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Pullman Phuket Panwa Beach Resort

Luxury resort on the beach, with 2 outdoor pools

Where to?

Dates

September 2025

October 2025

2 outdoor pools, open 7 AM to 7 PM, free pool cabanas, pool umbrellas

Deluxe Room, 1 King Bed, Sea View | Beach/ocean view

Villa, 1 King Bed, Beachfront | Beach/ocean view

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly
Parking available
Hot tub
Bar
Pool

includes taxes & fees

16 Sept - 17 Sept

Explore the area

44/5 Moo 8 Sakdidesh Road, Wichit, Phuket, 83000

Ao Yon Beach
‪14 min walk‬
Phuket Aquarium
‪16 min walk‬
Phuket Weekend Market
‪14 min drive‬
Phuket (HKT-Phuket Intl.)
‪49 min drive‬

Room options

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Sea View

Wonderful

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

50 sq m
Sea view
Sleeps 3
1 King Bed

Villa, 1 King Bed, Sea View

Highlights

Balcony

Separate sitting area

Soundproofed

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

150 sq m
1 bedroom
Sea view
Sleeps 3
1 King Bed

Villa, 1 King Bed, Garden View

Highlights

Balcony

Separate sitting area

Soundproofed

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

150 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds

Exceptional

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

50 sq m
Sleeps 3
2 Twin Beds

Deluxe Room, 2 Single Beds, Sea View

Exceptional

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

50 sq m
Sea view
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed

Wonderful

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

50 sq m
Sleeps 3
1 King Bed

Family Suite, 1 Bedroom, Balcony, Garden View

Exceptional

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

70 sq m
1 bedroom
Sleeps 5
1 King Bed

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Very good

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

115 sq m
1 bedroom
Sea view
Sleeps 3
1 King Bed

Junior Suite, 1 Bedroom, Sea View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Sea view
Sleeps 3
1 Double Bed

Villa, 1 King Bed, Beachfront

Highlights

Balcony

Separate sitting area

Soundproofed

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

150 sq m
1 bedroom
Sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Very good

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

50 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Family Room With Balcony

Sleeps 4

Junior Suite Family

Sleeps 2

Deluxe Twin Room With Sea View

Sleeps 2

Pool Villa Sea View, 1 King Bed

Sleeps 2

Deluxe King Room

Sleeps 2

Pool Villa Beachfront

Sleeps 2

Deluxe Suite With Sea View

Sleeps 2

Deluxe King Room With Sea View

Sleeps 2

Junior Suite Sea View

Sleeps 2

Pool Villa Garden View, 1 King Bed, A Tropical Oasis To Recharge

Sleeps 2

Deluxe Twin Room

Sleeps 2

About the area

Wichit

A luxury stay in Wichit awaits you at Pullman Phuket Panwa Beach Resort. Within a 20-minute stroll, you'll find Phuket Aquarium and Chalong Bay. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Talay Spa can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Aqua, serves international cuisine and is open for breakfast, brunch and dinner. The Junction Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find free cabanas, and enjoy the 2 hot tubs and 24-hour gym. 3854 square feet (358 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free wired Internet in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Cape Panwa resort include Phuket Weekend Market and Central Festival Phuket Shopping Center.

View more Resorts in Wichit

What's nearby

Ao Yon Beach - 14 min walk - 1.2 km
Phuket Aquarium - 16 min walk - 1.3 km
Panwa Beach - 3 min drive - 2.3 km
Chalong Bay - 6 min drive - 1.6 km
Phuket Weekend Market - 14 min drive - 13.0 km

Getting around

Phuket (HKT-Phuket Intl.) - 62 min drive

Restaurants

‪AKOYA | Star Lounge - ‬19 min walk
‪Tu Bar Sri Panwa - ‬13 min walk
‪The Library Lounge - ‬10 min walk
‪Khao Khard Food & Drink - ‬2 min drive
‪The Habita, Sri panwa - ‬16 min walk

About this property

Pullman Phuket Panwa Beach Resort

Luxury resort on the beach, with 2 outdoor pools

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Pullman Phuket Panwa Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and wired Internet is free in public spaces. This luxury resort also offers a children's club, a children's pool and a 24-hour fitness centre.

This 5-star Wichit resort is smoke free.

