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Accommodation By Willow Brook Lodge

2.5 star property
Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs

Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Lobby
Romantic Suite, 1 King Bed, Jetted Tub
Fishing
43-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is NZ$202
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪15 min walk‬
  • Titanic Museum
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(109 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4

View all photos for Room

Room

Room

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(64 reviews)

Highlights

Balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

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About the area

Pigeon Forge

Accommodation By Willow Brook Lodge puts you in the heart of Pigeon Forge, connected to the convention centre and within a 20-minute stroll of LeConte Center at Pigeon Forge and Old Mill. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Downtown Pigeon Forge hotel include Island at Pigeon Forge and The Ripken Experience - Pigeon Forge.

What's nearby

  • LeConte Center at Pigeon Forge - 5 min walk - 0.4 km
  • The Ripken Experience - Pigeon Forge - 15 min walk - 1.3 km
  • Old Mill - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km
  • Titanic Museum - 4 min drive - 3.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪JT Hannah's Kitchen - ‬6 min walk
  • ‪Reagan's House of Pancakes - ‬11 min walk

About this property

Accommodation By Willow Brook Lodge

Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2021.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 156 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Best Western Plaza Inn

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  • Kids pool
4.5 out of 5, Wonderful, 1,936 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Accommodation By Willow Brook Lodge?

Accommodation By Willow Brook Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Accommodation By Willow Brook Lodge?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Accommodation By Willow Brook Lodge on 28 Sept 2025 start from NZ$201.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Accommodation By Willow Brook Lodge?

Yep, Accommodation By Willow Brook Lodge has a free self car park and free RV/bus/truck parking.

Does Accommodation By Willow Brook Lodge have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from April to September).

Does Accommodation By Willow Brook Lodge have a waterslide?

Yep, this property has a waterslide!

Does Accommodation By Willow Brook Lodge serve breakfast?

Yeah, our guests are hooked on the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Accommodation By Willow Brook Lodge?

No, Accommodation By Willow Brook Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Accommodation By Willow Brook Lodge?

Yep, you can grab a meal at Accommodation By Willow Brook Lodge's onsite restaurant.

What time are check-in & check-out at Accommodation By Willow Brook Lodge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Accommodation By Willow Brook Lodge?

No, only service animals are allowed.

Reviews

Accommodation By Willow Brook Lodge Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1007 reviews
Rating 8 - Good. 227 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

Reviews

10/10 Excellent

Buford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek in the back of the property was beautiful. The water slide was nice, and the pool was very clean. Friendly staff. I would recommend someone to stay there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool was clean and well kept. Rooms were very clean. We walked to dinner and other places.
Stayed 1 night in Jun 2025

10/10 Excellent

catherine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the price was great the people were Fantastic.
Stayed 1 night in Jun 2025

4/10 Poor

Cheryl

Stayed 2 nights in Jun 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 6 nights in May 2025

10/10 Excellent

tana

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great poolside view!

Beautiful property, Friendly staff, My family enjoyed staying as well . We will definitely stay again when we visit parkway
Stayed 2 nights in Jun 2025

10/10 Excellent

Dana C

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and the workers were extremely polite and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Angel, John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres an indoor and outdoor pool and hot tub and the suites have a jacuzzi
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with very friendly polite staff. Rooms were clean and comfortable. Only issue we had was the indoor pool seemed to have a very large amount of chlorine in it at all times with little ventilation.
Stayed 4 nights in May 2025

10/10 Excellent

Stacy

Stayed 2 nights in May 2025

10/10 Excellent

Sommer

Stayed 2 nights in May 2025

10/10 Excellent

Toyka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel, great breakfast, friendly staff, and loved the ducks Willow and Brooks.
Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice accommodation in a great location to everything.
Stayed 5 nights in May 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. We will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Aubrie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, amenities
The free breakfast was terrible. The bathroom was dirty, The room was very old.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Met our needs. Nothing fancy. Got exactly what we expecred. Indoor and outdoor pools were nice.
Stayed 2 nights in May 2025

10/10 Excellent

jeff

Stayed 1 night in May 2025

6/10 Okay

Darrin

Travelled with family
Liked: Cleanliness, staff & service
Room was clean but mold around baseboard where jacuzzi tub is located. Fireplaces were turned off. They said they were seasonal but when I asked for a credit due to the fireplace not working, they came and turned it on, which was nice of them. Lighting in room could use improvement. The lighting is very dim.
Stayed 2 nights in May 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Easy and informative check in. Room was nice with a clean smell and feel. Pool was nice and well kept. The hot tub had too much chemicals. I sat in it for less than 5 minutes and started to feel nauseous and my sinuses began getting irritated. Other than that we had an overall pleasant stay and will return.
Stayed 1 night in May 2025