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Paradise KohYao

Photo gallery for Paradise KohYao

A woman reading by an infinity pool with a view of a large mountain and a body of water.
A modern room with a wooden desk, a sofa, and a dining area. There is a view of the outdoors through large windows.
A coastal property with multiple houses, a beach, and dense forested hills.
Restaurant
A bedroom with a large bed, a view of the ocean, and a thatched roof.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is NZ$117
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
24 Moo 4, T. Koh Yao Noi, A. Koh Yao, Ko Yao, Phang Nga, 82160
  • Place, Ao Phang Nga National Park
    ‪1 min walk‬
  • Place, Tha Khao Beach
    ‪23 min drive‬
  • Place, Manoh Pier
    ‪24 min drive‬

Room options

View all photos for Sea View Pool Villa

A pool area with a waterfall feature, surrounded by lush greenery and a view of the ocean.

Sea View Pool Villa

  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio

A modern room with a wooden desk, a sofa, and a dining area. There is a view of the outdoors through large windows.

Superior Studio

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Sea View Plunge Pool Deluxe Studio

A poolside area with a wooden deck, a sofa with orange cushions, and a person reading a book.

Sea View Plunge Pool Deluxe Studio

10.0 out of 10
Exceptional
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Ko Yao

A luxury stay in Ko Yao awaits you at Paradise KohYao. You'll be 1 km (0.6 mi) from Big Tree and 12.8 km (7.9 mi) from Manoh Pier. Highlights at this beachfront resort include 2 restaurants, 2 beach bars and a full-service spa. .A pampering day can include Thai massages and beachside massages along with body wraps, body scrubs and mani/pedis. The restaurant, The Seafood Terrace, serves international cuisine and is open for breakfast, lunch and dinner. Beach Club Bar is the resort's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and steam room. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available. There's also the convenience of an airport shuttle. .Sights in the region of this 4.5-property class Ko Yao resort include Tha Khao Beach and Hong Island.
View more Resorts in Ko YaoOpens in a new window

What's nearby

  • Ao Phang Nga National Park - 1 min walk - 0.0 km
  • Tha Khao Beach - 23 min drive - 12.1 km
  • Manoh Pier - 24 min drive - 14.0 km
  • Klong Hia Pier - 56 min drive - 16.7 km

Restaurants

  • ‪The Living Room at Six Senses Yao Noi - ‬18 min drive
  • ‪The Living Room - ‬18 min drive
  • ‪Takao Beach Bar - ‬15 min drive
  • ‪Sai Beach Bar & Restaurant - ‬19 min drive
  • ‪bai tong simply foods resto - ‬19 min drive

About this property

Paradise KohYao

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Paradise KohYao, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as kayaking and volleyball.

Free breakfast is served. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, a children's pool and a steam room.

Smoking is allowed in designated areas at this 4.5-star Ko Yao resort.

  • 70 guestrooms or units
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
Paradise KohYao offers 70 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include Thai massages, facials and body wraps.

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11 Sept - 12 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 11 AM to 4:30 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Beach Club Bar
  • Sundowners Bar
  • The Seafood Terrace

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Outdoor pool
  • Racquetball/squash
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Children's toys
  • DVD player
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Thai massages

Accessibility

  • No lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is only accessible by boat. Scheduled airport shuttle or limousine pick-up service (surcharge, nonrefundable) to the piers operate between 6 AM and 4 PM. Transfer boats (surcharge) run at the following scheduled times: Depart from Paradise KohYao to Yacht Haven Marina (Phuket) at 9:30 AM and 3 PM; depart from Yacht Haven Marina (Phuket) to Paradise KohYao at 11 AM and 4 PM; depart from Paradise KohYao to Tha Len Pier (Krabi) at 1:30 PM; and depart from Tha Len Pier (Krabi) to Paradise KohYao at 2 PM. Guests arriving at the airport after 4 PM must arrange transfer for the following day. To make transfer arrangements,

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Paradise KohYao

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1800 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4900
  • Christmas Eve (24 December) Gala Dinner per child: THB 2450 (from 4 to 15 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 8100
  • New Year's Eve (31 December) Gala Dinner per child: THB 4050 (from 4 to 15 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per person (one-way)
  • Airport shuttle fee per child: THB 750 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: THB 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Koh Yao Beach Resort

Paradise Boutique Beach

Paradise Boutique Beach Resort

Paradise Koh Yao Boutique Beach

Paradise Koh Yao Boutique Beach Resort

Paradise @ Koh Yao Hotel

Paradise @ Koh Yao

Paradise Koh Yao Hotel Koh Yao Noi

Paradise Koh Yao Noi

Paradise KohYao Hotel Ko Yao Noi

Paradise KohYao Hotel

Paradise KohYao Ko Yao Noi

Paradise Koh Yao Hotel Noi

The Paradise Koh Yao Boutique Beach Resort Spa

Paradise KohYao Hotel Ko Yao

Paradise KohYao Ko Yao

Paradise KohYao Resort Ko Yao

Paradise KohYao Resort

Paradise Koh Yao Noi

Frequently asked questions

What is the cancellation policy at Paradise KohYao?

