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Cassia Phuket, part of Banyan Group

5.0 star property
Stylish beach retreat with 4 outdoor pools

Photo gallery for Cassia Phuket, part of Banyan Group

Exterior
Creator video
Breakfast, lunch and dinner served
Lobby lounge
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$298
includes taxes & fees
21 Jan - 22 Jan

Explore the area

View map
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Place, Bang Tao Beach
    ‪7 min walk‬
  • Place, Boat Avenue Mall Phuket
    ‪16 min walk‬
  • Place, Laguna Phuket Golf Club
    ‪16 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪20 min drive‬

Room options

View all photos for Two Bedrooms Suite

In-room safe, desk, laptop workspace, blackout curtains

Two Bedrooms Suite

  • Sleeps 3

View all photos for 2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 62 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 1 Single Futon

View all photos for 2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

View from room

2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for 1 Bedroom Water

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Water

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 40 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Loft

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft with Water

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Loft with Water

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 40 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

View all photos for 2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for 2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for 1 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedrooms Suite with Water View

In-room safe, desk, laptop workspace, blackout curtains

Two Bedrooms Suite with Water View

  • Sleeps 3

View all photos for Two Bedrooms Loft Suite with Water View

In-room safe, desk, laptop workspace, blackout curtains

Two Bedrooms Loft Suite with Water View

  • Sleeps 3

View all photos for Two Bedrooms Loft Suite

In-room safe, desk, laptop workspace, blackout curtains

Two Bedrooms Loft Suite

  • Sleeps 3

View all photos for One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Suite with Water View

  • Sleeps 2

View all photos for One Bedroom Loft Suite with Water View

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Loft Suite with Water View

  • Sleeps 2

View all photos for One Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Suite

  • Sleeps 2

View all photos for One Bedroom Loft Suite

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Loft Suite

  • Sleeps 2

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Front of property

Hotel COCO Phuket Bangtao

Choeng Thale
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.2 out of 5, 29 reviews
The price is NZ$202
includes taxes & fees
3 Feb - 4 Feb
Hotel COCO Phuket Bangtao

About the area

Laguna

At Cassia Phuket, part of Banyan Group, you'll be connected to the convention centre and 1.9 km (1.2 mi) from Bang Tao Beach. Highlights at this luxury hotel include 4 outdoor swimming pools, a nearby private beach and a restaurant. .The restaurant, Vista, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Choeng Thale hotel include Surin Beach and Kamala Beach.

What's nearby

  • Bang Tao Beach - 7 min walk - 0.6 km
  • Boat Avenue Mall Phuket - 16 min walk - 1.3 km
  • Laguna Phuket Golf Club - 16 min walk - 1.4 km
  • Porto de Phuket - 19 min walk - 1.6 km
  • Bang-Tao Night Market - 3 min drive - 2.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 28 min drive

Restaurants

  • ‪Maya Beach Club Phuket - ‬4 min drive
  • ‪Nomad Beach Club - ‬20 min walk
  • ‪Poolside - ‬5 min drive
  • ‪Beach Pig - ‬5 min drive
  • ‪Mr. Tom Yam - ‬18 min walk

About this property

Cassia Phuket, part of Banyan Group

Stylish beach retreat with 4 outdoor pools
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 500 metres away. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Cassia Phuket, part of Banyan Group for summer fun including 4 outdoor swimming pools, a complimentary children's club and a children's pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Beaux Arts hotel also offers a fitness centre, a garden and a terrace. Self parking is free.

This 5-star Choeng Thale hotel is smoke free.

  • 271 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2015
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Cassia Phuket, part of Banyan Group offers 271 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with premium satellite channels. Accommodation at this 5-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 499 for adults and THB 350 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Kitchen
  • Vista

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (32 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (116 centimetre high)

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.

Access methods

Staffed front desk

Pets

  • Pets: THB 1000 per accommodation, per night, plus a deposit of THB 1000 per stay
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls, an off-lead area and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1187.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 499 for adults and from THB 350 for children
  • Airport shuttle fee: THB 950 per vehicle (one-way)
  • Airport shuttle fee per child: THB 950 (one-way), (up to 12 years old)
  • Pet deposit: THB 1000 per stay
  • Pet fee: THB 1000 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach

Frequently asked questions

What is the cancellation policy at Cassia Phuket, part of Banyan Group?

Cassia Phuket, part of Banyan Group offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cassia Phuket, part of Banyan Group?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Cassia Phuket, part of Banyan Group on 21 Jan 2026 start from NZ$298.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cassia Phuket, part of Banyan Group?

Yep, Cassia Phuket, part of Banyan Group has a free self car park.

Are there any beaches close to Cassia Phuket, part of Banyan Group?

The closest beach to Cassia Phuket, part of Banyan Group is Bang Tao Beach (1.4 km).

Does Cassia Phuket, part of Banyan Group have a pool?

Cassia Phuket, part of Banyan Group has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Cassia Phuket, part of Banyan Group a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Cassia Phuket, part of Banyan Group.

Is Cassia Phuket, part of Banyan Group family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Cassia Phuket, part of Banyan Group is a hit with families.

Does Cassia Phuket, part of Banyan Group serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Cassia Phuket, part of Banyan Group?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cassia Phuket, part of Banyan Group?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Cassia Phuket, part of Banyan Group?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cassia Phuket, part of Banyan Group?

