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MIDA Grande Resort Phuket

5.0 star property
Luxury hotel with 2 restaurants and 6 outdoor pools

Photo gallery for MIDA Grande Resort Phuket

Poolside bar
Grande Pool Villa 2 Bedroom | Living room
Fitness facility
Deluxe Ocean View | Living area
3 bars/lounges, rooftop bar, sports bar, sports bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Gym
The current price is NZ$130
includes taxes & fees
28 June - 29 June

Explore the area

Map
179/450 Had Surin Soi 4, Moo 3, Choengtalay, Choeng Thale, Phuket Province, 83110
  • Surin Beach
    ‪10 min walk‬
  • Bang Tao Beach
    ‪12 min walk‬
  • Kamala Beach
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, Ocean View

Family Suite, 2 Bedrooms, Ocean View

Family Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Grande Pool Villa 3 Bedroom

1 bedroom, minibar, in-room safe, individually decorated

Grande Pool Villa 3 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • Sleeps 9
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Grande Pool Villa 4 Bedroom

1 bedroom, minibar, in-room safe, individually decorated

Grande Pool Villa 4 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Grande 3 Bedroom Suite Ocean View with Hot Tub

Grande 3 Bedroom Suite Ocean View with Hot Tub

Grande 3 Bedroom Suite Ocean View with Hot Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
  • 115 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Ocean View

Deluxe Ocean View

Deluxe Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Ocean View with Hot Tub

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Ocean View with Hot Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private hot tub
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View with Plunge Pool

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Ocean View with Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grande 2 Bedroom Suite Ocean View with Plunge Pool

Grande 2 Bedroom Suite Ocean View with Plunge Pool

Grande 2 Bedroom Suite Ocean View with Plunge Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Grande 2 Bedroom Suite

1 bedroom, minibar, in-room safe, individually decorated

Grande 2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 72 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Grande 2 Bedroom Suite Ocean View

Grande 2 Bedroom Suite Ocean View

Grande 2 Bedroom Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 82 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Grande 2 Bedroom Suite Ocean View with Hot Tub

1 bedroom, minibar, in-room safe, individually decorated

Grande 2 Bedroom Suite Ocean View with Hot Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 95 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Grande Pool Villa 2 Bedroom

Grande Pool Villa 2 Bedroom

Grande Pool Villa 2 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About the area

Choeng Thale

A luxury stay in Choeng Thale awaits you at MIDA Grande Resort Phuket. You'll be 1.3 km (0.8 mi) from Surin Beach and 1.9 km (1.2 mi) from Bang Tao Beach. Highlights at this family-friendly hotel include 2 restaurants, 6 outdoor swimming pools and 2 poolside bars. .La Lune is the hotel's own rooftop bar. Enjoy the free kids' club, gym, lazy river and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 20-minute drive of this 5-property class Choeng Thale hotel include Kamala Beach and Bangla Road.

What's nearby

  • Surin Beach - 10 min walk - 0.9 km
  • Bang Tao Beach - 12 min walk - 1.1 km
  • Boat Avenue Mall Phuket - 4 min drive - 3.1 km
  • Kamala Beach - 4 min drive - 3.5 km
  • Laguna Phuket Golf Club - 7 min drive - 5.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 36 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬9 min walk
  • ‪Carpe Diem - ‬4 min drive
  • ‪Wagyu Steakhouse - ‬10 min walk
  • ‪Khun Yaa - ‬9 min walk
  • ‪The Siam Mumbai - ‬4 min drive

About this property

MIDA Grande Resort Phuket

Luxury hotel with 2 restaurants and 6 outdoor pools
MIDA Grande Resort Phuket offers its guests 6 outdoor swimming pools, a lazy river, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a complimentary children's club, and an arcade/games room are also featured at the luxury MIDA Grande Resort Phuket. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Choeng Thale hotel.

  • 404 guestrooms or units
  • 8 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
MIDA Grande Resort Phuket offers 404 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 49-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Choeng Thale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Etiol
  • La Lune
  • M Cafe
  • M Eatery
  • Soleil

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Books
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 8 buildings
  • 8 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MIDA Grande Resort Phuket Hotel
MIDA Grande Resort Phuket Choeng Thale
MIDA Grande Resort Phuket Hotel Choeng Thale

Frequently asked questions

What is the cancellation policy at MIDA Grande Resort Phuket?

MIDA Grande Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MIDA Grande Resort Phuket?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at MIDA Grande Resort Phuket on 28 Jun 2025 start from NZ$129.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MIDA Grande Resort Phuket?

Yep, MIDA Grande Resort Phuket has a free self car park.

Are there any beaches close to MIDA Grande Resort Phuket?

Yep, MIDA Grande Resort Phuket is a short 16-minute walk from Surin Beach.

Does MIDA Grande Resort Phuket have a pool?

MIDA Grande Resort Phuket has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

Does MIDA Grande Resort Phuket have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at MIDA Grande Resort Phuket?

MIDA Grande Resort Phuket features 2 poolside bars, 6 outdoor pools and free pool cabanas.

What makes MIDA Grande Resort Phuket a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at MIDA Grande Resort Phuket.

Is MIDA Grande Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that MIDA Grande Resort Phuket is a hit with families.

Does MIDA Grande Resort Phuket serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at MIDA Grande Resort Phuket?

No, MIDA Grande Resort Phuket does not offer an airport shuttle service.

Is there a bar or restaurant at MIDA Grande Resort Phuket?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at MIDA Grande Resort Phuket's 2 restaurants.

What time are check-in & check-out at MIDA Grande Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at MIDA Grande Resort Phuket?

No, pets are not allowed.

MIDA Grande Resort Phuket Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 77 reviews
Rating 8 - Good. 11 out of 77 reviews
Rating 6 - Okay. 11 out of 77 reviews
Rating 4 - Poor. 12 out of 77 reviews
Rating 2 - Terrible. 7 out of 77 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Paradise

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Stayed 3 nights in Mar 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Not 5 Star, but not as bad as we thought!

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Stayed 5 nights in Mar 2025

10/10 Excellent

rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Yan

Travelled with family

We will definitely come back again.

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kyle

Stayed 9 nights in Jan 2025

10/10 Excellent

MAHESHKUMAR

Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Kyle Jordan

Stayed 11 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property overlooking the bays

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Stayed 4 nights in Nov 2024

4/10 Poor

subhasi, VANCOUVER

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul, Kedron

Stayed 13 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late July booking

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches. Mould. Algae. Awful.

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Stayed 3 nights in May 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Stayed 3 nights in Apr 2024

6/10 Okay

Candace

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Amy Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 22 nights in Mar 2024

6/10 Okay

Nita

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
Stayed 9 nights in Apr 2024

8/10 Good

Keith

Stayed 3 nights in Mar 2024

8/10 Good

IN KYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2024

8/10 Good

IN KYUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

2/10 Terrible

IN KYUN

Stayed 1 night in Mar 2024

6/10 Okay

Anthony Casey

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Feb 2024

6/10 Okay

Maria, Milwaukee

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
If you are Handicap please don't stay in this hotel, is a long walk in a hill and the shuttle bus never pick you up from the entry to the hotel rooms, because they don't have enough stuff. Stuff are very friendly but they can't take care of everything. The Properly are really nice and safe.
Stayed 4 nights in Feb 2024

8/10 Good

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024