Paradise KohYao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradise KohYao?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Paradise KohYao on 11 Sept 2026 start from NZ$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Paradise KohYao?

The closest beach to Paradise KohYao is Tubkaek Beach (15.7 km).

Is there a spa on site at Paradise KohYao?

Yep, there is an onsite spa at Paradise KohYao. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Paradise KohYao have a pool?

Paradise KohYao has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Paradise KohYao?

Paradise KohYao features a private beach, 2 beach bars and a full-service spa.

Is Paradise KohYao family-friendly?

You bet! With amenities such as a children's pool and a private beach, as well as free infant beds in the guestrooms, it's no surprise that Paradise KohYao is a hit with families.

Does Paradise KohYao serve breakfast?

You bet, free buffet breakfast is available at Paradise KohYao.

Is there a free airport shuttle available at Paradise KohYao?

No, but there's an airport shuttle that runs from 11 AM - 4:30 PM on request for a fee.

Is there a bar or restaurant at Paradise KohYao?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Paradise KohYao?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Paradise KohYao?

No, pets and service animals are not allowed.

Paradise KohYao Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 290 reviews
Rating 8 - Good. 67 out of 290 reviews
Rating 6 - Okay. 25 out of 290 reviews
Rating 4 - Poor. 14 out of 290 reviews
Rating 2 - Terrible. 6 out of 290 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Lovely location, attentive staff, relaxing atmosphere. Just perfect.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this properly to be beautifully secluded from the business of the mainland, with great attention to detail for the little things. The food was delicious at all three of the restaurants with many options and attentive staff. They have an activity center to plan a tour if you are interested and games at the village if you would like. I loved it! I felt like I was in a movie:) Absolutely beautiful!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
We were very satisfied with the hotel!! The staff were wonderful, and there was a wide range of activities to choose from during the day. The accommodations and the beach were absolutely fantastic. You truly feel well taken care of, a real Thai dream, and we will definitely be coming back.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay and the breakfast was amazig , the staff on point one of the best of the best i recommend this place without a doubt
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
What a great and peaceful resort ! Nestled in the jungle on a beautiful beach , wilts 2 restaurants , an activity center, a spa , it has everything you need. The scenery is spectacular. The staff is very friendly and super helpful ! We just loved it !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a room with a private swimming pool, and it was absolutely amazing, with a truly beautiful view. We woke up to the most stunning sunrises, accompanied by the soothing sounds of nature and wildlife. The staff were lovely and made the experience even better. The only thing we felt was missing was a small mini market. There were restaurants, but nowhere to quickly grab an ice cream or some snacks after a long day in the sun ect. This is the kind of hotel you go to when you want to completely switch off and simply enjoy being exactly where you are.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly. Helpful staff. Quiet. If you want a peaceful place in paradise - go here!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff and Dao at front office are fantastic
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to chill!

Fab place! Can’t recommend it enough!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and peaceful
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable place that creates beautiful memories
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! The view from our room was the best surprise. We also loved the breakfast buffet, the free yoga and boat tour. The resort is beautiful, clean and has lots of nature. It was a perfect mix of relaxation and activities.The staff was also very friendly and helpful. Our only regret is not booking for more that two nights. Would definitely recommend.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stunning hotel on a beautiful island

This hotel was sensational. The rooms were stunning. So beautifully and thoughtfully appointed. Separate toilet. And a whole indoor our door shower. Honestly this place was amazing.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
Check-in was disappointing. Was asked to download an app but there was no QR code to follow through with. Water taxi was seamless and easy. Restaurant staff was great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beutiful views and really nice rooms. Everyone was nice and helpful. They made transport there very easy.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, amenities
Beautiful
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with a fantastic and friendly staff! They were very accommodating in every way and made it easy for us to eat as vegetarians (most Thai dishes they were able to make vegetarian). We did one excursion and it was a very memorable day filled with beautiful sights and fun swimming spots (thanks to our tour guide Anis!).
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Hamdi Karaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No regret resort

