are plenty of beautiful properties in downtown Phoenix that I could recommend that you pick instead of the Residence Inn.
Stayed 2 nights in Sep 2025

8/10 Good

Mariette, Guaynabo

Stayed 3 nights in Sep 2025

10/10 Excellent

Katie, Bagdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and customer service
Stayed 1 night in Sep 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at check in. Room was very nice and had plenty of space. Location is great if you’re going to Footprint Center or Chase Field. Close to restaurants and bars and even a grocery store. Parking fee is a bit high, but the valet is convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dalila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice layout, valet was good
Stayed 3 nights in Aug 2025

8/10 Good

Marlene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location for a concert. The room was run down. The office chair was completely falling apart and the remote to the TV was cracked and broken. The wood in the bathroom was dirty and looked like it had never been wiped down. Dusty and showing drips of fluids. Will not stay again. Free breakfast was not available although it said we would have that in our reservations.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

mutaz, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and views
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t forget anything when you leave!

Hotel is very nice, room was great, and perfect location for attending a concert at Arizona Financial. Front desk clerk never acknowledged me at check in, even thought the reservation was in my name- seemed a bit chauvinistic! My husband left his ENTIRE bathroom bag in the room- when we called to report it they said nothing was found in the room. It was left in the room next to the sink, not in our bags or our car. Wow!
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and the whole building was quiet. I was amazed on how quiet. Every employee was so helpful to us. This was our first time to Phoenix and we will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

FUGICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. Alot to do and a lot of different options for food
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, friendly and very close to everywhere in downtown area. The staff was professional.
Stayed 2 nights in Aug 2025