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Holiday Inn Express Phuket Patong Beach Central by IHG

3.5 star property
Family fun on the beach, with outdoor pool, near Bangla Road

Photo gallery for Holiday Inn Express Phuket Patong Beach Central by IHG

Outdoor pool, pool umbrellas, pool loungers
Property video
Exterior
Restaurant
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk
  • Parking included
The current price is NZ$135
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
8 Hatpatong Road, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Bangla Road
    ‪10 min walk‬
  • Jungceylon Shopping Center
    ‪12 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking (Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking (Free Breakfast)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Free Breakfast)

Standard Room, 1 King Bed, Garden View (Free Breakfast)

Standard Room, 1 King Bed, Garden View (Free Breakfast)

8.4 out of 10
Very good
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Free Breakfast)

Suite, 1 Bedroom (Free Breakfast)

Suite, 1 Bedroom (Free Breakfast)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View (Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Pool View (Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Pool View (Free Breakfast)

View from room

Standard Room, 1 King Bed, Pool View (Free Breakfast)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Free Breakfast)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Rainbow Road View, Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (Rainbow Road View, Free Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Rainbow Road View, Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Rainbow Road View, Free Breakfast)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible (Free Breakfast)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Smoking (Free Breakfast)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking (Free Breakfast)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Garden View (Free Breakfast)

Standard Room, 2 Single Beds, Garden View (Free Breakfast)

Standard Room, 2 Single Beds, Garden View (Free Breakfast)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Patong

A family-friendly stay in Patong awaits you at Holiday Inn Express Phuket Patong Beach Central by IHG. Within just a 15-minute stroll, you'll find Patong Beach and Bangla Road. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .A day of pampering can include Thai massages and body wraps along with aromatherapy and hydrotherapy. The Great Room is the hotel's own bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and pool loungers. 441 square feet (41 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Patong hotel include Jungceylon Shopping Center and Surin Beach.

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Bangla Road - 10 min walk - 0.9 km
  • Jungceylon Shopping Center - 12 min walk - 1.1 km
  • Central Patong - 14 min walk - 1.2 km
  • Kalim Beach - 2 min drive - 1.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 63 min drive

Restaurants

  • ‪Mood (มู้ด) - ‬1 min walk
  • ‪Butcher's Garden - ‬3 min walk
  • ‪Jamin Reggae - ‬3 min walk
  • ‪James & Joyce Irish Pub - ‬4 min walk
  • ‪Beach Bites - ‬1 min walk

About this property

Holiday Inn Express Phuket Patong Beach Central by IHG

Family fun on the beach, with outdoor pool, near Bangla Road
Holiday Inn Express Phuket Patong Beach Central by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn Express Phuket Patong Beach Central by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Patong hotel.

  • 269 guestrooms or units
  • 4 levels
  • 7 buildings
  • 441 sq ft of conference space
  • 41 sq. m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
Holiday Inn Express Phuket Patong Beach Central by IHG offers 269 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Thai

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  • Pool
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  • Parking included
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4.3 out of 5, Excellent, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Outdoor treatment areas
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • 7 buildings
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Phuket Patong Beach Central by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express PATONG BEACH CENTRAL
Holiday Inn Express PHUKET
Holiday Inn Express PHUKET BEACH
Holiday Inn Express PHUKET BEACH Hotel
Holiday Inn Express PHUKET BEACH Hotel PATONG CENTRAL
Holiday Inn Express PHUKET PATONG BEACH CENTRAL
PHUKET Holiday Inn Express
PHUKET PATONG BEACH CENTRAL
Holiday Inn Express Phuket Patong Beach Central Hotel
Holiday Inn Express Phuket Central Hotel
Holiday Inn Express Phuket Central

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Phuket Patong Beach Central by IHG?

Holiday Inn Express Phuket Patong Beach Central by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Phuket Patong Beach Central by IHG?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Phuket Patong Beach Central by IHG on 1 Sept 2025 start from NZ$134.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Phuket Patong Beach Central by IHG?

Yep, Holiday Inn Express Phuket Patong Beach Central by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Phuket Patong Beach Central by IHG?

Yep, Holiday Inn Express Phuket Patong Beach Central by IHG is a short 5-minute walk from Patong Beach.

Is there a spa on site at Holiday Inn Express Phuket Patong Beach Central by IHG?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Holiday Inn Express Phuket Patong Beach Central by IHG have a pool?

Holiday Inn Express Phuket Patong Beach Central by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Holiday Inn Express Phuket Patong Beach Central by IHG a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Phuket Patong Beach Central by IHG.

Is Holiday Inn Express Phuket Patong Beach Central by IHG family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Phuket Patong Beach Central by IHG is a hit with families.

Does Holiday Inn Express Phuket Patong Beach Central by IHG serve breakfast?

Yeah, guests love the free buffet brekkie here! Served daily between 6:30 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Phuket Patong Beach Central by IHG?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Express Phuket Patong Beach Central by IHG?