211 guestrooms or units

4 levels

8 buildings

2 dining venues

2 bars or lounges

Conference rooms

3854 sq ft of conference space

358 sq. m of conference space

Built in 2008

Deli

Kid's club

Supervised kids' activities (surcharge)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Television in lobby

Bellhop

No smoking on site

Bar on the beach

Bar by the pool

Swim-up bar

Pullman Phuket Panwa Beach Resort offers 211 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Wichit resort provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Talay Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Private beach, white sand, sun-loungers, beach umbrellas

On private beach
Pool
Spa
Kids pool

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free wired internet

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 5 kilometres
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; THB 883 for adults and THB 441 for children
2 bars/lounges
2 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Aqua
Edge Beach Club
Tamarind
The Junction Bar

Things to do

2 hot tubs
2 outdoor pools
24-hour gym
Arcade/game room
Beach volleyball
Billiards/pool table
Boat and paddles
Boat tours
Children's club
Children's pool
Fitness classes
Free beach club
Full-service spa
Kayaking
Paddleboard
Playground
Racquetball/squash
Rowing/canoeing
Sailing
Sauna
Steam room
TV in common areas
Water sports equipment
Waterslide
Windsurfing
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's club
Children's games
Children's pool
Children's toys
DVD player
In-room cot
In-room refrigerator
Laundry facilities
Playground
Pool toys
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3,854 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the bay
On the beach
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Bathroom emergency pull cord
Braille/raised signage
Front entrance ramp
No lift
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking

4 floors
8 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Memory foam mattress
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Hydromassage showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

49-inch smart TV with premium satellite channels
DVD player

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
Restaurant dining guides

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: THB 1000 per pet, per night
Only dogs and cats are allowed
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for THB 1750.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: THB 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately THB 883 for adults and from THB 441 for children
Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 2)
Pet fee: THB 1000 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay, Apple Pay, LINE Pay and WeChat Pay

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, cash, mobile payments, Alipay, Apple Pay, LINE Pay and WeChat Pay. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Pool access available from 7 AM to 7 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Phuket Panwa Wichit

Pullman Phuket Panwa Beach Resort Wichit

Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa

Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa

Pullman Phuket Panwa Beach Wichit

Frequently asked questions

What is the cancellation policy at Pullman Phuket Panwa Beach Resort?

Pullman Phuket Panwa Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Phuket Panwa Beach Resort?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Pullman Phuket Panwa Beach Resort on 16 Sept 2025 start from NZ$180.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Phuket Panwa Beach Resort?

Onsite parking is limited.

Are there any beaches close to Pullman Phuket Panwa Beach Resort?

Yep, Pullman Phuket Panwa Beach Resort is a short 14-minute walk from Ao Yon Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Pullman Phuket Panwa Beach Resort?

Yep, Talay Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Pullman Phuket Panwa Beach Resort have a pool?

Pullman Phuket Panwa Beach Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7 AM to 7 PM.

Does Pullman Phuket Panwa Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pullman Phuket Panwa Beach Resort?

Pullman Phuket Panwa Beach Resort features 2 outdoor pools, 2 hot tubs and free pool cabanas. All guestrooms come with deep soaking tubs, hydromassage showerheads and memory foam beds.

What makes Pullman Phuket Panwa Beach Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Pullman Phuket Panwa Beach Resort.

Is Pullman Phuket Panwa Beach Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Pullman Phuket Panwa Beach Resort is a hit with families.

Are there hot tubs in the rooms at Pullman Phuket Panwa Beach Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Pullman Phuket Panwa Beach Resort serve breakfast?

Yeah, buffet breakfast is on offer on weekdays from 6:00 AM to 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pullman Phuket Panwa Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Phuket Panwa Beach Resort?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Phuket Panwa Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Phuket Panwa Beach Resort?

Cats and dogs are welcome at Pullman Phuket Panwa Beach Resort, with food and water bowls on offer.

Pullman Phuket Panwa Beach Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Ceinthia

Travelled with family

3 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was good. Hiwever, in-dining servicing was taking too long

Stayed 2 nights in May 2025

10/10 Excellent

Viviane

25 May 2025

Stayed 3 nights in Apr 2025

4/10 Poor

Repinder

24 May 2025

Stayed 7 nights in May 2025

10/10 Excellent

gibran

24 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Sandy

7 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with family

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff

Stayed 4 nights in Feb 2025

6/10 Okay

Rawezh

Travelled with partner

15 Feb 2025

Property is just okay. Beach not really swimmable. And I got food poisoning from the lunch Buffett service. Most likely would not stay here again.

Stayed 2 nights in Feb 2025

6/10 Okay

JADE

Travelled with family

30 Jan 2025

Not as Expected

Bedside Light switch, hair dryer not working. Bathroom door cannot close. 1st night the shower drainage is clogged. Sent this list to hotel, they changed the hair dryer and unclogged the shower drainage. Had buffet dinner at hotel, the BBQ meat and prawn is tough, need to ask chef to re-cook fresh. Not much selection at breakfast too.