Cats and dogs are welcome at Cassia Phuket, part of Banyan Group, with dog exercise areas, food and water bowls and litter trays on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Is there a golf course on site at Cassia Phuket, part of Banyan Group?

There is a golf course next to Cassia Phuket, part of Banyan Group.

Cassia Phuket, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 292 reviews
Rating 8 - Good. 96 out of 292 reviews
Rating 6 - Okay. 25 out of 292 reviews
Rating 4 - Poor. 6 out of 292 reviews
Rating 2 - Terrible. 7 out of 292 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Hans, Alva

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A/C in the bedroom needed service, balcony door lock broken and very noisy. Birds picking in the breakfast in the restaurant and nobody run the off (not very hygienic)
Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and relaxing

It was as amazing. Great customer service. Great location. Lovely and extremely polite and courteous staff. I will give them 10 stars if possible.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kiana, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property!! The apartments was clean and had everything you would need at home! The staff is also super helpful and friendly. Hong and Shin at the front desk are amazing!! I really enjoyed my stay!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Arunkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant, family-friendly resort in the Laguna area, offering spacious, modern rooms with kitchenettes. The staff are warm and attentive, the pools and private beach access are fantastic, and the breakfast is nice. Perfect for families and long stay.
Stayed 19 nights in Jul 2025

10/10 Excellent

Adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Feel safe, and all booked activities came to pick us up for free.
Stayed 6 nights in Jul 2025

10/10 Excellent

CARLOS ROLANDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente un lugar mágico
Stayed 5 nights in Jul 2025

8/10 Good

Ling Hui

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

LaDarius

Stayed 10 nights in Jul 2025

8/10 Good

Tin Chee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value dining option, especially the promotion of mookata. Staff are friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience met my expectations. The staff were helpful and the food options for breakfast and dinner were excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Artworks were freaky. Very very modern. Staff and facilities 1st grade
Stayed 1 night in May 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Amenities
Ease of moving around property & every Staff member polite Friendly & made me feel important & welcomed
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. hotel room, walking distance to the beach and restaurants
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, service, food, and location, walking distance to multiple places
Stayed 3 nights in Apr 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000% will be back!

This was my first time in Thailand and I fell in love instantly with the warmth of the staff, the buzz of the resort and the beautiful view. The beach was everything I needed and the hotel had everything I wanted. I am from NYC and would highlight recommend! Easy to take cars wherever, especially to Patong.
Stayed 3 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but definitely caters to families. If you want a quiet, more subdued property this is not it. Room is a good size and lots of conveniences. There was a large pool party going on and the music was so loud until 11pm that if you opened a window you could not hear your own conversation.
Stayed 1 night in Apr 2025

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very safe area, resort style area has a private beach is a plus after experiencing a beach like Patong Beach trust me lol..Hotel staff is very nice I really liked D’Nee very sweet and welcoming!!! Food is very good I mean some of the best food we had so many options..The hotel room was a apartment style 2 bedroom 2 bath with loft and balcony one room has 2 twin bed and the other a king I believe it was..so much storage space..one thing I would highly recommend is if you use small washcloths to just bring your own because they use a bigger towel so it was different, luckily I always come prepared so I brought my own. But I give them a 10/10 for sure.
Stayed 5 nights in Apr 2025

8/10 Good

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous visit for the week, our first room faced the street and thankfully we were allowed to change to the side of the building which was much more quiet. Staff is very friendly and kind and courteous. Thank you so much! Everything we needed we had or could get.
Stayed 7 nights in Mar 2025

10/10 Excellent

Colin

Stayed 4 nights in Jan 2025

10/10 Excellent

ku

Liked: Staff & service, property conditions & facilities, room comfort

Quiet relaxing hotel for couple and family

very good to family coming, with swimming pool, with water taxi to beach, plenty of food at mornong buffet, but sometimes drive out to shopping mall with serious traffic congestion.
Stayed 1 night in Feb 2025

10/10 Excellent

Irina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and super convenient location for going to the beach and easy walking to main shopping areas. Staff is very friendly and helpful. We enjoyed the breakfast, lots of options and never had any issues with finding the tables etc. Would definitely come back.
Stayed 10 nights in Jan 2025

6/10 Okay

Chrystelle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel feels partly like a youth hostel and more like a 3 Star hotel. They want to be cool. The staff don´t treat you with respect. We had to change our room and were asked to leave at noon. The new room was supposed to be ready at 3pm. This was the commitment from the reception. Meaning for us 3 hours without any room. At 3pm, the room was not ready due to high season. The reception should have known 3 hours before that it was high season. The reception staff did not see it was their failure and were very disrespectful. We asked to talk with to the hotel director. He was out of office. They were supposed to get back to us. They never did. Breakfast feels like a very loud and hectic school canteen. You have to get you cutlery & plates yourself. The staff is supposed to clean the tables. But they mostly just look around and do nothing. They don´t seem to have any training and speak almost no English. In Cassia too, the wardrobe in the room is far too small. We had to keep our clothes in our luggage. The gym is very small (for 3 persons max). No towels. On the positive side, the view on the laguna and the sea is very nice.
Stayed 9 nights in Dec 2024

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
I guess it’s good for a family on a sort of budget. It was fine, not great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Saurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, got a lot of accessible routes to nearby beaches/attractions. I loved the room plans, things like bedroom apartments/lofts. Overall a lovely place.
Stayed 1 night in Dec 2024