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Cape Sienna Gourmet Hotel & Villas

4.5 star property
Luxury resort with 2 restaurants and 2 outdoor pools

Photo gallery for Cape Sienna Gourmet Hotel & Villas

Sundeck
Exterior
Executive Double Room, 1 King Bed
32-inch LCD TV with cable channels, TV, fireplace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Room service
  • Gym
The current price is NZ$180
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
18/40 Moo 6, Nakalay Road, Kamala, Phuket, 83150
  • Kamala Beach
    ‪14 min walk‬
  • Big C Market Kamala
    ‪14 min walk‬
  • Phuket FantaSea
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪32 min drive‬

Room options

View all photos for Sea View Honeymoon Suites

Sea View Honeymoon Suites

Sea View Honeymoon Suites

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Fireplace
Private outdoor hot tub
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Jacuzzi Junior Suites

Sea View Jacuzzi Junior Suites

Sea View Jacuzzi Junior Suites

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Ocean Front Pool Villa

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Ocean Front Pool Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Private pool
Private indoor hot tub
Air conditioning
Kitchen
  • 500 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, Sea View

Studio, Sea View

Studio, Sea View

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Sea View Grand Suites

Sea View Grand Suites

Sea View Grand Suites

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Private outdoor hot tub
Air conditioning
Fridge
LCD TV
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Ocean Front Pool Villa

2 outdoor pools, open 10 AM to 8 PM, pool umbrellas, pool loungers

1 Bedroom Ocean Front Pool Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Private pool
Private indoor hot tub
Air conditioning
Kitchen
  • 500 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Private plunge pool
Private indoor hot tub
Air conditioning
Fridge
  • 118 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean Front Pool Villa

2 outdoor pools, open 10 AM to 8 PM, pool umbrellas, pool loungers

3 Bedroom Ocean Front Pool Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Private pool
Private indoor hot tub
Air conditioning
Kitchen
  • 500 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 9
  • 3 King Beds

About the area

Kamala

A luxury stay in Kamala awaits you at Cape Sienna Gourmet Hotel & Villas. You'll be 0.9 km (0.6 mi) from Kamala Beach and 4.8 km (3 mi) from Surin Beach. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include Thai massages, body wraps and body scrubs along with access to the hot tub and steam room. The restaurant, Poolside Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Vanilla Sky Bar is the resort's own rooftop bar. Enjoy the gym, Hot tub, steam room and pool loungers. 1808 square feet (168 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 15-minute drive of this 4.5-property class Kamala resort include Bangla Road and Bang Tao Beach.
View more Resorts in KamalaOpens in a new window

What's nearby

  • Kamala Beach - 14 min walk - 1.2 km
  • Big C Market Kamala - 14 min walk - 1.2 km
  • Tsunami Memorial - 16 min walk - 1.3 km
  • Phuket FantaSea - 3 min drive - 3.1 km
  • Surin Beach - 6 min drive - 5.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 43 min drive

Restaurants

  • ‪Vanilla Sky - ‬1 min walk
  • ‪Mcdonald’s - ‬12 min walk
  • ‪Casa Boho - ‬10 min walk
  • ‪Sync. Coffee Bar & Roastery - ‬11 min walk
  • ‪Regency Club - ‬7 min walk

About this property

Cape Sienna Gourmet Hotel & Villas

Luxury resort with 2 restaurants and 2 outdoor pools
Cape Sienna Gourmet Hotel & Villas offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 1808 square feet (168 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury Cape Sienna Gourmet Hotel & Villas. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kamala resort.

