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Palms Hotel Acuña

3.0 star property

Photo gallery for Palms Hotel Acuña

Superior Room
Property entrance
Full breakfast for a fee on weekdays
Hallway
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View map
Carretera Acuña Zaragoza 3010, Potrero el Abuelo, Acuña, COAH, 26293
  • Place, Cuartel Militar Antiguo
    ‪8 min drive‬
  • Place, Los Novillos National Park
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Acuña

At Palms Hotel Acuña you'll be 2.6 km (1.6 mi) from Rio Grande and 4.8 km (3 mi) from Cuartel Militar Antiguo. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel has free WiFi in public areas and a 24-hour front desk. Additionally, you'll find laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Acuña hotel include Val Verde Winery and Val Verde County Courthouse.

What's nearby

  • Cuartel Militar Antiguo - 8 min drive - 5.0 km
  • Los Novillos National Park - 21 min drive - 11.8 km

Getting around

  • Del Rio Station - 17 min drive
  • Del Rio, TX (DRT-Del Rio Intl.) - 19 min drive

Restaurants

  • ‪Gorditas Y Burritos - ‬3 min drive
  • ‪Loncheria El Vale's - ‬4 min drive
  • ‪Tacos el Aca Toy - ‬20 min walk
  • ‪Restaurant Bar Los Alpes - ‬17 min walk
  • ‪Asadero's Bar & Grill - ‬3 min drive

About this property

Palms Hotel Acuña

As a guest of Palms Hotel Acuña, you'll find laundry facilities and 24-hour room service. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star Acuña hotel.

  • 39 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
Palms Hotel Acuña offers 39 air-conditioned accommodations with complimentary bottles of water and a hairdryer. LED televisions come with satellite channels. Bathrooms include a shower.

This Acuña hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 100 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 100 per person
  • Late check-out fee: MXN 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 5550620602

We should mention

  • There is limited hot water on site.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Palms Hotel Acuña?

Palms Hotel Acuña offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palms Hotel Acuña?

Yep, Palms Hotel Acuña has a free self car park.

Does Palms Hotel Acuña serve breakfast?

Yeah, full brekkie is offered on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Palms Hotel Acuña?

No, Palms Hotel Acuña does not offer an airport shuttle service.

What time are check-in & check-out at Palms Hotel Acuña?

Check-in begins at 2:00 PM. Check-out time is noon.

Palms Hotel Acuña Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold and spacious rooms

Spacious room, cold and reasonably priced. Only complain is mirrors have some distortion and not enough lighting where to apply makeup. Beds are a little firm for me. Just more lighting is what the room needs. Rm 306
Stayed 1 night in May 2022
Verified

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Newer facilities
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice hotel in Acuna.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient location and securw
Stayed 1 night in Nov 2021
Verified

6/10 Okay

LETICIA

Ok
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Hotel nuevo, muy limpio,
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Marlon

Disliked: Staff & service, property conditions & facilities
Not as good as we expected
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Verified traveller

Bad telephone number

Tried calling the hotel but the number provided was disconnected or not a good number. Hotels.com tried contacting them as well but no luck either. - Tried to cancel immediately after booking online but I could never reach anyone.
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Merbey

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

👌
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y céntrico
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, muy limpio y el almuerzo muy rico
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Acuña, muy recomendado. Y digo el mejor porque vi 3 y este es el mejor
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place, all new, central and clean.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, la habitación y el baño y ducha son grandes. El desayuno es bueno. Como puntos a mejorar el colchon se podría renovar y no tiene nevera. Si tengo que repetir el viaje, volveré.
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has spacious rooms. Very clean. Ac works great. Nice bathroom
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las facilidades que ofrece el personal en todo momento
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple pero limpio y buen desayuno, lo único malo muchos trabajadores de una empresa de construcción usaban el edificio y cada noche ponían música muy fuerte hasta la mañana,
Stayed 1 night in Mar 2021
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL NO TENÍAN AGUA

No pude hacer check in, el Encargado del hotel dijo que a él no le avisaron de mi reservación y que ya sólo tenía habitaciones sin servicio de agua porque se les rompió la tubería por la nieve.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fabuloso

estube muy bien en atencion y limpieza
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Mala señal de WIFI

Todo ennla habitación, solo la señal de Internet nada recomendable en algunas areas de las habitaciones, para viaje de negocios que tengas que utilizar el Internet, no me guato en lo personal.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Verified

2/10 Terrible

Fernando

Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Verified

10/10 Excellent

ANGELINA

Stayed 1 night in May 2022