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Accommodation By Willow Brook Lodge

2.5 star property

Photo gallery for Accommodation By Willow Brook Lodge

An indoor swimming pool with a wooden ceiling and large windows.
A modern living room with a fireplace, a dining area with a round table and chairs, and a TV mounted on the wall.
Jetted bathtub
A modern kitchen with a dining area, a fireplace, and a flat-screen TV.
Fishing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$189
includes taxes & fees
2 Aug - 3 Aug

Explore the area

View map
Pigeon Forge, TN
  • Place, Pigeon Forge Factory Outlet Mall
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room

A hotel room with three beds, a television, a desk, and a chair.

Standard Room

8.8 out of 10
Excellent
(129 reviews)
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Room

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

A modern bedroom with a large white bathtub, a bed with a patterned bedspread, and a painting on the wall.

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Pool View

A hotel with a pool area featuring a water slide, lounge chairs, and a small pool.

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Pigeon Forge

Accommodation By Willow Brook Lodge puts you in the heart of Pigeon Forge, connected to the convention centre and within a 20-minute stroll of LeConte Center at Pigeon Forge and Island at Pigeon Forge. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Downtown Pigeon Forge hotel include Old Mill and The Ripken Experience - Pigeon Forge.

What's nearby

  • Pigeon Forge Factory Outlet Mall - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 8 min walk - 0.7 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km
  • Old Mill - 15 min walk - 1.3 km
  • Great Smoky Mountain Wheel - 17 min walk - 1.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪Margaritaville Island Hotel - ‬16 min walk

About this property

Accommodation By Willow Brook Lodge

As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 156 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Best Western Plaza Inn
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  • Breakfast included
  • Kids’ pool
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Accommodation By Willow Brook Lodge?

Accommodation By Willow Brook Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Accommodation By Willow Brook Lodge?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at Accommodation By Willow Brook Lodge on 2 Aug 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Accommodation By Willow Brook Lodge?

Yep, Accommodation By Willow Brook Lodge has a free self car park and free RV/bus/truck parking.

Does Accommodation By Willow Brook Lodge have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from April to September).

Does Accommodation By Willow Brook Lodge have a waterslide?

Yep, this property has a waterslide!

Does Accommodation By Willow Brook Lodge serve breakfast?

Yeah, our guests are hooked on the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Accommodation By Willow Brook Lodge?

No, Accommodation By Willow Brook Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Accommodation By Willow Brook Lodge?

Yep, you can grab a meal at Accommodation By Willow Brook Lodge's onsite restaurant.

What time are check-in & check-out at Accommodation By Willow Brook Lodge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Accommodation By Willow Brook Lodge?

No, only service animals are allowed.

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1011 reviews
Rating 8 - Good. 225 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 23 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nina

Liked: Cleanliness
good hotel with a great location very friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, nice helpful staff, right on strip
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent looking forward to our next stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

LeQuisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and quiet. It was perfect for a couples mini honeymoon. Will definitely book another stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean it was a great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay. Definitely recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, amenities
From check in to check out our stay amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and spacious.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Located near activities
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities
Very clean & staff nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erin

Cleanest hotel I’ve ever stayed at! Every thing was perfect!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the location was perfect!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and breakfast was always fresh.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dillon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room awesome staff well worth it
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lea Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night - quick last minute trip for Dollywood during Spring Break and this place was TOP NOTCH!!! Very clean and so affordable!!! Staff was the BEST!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfasts
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff efficient and friendly, breakfast was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Hotel was quiet. Check and check out were both quick and easy. Breakfast was good. Convenient to all attractions.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Great welcoming staff. Super easy check-in and room was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't eat breakfast. The pool area was great.
Stayed 2 nights in Apr 2026