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Best Western Plaza Inn

2.5 star property
Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction

Photo gallery for Best Western Plaza Inn

Exterior
Lobby
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Exterior
Indoor pool, 2 outdoor pools, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$130
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(253 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

At Best Western Plaza Inn you'll be steps from Dolly Parton's Stampede Dinner Attraction and 2.7 km (1.7 mi) from LeConte Center at Pigeon Forge. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and an indoor swimming pool. .The restaurant, Continental Cafe, is open for breakfast. Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Dollywood's Splash Country and Island at Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 9 min walk - 0.8 km
  • Old Mill - 12 min walk - 1.1 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪Cookout - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬11 min walk

About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,735 reviews
The price is NZ$109
includes taxes & fees
18 Feb - 19 Feb
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Is parking available at Best Western Plaza Inn?

Yep, Best Western Plaza Inn has a free self car park.

How much does it cost to stay at Best Western Plaza Inn?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on 8 Feb 2026 start from NZ$129.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Inn have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Plaza Inn?

Best Western Plaza Inn features 2 outdoor pools, 2 hot tubs and an indoor pool.

Does Best Western Plaza Inn serve breakfast?

Yep, our guests speak well of the free buffet brekkie here! Available daily from 7 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plaza Inn?

No, Best Western Plaza Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plaza Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plaza Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Plaza Inn?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 15-minute walk away.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1328 out of 2175 reviews
Rating 8 - Good. 554 out of 2175 reviews
Rating 6 - Okay. 197 out of 2175 reviews
Rating 4 - Poor. 59 out of 2175 reviews
Rating 2 - Terrible. 37 out of 2175 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Vincent, west babylon

Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Very clean room , daily housekeeping, the best hot, fresh breakfast with good variety
Stayed 4 nights in Nov 2025

10/10 Excellent

Lura

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was so spacious and so nice. Extremely clean and all of the staff so friendly and helpful!
Stayed 3 nights in Nov 2025

8/10 Good

Connie

Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Staff & service
Pillows very small and bed sprimgs noisy
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice Had a small problem in my room and a maintenance person was promptly sent in to fix it.
Stayed 1 night in Nov 2025

6/10 Okay

Nathalia

Stayed 2 nights in Nov 2025

8/10 Good

Phillippa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tidyness of room
Stayed 4 nights in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff and decent breakfast. Would recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, amenities
Room was clean Check in was fast
Stayed 2 nights in Oct 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place to rest while enjoying Pigeon, Forge, Tennessee
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very helpful and friendly check in staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes, everyone was very friendly and nice. No real issues. I enjoyed my stay.
Stayed 3 nights in Oct 2025

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities
No
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Oct 2025

6/10 Okay

French

Travelled with family
Liked: Room comfort
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. I know it’s not top notch hotel but the bed was a little uncomfortable but not too bad. We enjoyed our stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front deck was awesome. They answered all of my questions and had a great sense of humor. They listened to me and helped me out where needed. I will stay here again just because of them.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebeca

Liked: Cleanliness
The staff is very polite
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities
The room had stink bugs crawling on the ceiling. The couch was disgustingly dirty.
Stayed 1 night in Oct 2025

6/10 Okay

Salvador

Stayed 2 nights in Oct 2025

2/10 Terrible

SEUNGHO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use this property but they charged it to me
Stayed 2 nights in Oct 2025

8/10 Good

Hannah

Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was VERY helpful and friendly, the food was good. It was a nice stay!
Stayed 3 nights in Oct 2025

6/10 Okay

Christy

Travelled with partner
Very courteous staff. Rooms have paper thin walls. You can hear your neighbors tv playing. Other than that it’s good for what you pay. Housekeeping knocks on door before 9am. Housekeeping carts are rolling by early in the morning so don’t plan on sleeping in. Some updates have been done but other parts of room need to be worked on.
Stayed 1 night in Oct 2025