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Tru by Hilton Gilbert

Property class: 2.5

Photo gallery for Tru by Hilton Gilbert

A breakfast area with a counter, refrigerated display, and beverage dispensers.
A breakfast area with a counter displaying various food options and a sign reading "TOP IT BREAKFAST".
A hotel reception area with a wooden reception desk, a digital screen, and a counter displaying bottled water.
A vibrant indoor space with a pool table, seating areas, and a mural depicting a desert cityscape.
A modern lounge area with colorful seating, a mural, and a view of the city at dusk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$185
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, Topgolf
    ‪9 min walk‬
  • Place, SanTan Village Marketplace
    ‪14 min walk‬
  • Place, SanTan Village
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Bathtub

A hotel room with a bed, desk, chair, and a large window with blinds.

Room, 1 King Bed, Bathtub

9.2 out of 10
Wonderful
(107 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A modern hotel room with a bed, desk, chair, and a large window.

Room, 1 King Bed, Mobility Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

A modern hotel room with a bed, desk, chair, and a large window.

Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

A modern hotel room with a bed, desk, chair, and a large window.

Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, and a large window.

Room, 2 Queen Beds, Bathtub

9.4 out of 10
Exceptional
(76 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub (Roll-In Shower)

A hotel room with two beds, a wooden floor, and a blue accent wall.

Room, 2 Queen Beds, Mobility Accessible, Bathtub (Roll-In Shower)

9.8 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, and a large window.

Room, 2 Queen Beds, Hearing Accessible, Bathtub (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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DoubleTree by Hilton Phoenix - Gilbert

Gilbert
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
7.6 out of 10, Good, 1,000 reviews
The price is NZ$229
includes taxes & fees
22 Nov - 23 Nov
DoubleTree by Hilton Phoenix - Gilbert

About the area

Gilbert

At Tru by Hilton Gilbert, you'll be 1.1 km (0.7 mi) from SanTan Village and 13 km (8.1 mi) from Superstition Springs Center. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers as well as access to a playground. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. .Sights within a 20-minute drive of this Gilbert hotel include Chandler Fashion Center and Golfland Sunsplash.

What's nearby

  • Topgolf - 9 min walk - 0.8 km
  • SanTan Village Marketplace - 14 min walk - 1.2 km
  • SanTan Village - 14 min walk - 1.2 km
  • AZ Ice - 3 min drive - 1.5 km
  • The Boardhub - 4 min drive - 2.3 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Sky Harbor International Airport (PHX) - 36 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪FOGO de Chao - ‬7 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Whataburger - ‬2 min drive
  • ‪Black Rock Coffee Bar - ‬19 min walk

About this property

Tru by Hilton Gilbert

Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. An arcade/games room, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

A modern hotel entrance with a covered walkway, large windows, and a well-lit facade.
Hyatt Place Gilbert
Santan Village
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,084 reviews
The price is NZ$209
includes taxes & fees
22 Nov - 23 Nov
Hyatt Place Gilbert

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Frequently asked questions

What is the cancellation policy at Tru by Hilton Gilbert?

Tru by Hilton Gilbert offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Gilbert?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Gilbert on 22 Nov 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Gilbert?

Yep, Tru by Hilton Gilbert has a free self car park.

Does Tru by Hilton Gilbert have a pool?

Tru by Hilton Gilbert has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

Does Tru by Hilton Gilbert serve breakfast?

Yeah, complimentary buffet breakfast is on offer on weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tru by Hilton Gilbert?

No, Tru by Hilton Gilbert does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Gilbert?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 169 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, awesome staff and the breakfast was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Rooms were clean, staff were friendly, and breakfast had a lot of options.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Was very comfortable and the location was great for eating and shopping.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and polite, breakfast was great and room was great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly, and the place was cl
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely in the area as well taken care of by the gentleman in charge of it.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brief stay was a great experience. The hotel was clean had great amenities including a 24 hour gym and pool that stays open late. The staff was incredible starting with Nate and his positive attitude and fun spirit at check in. I will stay here again on my next visit to phoenix.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was genuinely some of the nicest staff I’ve encountered at a hotel. Very friendly and polite. Good price for a clean simple stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, staff friendly and provided useful information about hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so helpful and kind
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , and delicious breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very Friendly, property is cleaned and great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, staff was phenomenal and so friendly, breakfast was really great too!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Easy check in and out. Clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Would stay again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this hotel! Def will return. Been there twice. Rooms and hotel are clean, staff is great, food is food, parking is good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Great location. Friendly helpful staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was immaculate and smelled so fresh and clean. The staff was kind and courteous and the breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best family fun for all ages in one place. We loved our stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Nate at the front desk brings such joy with his welcoming spirit. He is a great asset for Tru by Hilton and should be promoted/compensated accordingly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Super clean and welcoming environment. Friendly staff went above and beyond (shout out to Nate). Comfy beds, yummy breakfast, pet friendly. Will stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super clean, bright and well maintained. The staff was very friendly and knowledgeable. Bed was comfortable and room has everything we needed. Breakfast was yummy and had a nice simple and uncomplicated. Delicious coffee too ;) The location was PERFECT as we visited both our boys who live in Gilbert and Queen creek. Cute!
Stayed 2 nights in Jul 2026

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