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Grand Smokies Resort Lodge

2.5 star property

Photo gallery for Grand Smokies Resort Lodge

Exterior
Indoor pool
Queen Kitchen Fireplace
Lobby sitting area
Family Suite | Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$147
includes taxes & fees
13 May - 14 May

Explore the area

View map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.2 out of 10
Very good
(91 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(84 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets allowed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets allowed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Single Bunk Beds

About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 10-minute stroll of Hollywood Wax Museum and Christmas Place. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .Enjoy the gym, kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Pigeon Forge hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Azul - ‬17 min walk
  • ‪Wood Grill Buffet - ‬2 min walk
  • ‪Mellow Mushroom - ‬3 min drive

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

There are 5 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Conference centre
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Indoor pool, a heated pool
Park Tower Inn
Downtown Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.1 out of 5, 2,152 reviews
The price is NZ$88
includes taxes & fees
13 May - 14 May
Park Tower Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: USD 50.00

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge

Grand Smokies Resort Lodge Hotel

Grand Smokies Resort Lodge Pigeon Forge

Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 13 May 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Does Grand Smokies Resort Lodge serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 626 out of 1307 reviews
Rating 8 - Good. 302 out of 1307 reviews
Rating 6 - Okay. 208 out of 1307 reviews
Rating 4 - Poor. 95 out of 1307 reviews
Rating 2 - Terrible. 76 out of 1307 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Great pool and water slide
Stayed 2 nights in Feb 2026

10/10 Excellent

Holly

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful! Hotel was clean. The breakfast buffet next door was very good!
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff at check in!
Stayed 1 night in Jan 2026

10/10 Excellent

ROSA

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Love it!!!
Stayed 5 nights in Jan 2026

6/10 Okay

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

MacKenzie

Stayed 1 night in Jan 2026

10/10 Excellent

Sherlly

Stayed 1 night in Jan 2026

4/10 Poor

Leigha

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

This was a great stay
Stayed 1 night in Dec 2025

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
TV didn’t half work. Furniture was broken or almost and shower half worked, had to get cleaning crew to get it to work. All lights only had 1 bulb in it. It was clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Teddy

Liked: Staff & service, property conditions & facilities
Need clothes dryer in rooms for wet clothes from swimming.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice room
Stayed 3 nights in Jan 2026

6/10 Okay

Floyd

Liked: Cleanliness, staff & service
The bed in room 5014 was very uncomfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Property conditions & facilities
Overall it was okay but the bed and room were not as expected. The bed was very hard and thin. It is outdated with limited room. My family bumped into one another moving from bathroom to room, toilet seat was wobbly and shower took 5 to 10 minutes to warm up. Trip was great but we didnt enjoy the bed and room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, great staff. Only draw back was the soap dispenser in the shower did not work.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing week thank you for everything
Stayed 3 nights in Jan 2026

2/10 Terrible

Jessica

Travelled with family and small children
I had no idea we were given a room that was for people who brought pets. We did not have a pet with us. The first night a dog in the next room barked for several hours. Upon returning home there was a charge manually entered on our credit card that was not authorized by us. I called and they had two other people associated with our account that we did NOT know. My family traveled by ourselves. A week later and I’m still having to call and try to get this resolved. It is still not resolved as of today.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes love it
Stayed 3 nights in Dec 2025

10/10 Excellent

Debbra

Stayed 1 night in Jan 2026

8/10 Good

Brinkley

Travelled with family
Liked: Cleanliness, property conditions & facilities
In-room hot tub was nice.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities
Room was old the hotel let kids run around all night . The Marijuana smoke was everywhere in including the halls . I was told they couldn't do anything about our issues. We will never stay there again
Stayed 3 nights in Jan 2026

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Yes spotless and very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Stefani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2025