Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
Suburban hotel with free parking, 6-minute walk to Phoenix Children's Hospital

Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$409
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Abrazo Arizona Heart Hospital
    ‪2 min walk‬
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Phoenix Indian Medical Center
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Phoenix Children's Hospital and 3.9 km (2.4 mi) from Biltmore Fashion Park. Highlights at this hotel include an outdoor swimming pool, a complimentary breakfast and in-room kitchens. .Enjoy the 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of free self parking. .With a stay at this 3-property class Encanto hotel, you'll be 4.1 km (2.6 mi) from Saint Joseph's Hospital and Medical Center and 4.2 km (2.6 mi) from Barrow Neurological Institute.

What's nearby

  • Abrazo Arizona Heart Hospital - 2 min walk - 0.2 km
  • Phoenix Children's Hospital - 3 min walk - 0.3 km
  • Phoenix Indian Medical Center - 2 min drive - 3.0 km
  • Saint Joseph's Hospital and Medical Center - 4 min drive - 4.2 km
  • Grand Canyon University - 13 min drive - 16.9 km

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪PCH Cafeteria - ‬10 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tacos Huicho - ‬16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free parking, 6-minute walk to Phoenix Children's Hospital
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Staybridge Suites Phoenix - Biltmore Area by IHG?

Staybridge Suites Phoenix - Biltmore Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Phoenix - Biltmore Area by IHG?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Staybridge Suites Phoenix - Biltmore Area by IHG on 9 Feb 2026 start from NZ$409.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Phoenix - Biltmore Area by IHG?

Yep, Staybridge Suites Phoenix - Biltmore Area by IHG has a free self car park.

Does Staybridge Suites Phoenix - Biltmore Area by IHG have a pool?

Staybridge Suites Phoenix - Biltmore Area by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Staybridge Suites Phoenix - Biltmore Area by IHG a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Staybridge Suites Phoenix - Biltmore Area by IHG.

Does Staybridge Suites Phoenix - Biltmore Area by IHG serve breakfast?

Yep, complimentary buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Staybridge Suites Phoenix - Biltmore Area by IHG?

No, Staybridge Suites Phoenix - Biltmore Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Phoenix - Biltmore Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 811 reviews
Rating 8 - Good. 149 out of 811 reviews
Rating 6 - Okay. 58 out of 811 reviews
Rating 4 - Poor. 21 out of 811 reviews
Rating 2 - Terrible. 27 out of 811 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tommy

Stayed 1 night in Nov 2025

10/10 Excellent

LIndsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Safe and comfy and quiet! Also, great breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Krista

Stayed 1 night in Nov 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place ans staff! Will stay there again!
Stayed 1 night in Sep 2025

2/10 Terrible

DOUG, STOCKTON

Stayed 1 night in Nov 2025

10/10 Excellent

nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh and delicious. Check in was easy
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 7 nights in Oct 2025

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Bring ear plugs in case your room is facing highway as it was very noisy, breakfast was subpar at best
Stayed 1 night in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean people were nice and professional..
Stayed 7 nights in Oct 2025

8/10 Good

Zamir

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, ample parking
Stayed 3 nights in Oct 2025

10/10 Excellent

Cortney

Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 1 night in Oct 2025

6/10 Okay

Erika

I arrived on a Friday afternoon and was told there was no room clean up available on the weekend. As I was staying until Wednesday, I assumed that meant that I'd receive new towels and have my linens changed/trash removed on Monday. That didn't happen so I verbally requested the service on Tuesday...still didn't happen. However the front staff was "nice" and the hotel was clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nobutsuka

Stayed 3 nights in Oct 2025

10/10 Excellent

Ranjeet

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and the hotel Was clean! We would come Back again!!
Stayed 3 nights in Oct 2025

8/10 Good

Taemie, Arena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The staff are great, and everything is kept clean and in good working order. We enjoyed the hot tub. I walked around the neighborhood to grab a few things, and it is a little sketchy. There are some panhandlers and unhoused folks around, to be honest. I felt perfectly safe at the hotel, though. Will stay there again!
Stayed 2 nights in Oct 2025

8/10 Good

ROSA

Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Sep 2025

6/10 Okay

Diane Beverley

Stayed 4 nights in Oct 2025

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and accommodating. The hotel itself was well maintained and felt like a home away from home. Very impressed with our very first Staybridge stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped and clean. The staff was wonderful and the hotel had everything we needed. They have a great breakfast every morning, free laundry and a nice hot tub. The only suggestion I have it to offer a way for guests to use streaming apps on the televisions. The tv’s in the living room and bedroom were nice but we couldn’t stream any movies or shows. So we were stuck watching the same movies all week. When I come back to Phoenix I will definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were smooth
Stayed 2 nights in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff; central location; hotel does not do daily cleaning which was a definite negative
Stayed 3 nights in Oct 2025

2/10 Terrible

Peyman

Disliked: Cleanliness, staff & service, property conditions & facilities
I had 2 little babies and they were in the reservation, but they didn’t have crib or pack and play…. My kid slept on the floor and I was awake watching them the whole night! Also , I had 2 dogs and and they didn’t mention anything about fee but after the fact that we got the room at night and it was non refundable, they said it’s 75$ per dog just for the night! Which is insane! At that point we couldn’t do anything because the reservation is non refundable and my kids were so sleepy that we couldn’t change the hotel! I am contacting Expedia for a refund since this was a horrible stay !
Stayed 1 night in Oct 2025