Except for a small disagreement during check-in the stay was perfect. The resort is located on a secluded beach in the northern part of Koh Yao Noi. Access to hotel from the pier was via private taxi as the hotel does not provide shuttle from pier to resort. Upside: - I truly liked the room layout. It has an outdoor shower, and outdoor seating area - The resort is really serene. When I was staying there it didn't feel crowded at all. Downside: - Given it is a secluded resort, everything is more expensive: you need to pay 750Baht pp to travel to village, restaurants are truly expensive
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Anni

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite resort we stayed in during our 3 week honeymoon . It shares a beach with the tree house that you have likely seen on social media but much more reasonable prices . We were due to upgrade to a pool room with a view for our last night but when we got there - there was no view . HOWEVER the staff could not have been more helpful and as there was no space at paradise we got a free upgrade to a pool suit at the tree houses next door ! Will definitely be returning .
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
The property and location was amazing. Unfortunately our “sea view” room could not see the ocean at all, and several buildings were under major construction, so you could not enjoy the pool area, beach area or spa with all the construction noise. The construction is greatly needed, as the rooms are all outdated and in pretty rough shape. It is very difficult to leave the property to go into town as the road is almost impassable, and only trucks can get down the road. The resort has potential to be amazing, it just needs some TLC to get there.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

+ Clean room, comfortable bed + Sufficient lounging areas inside and outside the room, as well as at the beach + Reasonably private pool deck, depending on location of your room + Nice infinity dipping pool with strong massage jets + Sufficient drinking water provided. + Reasonably priced food, although some dishes lack flavour + Nice and clean yoga space at the beach + Definitely value for money + Friendly staff (only the GM having his breakfast among the guests looked a bit grumpy) - turn down service only on first night - low water pressure in shower - can hear neighbours through walls and bushes (but that is only an issue if you have inconsiderate neighbours) - sign in the room says that the property is smoke free, but guests smoke in the restaurant and on the deck (and ash tray is provided) - a fan at the outdoor terrace area would be great
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

antonio

Liked: Cleanliness, staff & service, amenities
We spent a week at Paradise Koh Yao at the end of January 2026. Initially, we were assigned bungalow 211, very close to the pool, but with so many children playing there, it was difficult to rest. Therefore, we asked to change and were moved to bungalow 221, which was much better. Both rooms were in excellent condition, spacious, and with all the amenities. The hornbill,what a bird, they are incredible,surely the stars of the show. The hotel food is very good, and the restaurant atmosphere is very pleasant, especially on the sand at night. However, the service is sometimes a bit slow, seemingly due to the kitchen.One day we ordered a room service and food came in layer lunch box,something unacceptable in a 4 star property . They frequently organize good barbecues with pleasant live music. The beach is good at high tide; otherwise, swimming is impossible. Breakfast is just ok but not spectacular; perhaps it's too strict with nothing else available besides the buffet, such as a smoothie. I made a mistake in my reservation by adding an extra night, but the management very kindly refunded me in the form of a resort credit. The noisy construction of more bungalows during peak holiday season is deeply reprehensible, regardless of the comfort of guests. Loud hammering and drilling could be heard in our room, sometimes even after 7 pm. I don't want to imagine what it was like in the rooms on the hill next to the construction site,truly disrespectful
Stayed 8 nights in Jan 2026
Verified review

4/10 Poor

Mohssin

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away! Save your money

We waited almlost 2 hours, and I have en baby in only 9 months and a child 4 years. We Got a Rom far away from the pool and restaurant! They will not give us a room change. The lady at the reception called Dao was so rude and Anger all the time. and not helpfull at all. She was disrespectfull! The place is so faraway … and the food at the mail restaurant and rhe Italien restaurant is so bad and expensive. We booked table at the Italien and the manger was so rude .. she Kept us waiting 15 minuts and ignored us when We asked for moskeqtos spray. After waiting Long We just went to the main restaurant and ate … bad and expensive food. The staf was sweet and helpfull at the main restaurant. All Price in menu is without tax and fee - The Shuttle bus til 711 Costa 350 bhat! For one person My kid 3 years also costs!! they take advantage of the fact that the hotel is isolated.. and is so expenstive. Good things: We booked a jazzuzzi Rom - they room was beautiful Housekeeping was so sweet. Linda at the reception and Tamara was sooo helpfull and sweet. We Got welcoming drinks All in all - nevet Coming back and not recommend this hotel.
Stayed 3 nights in Apr 2024