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Best Western Plaza Inn

2.5 star property
Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction

Photo gallery for Best Western Plaza Inn

Indoor pool, 2 outdoor pools, pool loungers
Property preview
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$147
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Place, Old Mill
    ‪13 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(239 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Sofa bed
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

At Best Western Plaza Inn you'll be steps from Dolly Parton's Stampede Dinner Attraction and 3.5 km (2.2 mi) from Island at Pigeon Forge. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and an indoor swimming pool. .The restaurant, Continental Cafe, is open for breakfast. Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Titanic Museum and LeConte Center at Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
  • Old Mill - 13 min walk - 1.1 km
  • Dollywood - 3 min drive - 2.4 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km
  • Island at Pigeon Forge - 6 min drive - 3.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 57 min drive

Restaurants

  • ‪Cookout - ‬8 min walk
  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬7 min walk

About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Econo Lodge Pigeon Forge Riverside
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  • Kids pool
4.4 out of 5, Excellent, 2,542 reviews
The price is NZ$159
includes taxes & fees
16 Nov - 17 Nov
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Is parking available at Best Western Plaza Inn?

Yep, Best Western Plaza Inn has a free self car park.

How much does it cost to stay at Best Western Plaza Inn?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on 16 Nov 2025 start from NZ$146.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Inn have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Plaza Inn?

Best Western Plaza Inn features 2 outdoor pools, 2 hot tubs and an indoor pool.

Does Best Western Plaza Inn serve breakfast?

Yep, our guests speak well of the free buffet brekkie here! Available daily from 7 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plaza Inn?

No, Best Western Plaza Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plaza Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plaza Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Plaza Inn?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 14-minute walk away.

Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1251 out of 2045 reviews
Rating 8 - Good. 531 out of 2045 reviews
Rating 6 - Okay. 175 out of 2045 reviews
Rating 4 - Poor. 54 out of 2045 reviews
Rating 2 - Terrible. 34 out of 2045 reviews

Reviews

4/10 Poor

Karen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The light was out in the bathroom. And our room never got cleaned.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came with family. 4 kids ages 4-15 and 4 adults. Everyone had a great time. Lots to do close by. Staff was all great. Hotel is clean and well maintained. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie, Rocky Face

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Brenda

Travelled with group
Good food options
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Travelled with family
Disliked: Property conditions & facilities
Good location right on the main strip in Pigeon Forge, convenient to get to all of the attractions in the area. The outdoor pool was nice and relaxing. Our room just felt really dark and it had an unpleasant mildew odor. We were disappointed with the limited selection of food at the continental breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roshonda, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for a few days and we enjoyed. Loved the indoor and outdoor pools. Will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Breakfast was good. Pools were clean both inside and out. Beds were comfy. Thank you !
Stayed 6 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Glenda

Stayed 4 nights in Aug 2025

8/10 Good

Timothy

Stayed 3 nights in Jun 2025

6/10 Okay

Leslie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Was glad to see laminate floors, but when I wiped up some spilled water the cloth came up filthy! I'm sure they vacuum, but a clean mop would work wonders.
Stayed 4 nights in Aug 2025

8/10 Good

Christina Labongray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides not having a place to hang the towels it was great
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is an older outside access hotel, but it was very clean, (remodeled recently?). I was pleasantly surprised and fully satisfied.
Stayed 4 nights in Jul 2025

6/10 Okay

Gabby

Travelled with family
Disliked: Cleanliness, room comfort

Not the best experience!

This place had really good reviews and we’ve stayed at best western before and had no problems but this experience was not the best. They put us in a room right next to the cleaning crews room. We were awake at 7-8am regardless because of how loud and noisy the crew was. Every morning we woke up to the noise of cleaning carts rolling and loud conversations. The place was pretty clean besides a cockroach we found on the last day. The bedding was very thin and uncomfortable and the bed made loud spring noises every time you moved. I usually don’t have bad experiences at hotels so i was disappointed.
Stayed 3 nights in Aug 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Friendly staff. Dated motel. Room was very humid and smelled musty. Bed was comfy, but pillows were flat and small. Good pool. Hot tub is small and 4 people hogged it the whole time we were there. Breakfast was good. Breakfast location was wonderful! Good coffee.
Breakfast on the patio was a hit!
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice and clean. Beds were comfortable. Wonderful area walking distance to restaurants and shopping
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 5 nights in Jul 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Krissa

Travelled with family
Liked: Staff & service, amenities
We found a cockroach in our room
Stayed 1 night in Aug 2025

8/10 Good

johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls’ trip

Girls’ trip. We had an awesome time. Trolley stops right in front of the hotel. It’s clean, the staff is friendly, and our room had a private balcony. There’s several outdoor pools. They were really nice and open til midnight. Breakfast was pretty good. I like a little more choices, but it’s free and it was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Check in was great
Stayed 1 night in Aug 2025

10/10 Excellent

edie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Travelled with family
Liked: Property conditions & facilities, room comfort

kid friendly!

was and enjoyable trip and the kids loved the different pools to choose from.
Stayed 2 nights in Aug 2025

10/10 Excellent

Connie, Elizabethtown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025