Yep, you can grab a meal at Holiday Inn Express Phuket Patong Beach Central by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Phuket Patong Beach Central by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Phuket Patong Beach Central by IHG?

No, pets and service animals are not allowed.

Holiday Inn Express Phuket Patong Beach Central by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

mun

Travelled with family
Stayed 3 nights in May 2025

10/10 Excellent

shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, tidy and lots to offer for breakfast. Would definitely recommend
Stayed 5 nights in Apr 2025

8/10 Good

WAI MENG

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Zoltan, downey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, housekeeper very understanding, helpful. Though throughout my stay I did not require the services, and now and then just exchanged the towels, and I borrowed the broom to sweep up. I keep things clean myself, no need to tidy up something that is allready tidy. The breakfast was pretty good, enough to hold me over till dinner. Be mindful of the stickers in the elevator and the times posted for breakfast.... it is soooooo true... do not be too late, most of the tables will be occupied, and you will be searching for a spot, so come early. The hotel is well placed just a short walk from the busy places, and the street it is on is nice and quiet. 15 minute walk to shopping center, maybe 5 minutes to the beach area. Hotel lobby has activity desk to book tours, pool open 8 closes 8 sort of small, but you got the beach to enjoy. 7 eleven about 2 minute walk next to hotel for all your small needs. Room had safe, easy to operate, not big for a lap top. Small refrigerator is also present.... in my room the door needed to be pressed in to get a good seal or your cold drinks were room temperature. Shower was great, though temperatures vary during your time in there... be aware, set it more towards the cold side, so you do not get a surprise SUPER HOT shower.... Elevators are fast, and get you up and down as needed. If you rent a car, or a motorbike, they do have parking for it, so happy happy happy for this. Other hotels good luck finding parking. 5stars
Stayed 15 nights in Apr 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by like beach, markets, shopping! Hotel was clean and nice. Staff friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Burak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and helpful staff in a convenient location.
Stayed 10 nights in Apr 2025

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fridge

The fridge was not working
Stayed 4 nights in Apr 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within walking distance of shops, restaurants and beach.
Stayed 2 nights in Apr 2025

6/10 Okay

Si Mui Tse, Dover

Travelled with family and small children
Location was great as it was very near the food market. Area was great for shopping too
Stayed 7 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 7 nights in Mar 2025

10/10 Excellent

Vasilios

Stayed 2 nights in Dec 2024

8/10 Good

Sharon Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach and dining options. Some more Thai food options from room service would be nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
No problem
Stayed 3 nights in Apr 2025

8/10 Good

Dienishkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the beach and everything is close to the central Mall and walking street.
Stayed 3 nights in Mar 2025

10/10 Excellent

David Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on the beach
Stayed 14 nights in Mar 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing room and so close to the ocean! Stay here!
Stayed 5 nights in Mar 2025

4/10 Poor

peter douglas

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was charged twice for having my laundry done staff were very uncooperative
Stayed 10 nights in Mar 2025

10/10 Excellent

Oleg, Pompano beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place. Near the beach.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cecil, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, much better than those in the US. Staff was polite and attentive. The property is in excellent condition.
Stayed 4 nights in Mar 2025

10/10 Excellent

Oleg, Pompano beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Not old. Great location
Stayed 1 night in Mar 2025

4/10 Poor

Kok Wai

Stayed 3 nights in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 👏

It was perfect, thank you for beautiful hotel and service of everyone. We will be back ♥️
Stayed 5 nights in Mar 2025

8/10 Good

Kok Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but service can be batter

The place is conveniently located near the Patong Beach. Many food options around. However, Chek-in experience was bad. I booked 3 rooms. When I arrived at 3.30 pm, I was told 1 room was not available and I had to wait for an hour. I came back to the reception at 4.30 pm and the room was still not available. We had to proceed with our activities and checked in to the last room at 8.30 pm when we returned from dinner. Out of the 2 rooms available immediately at 3.30 pm, one room was wrongly issued to us. We opened the door and wa surprised that the room was occupied. Both the guests inside and us were shocked. CNA can that happene! Concerned abt the security where front desk issued a room and let us access the room while someone is still staying in. No reason nor apologise were provided. We were just moved to another room. When we made the booking, we requested all 3 rooms to be next to each other. But only 2 weee next to each other. The 3rd rooms was in the same block but different level. I think this can be done better. While I can understand the constraints. On checking out, we requested for late check out for late check out as our flight was at .30 pm. We negotiated and only one of the rooms was delay til 2 pm and we had to check out of the other rooms at 12 noon. We appealed for later check out on the 1 ro and was flatly rejected. We cited the unpleasant experience at check in. The reception staff just said “I on this shift. Please talk to the manager tomorrow.”.
Stayed 3 nights in Mar 2025

4/10 Poor

MICHAEL

Stayed 3 nights in Mar 2025