  • 146 guestrooms or units
  • 8 buildings
  • 2 dining venues
  • 1808 sq ft of conference space
  • 168 sq. m of conference space
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Cape Sienna Gourmet Hotel & Villas offers 146 air-conditioned accommodations with fireplaces and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Thai

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The price is NZ$185
includes taxes & fees
27 Aug - 28 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 650 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Plum Restaurant
  • Poolside Restaurant
  • Vanilla Sky Bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,808 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • No lift

More

  • 8 buildings
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are available for THB 1400 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 650 per person
  • Airport shuttle fee: THB 1300 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cape Sienna Gourmet Hotel Villas Kamala
Cape Sienna Hotel
Cape Sienna Hotel Kathu
Cape Sienna Kathu
Sienna Cape
Cape Sienna Hotel & Villas Kamala, Phuket
Cape Sienna Hotel And Villas
Cape Sienna Resort
Cape Sienna Hotel Kamala
Cape Sienna Kamala
Cape Sienna Gourmet Hotel Villas
Cape Sienna Gourmet Villas Kamala
Cape Sienna Gourmet Villas
Cape Sienna Phuket Hotel Villas
Cape Sienna
Cape Sienna Gourmet Hotel

Frequently asked questions

What is the cancellation policy at Cape Sienna Gourmet Hotel & Villas?

Cape Sienna Gourmet Hotel & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cape Sienna Gourmet Hotel & Villas?

As of 21 Aug 2025, prices found for a 1-night stay for 2 adults at Cape Sienna Gourmet Hotel & Villas on 24 Aug 2025 start from NZ$180.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cape Sienna Gourmet Hotel & Villas?

Yep, Cape Sienna Gourmet Hotel & Villas has a free self car park.

Are there any beaches close to Cape Sienna Gourmet Hotel & Villas?

Yep, Cape Sienna Gourmet Hotel & Villas is a short 11-minute walk from Kamala Beach. Fun beach activities include snorkelling, windsurfing and kayaking. You can also find boat tours.

Is there a spa on site at Cape Sienna Gourmet Hotel & Villas?

Yep, there is an onsite spa at Cape Sienna Gourmet Hotel & Villas. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Cape Sienna Gourmet Hotel & Villas have a pool?

Cape Sienna Gourmet Hotel & Villas has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10 AM to 8 PM.

What luxury perks are available at Cape Sienna Gourmet Hotel & Villas?

Cape Sienna Gourmet Hotel & Villas features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with premium bedding and fireplaces.

What makes Cape Sienna Gourmet Hotel & Villas a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cape Sienna Gourmet Hotel & Villas.

Does Cape Sienna Gourmet Hotel & Villas serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Cape Sienna Gourmet Hotel & Villas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cape Sienna Gourmet Hotel & Villas?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cape Sienna Gourmet Hotel & Villas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cape Sienna Gourmet Hotel & Villas?

No, pets are not allowed.

Cape Sienna Gourmet Hotel & Villas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Nighjel L, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
To Whom It May Concern at Expedia, I write this letter with an urgent and heavy heart regarding a traumatic and inhumane incident that occurred during our recent stay at Cape Sienna Gourmet Hotels & Villas in Phuket, Thailand, an experience that endangered our safety, violated our basic rights, and left us emotionally distressed. On the day of our scheduled departure, my fiancé and I were detained against our will by the hotel manager over a disputed payment of $180 USD, a charge I attempted to settle using my Discover Bank Debit Card. The hotel refused the card and, to our utter shock, failed to provide any prior notice that Discover was not an accepted form of payment. As American travelers unaware of this restriction, we were not only caught off guard but offered no alternatives or understanding. Instead, we were subjected to intimidation, humiliation, and complete disregard for our wellbeing. The manager refused every single payment alternative we proposed: Zelle, CashApp, PayPal, Venmo, and more, despite our desperate efforts to resolve the situation. We even attempted to withdraw cash from an ATM, only to discover it too did not support Discover cards. Rather than assisting or de-escalating the situation, the manager escalated it drastically. We were surrounded by armed guards, multiple hotel staff members, and even our pre-scheduled airport transfer driver, all summoned to form an intimidating line as we were held in place. Our flight was scheduled to depart in less
Stayed 5 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Adetola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene! Great customer service. The views!!! OMGHEE the views! I am definitely coming back here. I didn't get enough time to enjoy the hotel to my satisfaction yet
Stayed 1 night in May 2025

