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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
Mediterranean hotel with free breakfast and 24-hour front desk

Photo gallery for The Up Hotel Phu Quoc Island - The Poolside Escape

Outdoor pool
Restaurant
Reception
Deluxe Triple Room, Balcony
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
The current price is NZ$59
includes taxes & fees
12 July - 13 July

Explore the area

Map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, kien giang, 9200
  • Phu Quoc Beach
    ‪3 min walk‬
  • Long Beach Center
    ‪12 min walk‬
  • Phu Quoc Night Market
    ‪5 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Balcony view

Family Connecting, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Six - Bedroom Villa

Six - Bedroom Villa

Six - Bedroom Villa

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 150 sq m
  • Mountain view
  • Sleeps 18
  • 6 King Beds

View all photos for Superior Triple Room, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Double With Window

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Double With Window

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Mountain view

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Egyptian cotton bed sheets
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

About the area

Duong Dong

The Up Hotel Phu Quoc Island - The Poolside Escape puts you in the heart of Phu Quoc, within just a 10-minute stroll of Phu Quoc Beach and Suoi Tranh & Suoi Da Ban. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free full breakfast is offered between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute drive of this 4-property class Cua Lap hotel include Phu Quoc Night Market and Sao Beach.

What's nearby

  • Phu Quoc Beach - 3 min walk - 0.3 km
  • Suoi Tranh & Suoi Da Ban - 10 min walk - 0.9 km
  • Long Beach Center - 12 min walk - 1.1 km
  • Phu Quoc Night Market - 5 min drive - 4.6 km
  • Dinh Cau - 10 min drive - 5.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • Banh Xeo Cuoi
  • ‪Quán Ốc K.Tin - ‬14 min walk
  • ‪Bittersweet Cocktail Bar - ‬2 min walk
  • ‪Namaste India Restaurant - ‬3 min walk
  • ‪Nora’s Cafe - ‬7 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Mediterranean hotel with free breakfast and 24-hour front desk
The Up Hotel Phu Quoc Island - The Poolside Escape offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Up Hotel Phu Quoc Island - The Poolside Escape also features tour/ticket assistance, coffee/tea in common area, and concierge services. A beach shuttle and a bus station shuttle are free. Self parking is free.

This Mediterranean Phu Quoc hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 8 levels
  • Built in 2024
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
The Up Hotel Phu Quoc Island - The Poolside Escape offers 105 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

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4.7 out of 5, Exceptional, 41 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Up Hotel Phu Quoc Island - The Poolside Escape

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 450000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

Frequently asked questions

What is the cancellation policy at The Up Hotel Phu Quoc Island - The Poolside Escape?

The Up Hotel Phu Quoc Island - The Poolside Escape offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Up Hotel Phu Quoc Island - The Poolside Escape?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at The Up Hotel Phu Quoc Island - The Poolside Escape on 24 Jun 2025 start from NZ$59.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Up Hotel Phu Quoc Island - The Poolside Escape?

Yep, The Up Hotel Phu Quoc Island - The Poolside Escape has a free self car park.

Are there any beaches close to The Up Hotel Phu Quoc Island - The Poolside Escape?

Yep, The Up Hotel Phu Quoc Island - The Poolside Escape is a short 3-minute walk from Phu Quoc Beach.

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a pool?

The Up Hotel Phu Quoc Island - The Poolside Escape has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 7:00 PM.

What makes The Up Hotel Phu Quoc Island - The Poolside Escape a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Up Hotel Phu Quoc Island - The Poolside Escape.

Does The Up Hotel Phu Quoc Island - The Poolside Escape serve breakfast?

Yeah, complimentary full breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Up Hotel Phu Quoc Island - The Poolside Escape?

No, The Up Hotel Phu Quoc Island - The Poolside Escape does not offer an airport shuttle service.

Is there a bar or restaurant at The Up Hotel Phu Quoc Island - The Poolside Escape?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at The Up Hotel Phu Quoc Island - The Poolside Escape?

No, pets and service animals are not allowed.

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

LI SHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024