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Best Western Plaza Inn

2.5 star property
Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction

Photo gallery for Best Western Plaza Inn

Welcome to our hotel, set amidst beautifully manicured grounds and a stone facade.
Enjoy a comfortable stay in this stylish room featuring a large bed, kitchenette, and sofa.
Welcome to our lobby, featuring a high ceiling, large windows, and comfortable seating areas with armchairs and a lamp.
Relax by the pool surrounded by lounge chairs and umbrellas, with a soothing waterfall nearby.
Relax amidst lush greenery and a soothing water feature in this serene outdoor space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$150
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Old Mill
    ‪13 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds with white linens and throw blankets, a desk with a flat-screen TV, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Cozy retreat with two single beds, a sofa, and a potted plant.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
LED TV
Separate bedroom
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Enjoy a comfortable stay in this cozy room featuring a large bed, flat-screen TV, and dresser.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Two single beds with white linens and throw blankets, a desk with a flat-screen TV, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Two single beds, a television, and a balcony with a door.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds, a television, and a balcony with a door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Two double beds with matching headboards, a flat-screen TV, and a desk with a chair.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two single beds with white linens and throw blankets, a desk with a flat-screen TV, and a large mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(219 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Enjoy a comfortable stay in this stylish room featuring a large bed, kitchenette, and sofa.

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Relax in this inviting space with a large bed, two armchairs, and a flat-screen TV.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Relax in a spacious room with two large beds, a comfortable seating area, and a bookshelf.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Pigeon Forge

At Best Western Plaza Inn you'll be steps from Dolly Parton's Stampede Dinner Attraction and 3.5 km (2.2 mi) from Island at Pigeon Forge. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and an indoor swimming pool. .The restaurant, Continental Cafe, is open for breakfast. Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Titanic Museum and LeConte Center at Pigeon Forge.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬2 min drive

About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Relax and unwind in our spacious pool area, surrounded by lounge chairs and tables.

Econo Lodge Pigeon Forge Riverside

  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,380 reviews
The price is NZ$126
includes taxes & fees
1 Sept - 2 Sept
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Is parking available at Best Western Plaza Inn?

Yep, Best Western Plaza Inn has a free self car park.

How much does it cost to stay at Best Western Plaza Inn?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on 24 Aug 2025 start from NZ$150.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Inn have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Plaza Inn?

Best Western Plaza Inn features 2 outdoor pools, 2 hot tubs and an indoor pool.

Does Best Western Plaza Inn serve breakfast?

Yep, our guests speak well of the free buffet brekkie here! Available daily from 7 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plaza Inn?

No, Best Western Plaza Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plaza Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plaza Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Plaza Inn?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 14-minute walk away.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1134 out of 1858 reviews
Rating 8 - Good. 494 out of 1858 reviews
Rating 6 - Okay. 153 out of 1858 reviews
Rating 4 - Poor. 47 out of 1858 reviews
Rating 2 - Terrible. 30 out of 1858 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough hotel

Room was good. Hotel was nice, People friendly. My only complaint was exactly the same hot food every day at breakfast. If staying for several days it gets tiresome. Need to offer variety on the hot buffet. Also the hot breakfast was way in the back of the one building. Breakfast issue was minor. I'd still consider staying there again.
Stayed 4 nights in May 2025

4/10 Poor

Marni

Travelled with partner
Disliked: Amenities
Not the quality hotel we expected for $184 night at all!! HUGE disappointment. Extremely out dated, very bland, laminate floors, old bed, no nice decor, just to name a few. Only positive was it was clean. Pictures on website are very deceiving. Would not recommend for the price.
Stayed 5 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
We had a king bed, walk in shower and Mountain View’s, our room was HUGE! The pool area was very nice. We would definitely stay here if we ever pass through the area again.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, especially if you have children. Their pools, indoor and out, are wonderful! The breakfast is great. The staff is friendly. I would highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!
Stayed 2 nights in May 2025

10/10 Excellent

Andra

Stayed 2 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service
Was pleased with the room. The breakfast area and breakfast was great.
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, amenities
Clean with friendly staff & nice.pools & hot tubs!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. The room was clean, very spacious. Beds and pillows were comfortable. The door going into the room and the door going onto the balcony was a little hard to open and shut. You could tell they weren't level. Staff we encountered were nice and polite. Had 3 poils, two outdoor and one in door. The back pool wasn't open yet. But the other two was clean. My husband liked that they played music at the outdoor pool. Breakfast was also good, a fairly good variety to choose from. Husband and i both agree that we would definitely stay here again
Stayed 3 nights in Apr 2025

4/10 Poor

Brandy

Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Easy check in
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Justen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient place.
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2025

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Johnney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite and wonderfull.we really enjoyed the balcony. The breakfast included was so convenient.
Stayed 2 nights in Apr 2025

8/10 Good

Rupal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent price ! Close to all attractions. 2pools outdoor and indoor. Check in was super easy. Breakfast was good too. In room there was a weird smell. Bed mattress was little uncomfortable.
Stayed 2 nights in Apr 2025