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Best Western Plaza Inn

2.5 star property

Photo gallery for Best Western Plaza Inn

Exterior
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Indoor pool, 2 outdoor pools, pool loungers
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$144
includes taxes & fees
24 Mar - 25 Mar

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(263 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

At Best Western Plaza Inn you'll be steps from Dolly Parton's Stampede Dinner Attraction and 3.6 km (2.2 mi) from Island at Pigeon Forge. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and an indoor swimming pool. .The restaurant, Continental Cafe, is open for breakfast. Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include LeConte Center at Pigeon Forge and Dollywood's Splash Country.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 9 min walk - 0.8 km
  • Old Mill - 12 min walk - 1.1 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪Cookout - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬11 min walk
  • ‪Texas Roadhouse - ‬4 min walk

About this property

Best Western Plaza Inn

Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Is parking available at Best Western Plaza Inn?

Yep, Best Western Plaza Inn has a free self car park.

How much does it cost to stay at Best Western Plaza Inn?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on 24 Mar 2026 start from NZ$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plaza Inn have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Plaza Inn?

Best Western Plaza Inn features 2 outdoor pools, 2 hot tubs and an indoor pool.

Does Best Western Plaza Inn serve breakfast?

Yep, our guests speak well of the free buffet brekkie here! Available daily from 7 AM to 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plaza Inn?

No, Best Western Plaza Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plaza Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plaza Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Plaza Inn?

There isn't one on site, but Gatlinburg Municipal Golf Course is a short 15-minute walk away.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1392 out of 2283 reviews
Rating 8 - Good. 586 out of 2283 reviews
Rating 6 - Okay. 205 out of 2283 reviews
Rating 4 - Poor. 61 out of 2283 reviews
Rating 2 - Terrible. 39 out of 2283 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Dec 2025

10/10 Excellent

Aprel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. I saw the housekeeping staff actually mopping the sidewalks and ramps. Everyone was friendly and polite. The ONLY thing is that breakfast is served in a different building.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and location was great.
Stayed 1 night in Dec 2025

10/10 Excellent

sheila

Stayed 2 nights in Dec 2025

8/10 Good

Byungchan, Charlottesville

Stayed 1 night in Oct 2025

6/10 Okay

Cheyenne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The cleaning staff was incredibly loud in the morning outside of the room. We saw and heard the staff sanding outside rooms while playing music loudly around 8am every morning.
Stayed 3 nights in Dec 2025

6/10 Okay

Karthik Krishna

Stayed 1 night in Dec 2025

10/10 Excellent

Tawnia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was our 1st time staying here, and we really enjoyed it. The staff was friendly. The rooms very clean. The beds were comfortable and the inside pool was amazing. We will definitely stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Lisa

Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The king bedroom with the fireplace is so nice & spacious!
Stayed 4 nights in Dec 2025

8/10 Good

Makenzie

Stayed 5 nights in Nov 2025

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Clean room.
Stayed 1 night in Dec 2025

6/10 Okay

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Big rooms that were tidy but should have another chair or two for all the extra space
Stayed 2 nights in Dec 2025

4/10 Poor

Allen

Old, needs updating. I went through a third
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Stayed 1 night in Dec 2025

4/10 Poor

Amy

Room outdated and the ac/heat unit was terrible noise! Every time it kicked off and on it sounded like it was going to fall apart. Floors were outdated.
Stayed 2 nights in Dec 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Pool was very nice for the kids to use. The rooms are definitely dated but they are trying to upgrade things.
Stayed 3 nights in Dec 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast like most others. Hot tub was not hot, more like a like warm bath and too small. Rooms updated and clean. Entire hotel updated and new parking lot and paint. Actually was quiet. I’d def stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean and refreshing, very nice and courteous employees. Breakfast okay
Stayed 2 nights in Dec 2025

10/10 Excellent

Meredith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, habitación siempre limpia. Excelente servicio al momento del check in/check out.
Stayed 6 nights in Dec 2025

8/10 Good

Kristy

Liked: Cleanliness, staff & service
The room was very clean and spacious, I was a little disappointed that the fireplace was an electric fireplace and not real flame… also the room was kinda dark and bland, it could use some decor for sure to make it feel more cozy. Room felt safe, staff was super friendly, and hotel in a good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

PETE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and the food for breakfast was great with different food offers.
Stayed 3 nights in Dec 2025