Stayed 4 nights in Jan 2025

8/10 Good

Chin Hung

29 Jan 2025

Stayed 4 nights in Jan 2025

8/10 Good

Neale

Travelled with family and small children

7 Jan 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Overall this hotel was good. The staff were good especially the pool and beach people, they were amazing. The breakfast was also incredible. The main thing that let it down was the overall condition of everything. It’s just very tired in places and in much need of an update. There were bits falling off the bar roof by the pool and lots of things were broken. In our room hardly any of the light switches worked and we didn’t even want to go near the outside tub, it was just a bit grim.

Stayed 5 nights in Jan 2025

2/10 Terrible

evgenia

Travelled with family

30 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

For a 5-star hotel this expensive, this was a truly terrible experience. After two days of traveling, we arrived to find no towels in our room. It took five calls to reception before we got beach towels instead of regular towels. The next day, we were given only one towel for three people, and the day after, just two towels—still not enough for 3 of us. The cleanliness was appalling. Our room had tiny ants crawling everywhere, and the bathtub was not cleaned properly, with hair all around the drain when we checked in. This level of hygiene is unacceptable for any hotel, let alone one at this price point. Customer service was virtually non-existent. Every time I called to order room service, I was told someone would call back, but no one ever did. When I tried to extend our stay while waiting for other accommodations, I called the day before and was told to call back later. The next morning, on the day of check-out, we were suddenly informed that the hotel was fully booked and had to leave immediately, with no prior notice. To extend our stay, I was casually advised to check a well known third party service for availability. This hotel failed on all fronts—cleanliness, service, and communication. As an expensive hotel it was an absolute disappointment. I would never recommend staying here. Spend your money somewhere that values its guests and provides basic services.

Stayed 2 nights in Dec 2024

10/10 Excellent

windy harfiani

26 Dec 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2024

10/10 Excellent

Brinnae

14 Nov 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

jose, sunrise

8 Nov 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Andre

Travelled with family

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Very clean, great stay and hospitality

Stayed 1 night in Sep 2024

10/10 Excellent

Sasha

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort

Stayed 4 nights in Aug 2024

10/10 Excellent

Tanvir

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was pleasure to stay in this hotel. The heart of nature.

Stayed 4 nights in Sep 2024

4/10 Poor

Sunny

Travelled with family

14 Jul 2024

Disliked: Staff & service

Would not recommend coming here. Breakfast is too busy and you need to wait for a table, the beach is low-tied most of the time and there are no waves. The hotel is built on levels so from entry to the beach and back it is a hike.

Stayed 11 nights in Jul 2024

8/10 Good

QUOC QUYEN

Travelled with family and small children

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Remote area far from the town. 49kms away from airport.

Stayed 1 night in Jul 2024

10/10 Excellent

ohood

8 Jul 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Silvio Luca

Travelled with family

27 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant stay, exceptional staff (thank you, Jane!)

Stayed 8 nights in Jun 2024

10/10 Excellent

gabrielle

11 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel did not disappoint. the staff was so accommodating. be sure to ask for matthew, he’s amazing. The food. the rooms. everything’s was impeccable. keep in mind though, the hotel is an hour plus from the airport so plan accordingly

Stayed 1 night in Apr 2024

10/10 Excellent

Bernadette Josephine

Travelled with partner

6 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a lovely place to stay and the staff were so friendly

Stayed 8 nights in Feb 2024

2/10 Terrible

YIJEN

Travelled with family

1 Mar 2024

Disliked: Staff & service

Stayed 1 night in Feb 2024

Pullman Phuket Panwa Beach Resort

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Deluxe Room, 1 King Bed, Sea View

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Villa, 1 King Bed, Sea View

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Villa, 1 King Bed, Garden View

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Deluxe Room, 2 Single Beds

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Deluxe Room, 2 Single Beds, Sea View

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Deluxe Room, 1 King Bed

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Family Suite, 1 Bedroom, Balcony, Garden View

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View all photos for Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

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Junior Suite, 1 Bedroom, Sea View

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Villa, 1 King Bed, Beachfront

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Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

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Deluxe Family Room With Balcony

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Junior Suite Family

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Deluxe Twin Room With Sea View

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Pool Villa Sea View, 1 King Bed

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Deluxe King Room

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Pool Villa Beachfront

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Deluxe Suite With Sea View

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Deluxe King Room With Sea View

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Junior Suite Sea View

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Pool Villa Garden View, 1 King Bed, A Tropical Oasis To Recharge

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Deluxe Twin Room

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Pullman Phuket Panwa Beach Resort

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