10/10 Excellent

Glory-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was beautiful. You can tell the staff put so much effort into making your stay special.
Stayed 5 nights in Apr 2025

10/10 Excellent

JAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel. Thank you for a wonderful stay
Stayed 4 nights in Apr 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Nathan

Stayed 6 nights in Apr 2025

10/10 Excellent

llion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little find. 10 minute walk in to town with shops and restaurants, beach etc A couple of good local restaurants too. Very modern and new hotel with lovely pools, coffee shop, rooms, rooftop bar and restaurant. Would highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff weee so friendly and kind!
Stayed 1 night in Mar 2025

8/10 Good

belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The drinks at the pool bar were creative and delicious! Nice place for our transition from the north of Thailand to the south, but we didn’t see much around the area in general. The rooms were nice, but there were a lot of stairs around, with elevators for just part of the way. There is a rooftop bar which had live music, but the smoke and wind pushed us back down to the pool bar. Service was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the honeymoon suite, it was very nice exactly what we needed! Hotel is nice staff is great, only thing we didn’t like was the lack of dining options and the surrounding area isn’t great - so would suggest taking a taxi or the shuttle they offer. It is close to Kamala beach, but to be honest, the beach was packed with sunbeds and vendors trying to sell you food and drink, not the vibe we were after.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating and affable. My wife and I had just gotten engaged in Isaan and we were so happy with the accommodations within the Grande Suite; the Spa, the dining, the pools, the views, the concierge - Ohm - recommended & booked some excellent day cruises for us. The twilight cruise to the James Bond Island is exponentially better than some of the other offerings.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2025

8/10 Good

Velika

Travelled with family
Liked: Staff & service
Loved our stay! In a quiet area, with amazing views from every angle. The front end staff always pleasant to deal with and accommodating. Will definitely return again if we stay in Kamala.
Stayed 9 nights in Feb 2025

10/10 Excellent

Dieu Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view from room

Love this hotel a lot.Amazing view from room . Breakfast is a little bit boring with very little choices of foods .
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in a quiet location but within easy walking distance of the beach and resort
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient quiet setting within walking distance of shops and restaurants. A shuttle bus was available to get to the beach which ran three times a day but you need to put your name on the list held at reception. We didn't like the outlook of the room we were allocated so asked if we could change. The staff were accommodating and showed us an alternative room which we didn't take. However their response to our request made us feel that they would do their best to resolve the issue. Overall the staff were friendly and pleasant whoch we appreciated.
Stayed 6 nights in Feb 2025

10/10 Excellent

Junko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sienna is absolutely friendly and generous. The hotel itself is superb. Though a road from/to the hotel is a bit steep for someone with a mobility issue, but can be manageable as there are some options to move around. This stay was a birthday gift for my mother, and what surprised us was the staff congrat her birthday though I didn't mention it before staying. Thank you very much once again for your kindness. We are looking forward to seeing you again soon!
Stayed 4 nights in Feb 2025

2/10 Terrible

Uzay

Stayed 2 nights in Feb 2025

2/10 Terrible

Uzay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is nice but particularly reception is terrible. I was one day before I would check out and I had stayed in a hotel villa for 10 days and hotel rooms fo 4 days already, stopped by an overly ambitiuous receptionist called Nooked because I was waiting for a taxi with 2 suitcases. He thought I was fleeing and instructed the taxi not to leave. I had to come to the reception and pay the extras evernthough I had given my credit card while check-in in an I still had a day to stay. No reasoning was accepted and I had to pay all outstanding extra which was 1 dinner and a few mini-bar drinks. I have and am travelling across the globe for more then 30 years, I am a globilist at Hyatt and hold Gold status at many airlines and hotel chains but this is something I never have experienced before. Not even in a 1 star no name city hotel.
Stayed 3 nights in Feb 2025