Residence Inn Phoenix Downtown

3.0 star property
Pet-friendly Phoenix hotel connected to the convention centre, a quick walk to Phoenix Convention Center

Photo gallery for Residence Inn Phoenix Downtown

Lobby
Lobby sitting area
Desk, laptop workspace, soundproofing, iron/ironing board
Lobby lounge
Full-sized fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Bar
The current price is NZ$309
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
132 S Central Ave, Phoenix, AZ, 85004
  • PHX Arena
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(50 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Phoenix

Residence Inn Phoenix Downtown puts you in the heart of Phoenix, connected to the convention centre and within a 20-minute stroll of PHX Arena and Phoenix Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, The Bistro, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5737 square feet (533 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Free continental breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 3-property class Downtown Phoenix hotel include Chase Field and Grand Canyon University.

What's nearby

  • PHX Arena - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Chase Field - 7 min walk - 0.6 km
  • The Van Buren - 8 min walk - 0.8 km
  • Grand Canyon University - 10 min drive - 12.0 km

Getting around

  • Washington - Central Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪The Arrogant Butcher - ‬3 min walk
  • ‪Pigtails - ‬2 min walk
  • ‪Ingo Tasty Food - ‬4 min walk
  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪Bitter & Twisted Cocktail Parlour - ‬1 min walk

About this property

Residence Inn Phoenix Downtown

Pet-friendly Phoenix hotel connected to the convention centre, a quick walk to Phoenix Convention Center
Residence Inn Phoenix Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 5737 square feet (533 square metres) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly Residence Inn Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 19 levels
  • Conference rooms
  • 5737 sq ft of conference space
  • 533 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn Phoenix Downtown offers 200 accommodations with coffee/tea makers and a hairdryer. 32-inch Smart televisions come with cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Phoenix Downtown Hotel
Resince Inn Phoenix Hotel
Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel
Residence Inn Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Residence Inn Phoenix Downtown?

Residence Inn Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Residence Inn Phoenix Downtown?

Yep, Residence Inn Phoenix Downtown has valet parking with in/out privileges for USD 45 per day.

Does Residence Inn Phoenix Downtown have a pool?

Residence Inn Phoenix Downtown has a pool and an indoor pool.

Is Residence Inn Phoenix Downtown family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Phoenix Downtown is a hit with families.

Does Residence Inn Phoenix Downtown serve breakfast?

Yep, complimentary buffet brekkie is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Residence Inn Phoenix Downtown?

No, Residence Inn Phoenix Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn Phoenix Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Residence Inn Phoenix Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Residence Inn Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1009 reviews
Rating 8 - Good. 161 out of 1009 reviews
Rating 6 - Okay. 55 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 22 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Samuel

Travelled with family
The rooms at this hotel are decent in size and overall not too bad. The A/C was a constant issue for us. It would turn off constantly and revert back to its original settings. Made for some hot nights. The breakfast buffet was just okay as well. To have it included was nice but not a lot of variety. The main issue I had with this hotel was it was in an area that tons of homeless congregate. The staff have no security and there was constant issues with them. On one evening, we had an elderly gentleman that was accosted and left bloody and battered throughout our lobby and in front of the hotel. Throughout our stay, we had a step in his blood because they decided not to clean it off the sidewalk. We also had a drunk 20 something year old hitting on 13 year old girls, including mine that was there for a volleyball tournament. The dads had to remove him from the property. This should be the hotels job. So if you are okay with no security, and a rough area then give this place a try.
Stayed 5 nights in Jun 2025

10/10 Excellent

Blanca Estela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Downtown Phoenix and their Restaurant selections as I walked around the city
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

SOO BEOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here was extremely helpful and excellent!! Our luggage got lost and they was great giving us hygiene supplies till our luggage came the next day. Very nice people! Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice, Carlsbad

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Sohei, Mexicali

Stayed 1 night in May 2025

8/10 Good

LaTonja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was great up until the last few days. The “ Littlr Rituals” bar cocktail lounge was awesome. The food, drinks and service was great. The hotel stay was great except for my last two days. We had 2 rooms and one of the rooms, mine didn’t get cleaned. I had to insure with housekeeping and front desk twice. Finally, at 5pm at night they brought us linen and towels after I asked twice. Then on our lady day there wasn’t any hot water. No notice of thisxeent out.
Stayed 4 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
The suite was very nice especially for the price I was definitely not expecting such a large room. The breakfast wasn’t that tasty but it’s included and the hotel assigns the floors to different areas for breakfast so the entire hotel isn’t in one congested area. I really appreciated the vibe of the breakfast dining. The pool is kinda small but it was clean and the kiddos enjoyed it regardless. I would highly recommend.
Stayed 1 night in May 2025

4/10 Poor

Ashley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was nice however, AC didn’t stay at temperature we set it at we didn’t get the king bed we paid for over all won’t be returning
Stayed 2 nights in May 2025

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kylie

Stayed 1 night in May 2025

10/10 Excellent

Amya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how this property was close by to a lot of food options downtown.
Stayed 5 nights in May 2025

10/10 Excellent

Charles

Stayed 1 night in May 2025

10/10 Excellent

Frances K

Stayed 1 night in May 2025

10/10 Excellent

Delilah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff was really nice as well as the valet service.
Stayed 3 nights in May 2025

10/10 Excellent

Eduardo

Stayed 1 night in May 2025

8/10 Good

Esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location to see the baseball gamea
Stayed 1 night in May 2025

10/10 Excellent

Annamae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stars

Have stayed at this hotel before. Have always enjoyed it. Its close proximity to sporting events and restaurants makes it perfect for a stay. Valet parking is a major plu
Stayed 1 night in May 2025

6/10 Okay

roger

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025