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Grand Smokies Resort Lodge

Property class: 2.5

Photo gallery for Grand Smokies Resort Lodge

An indoor swimming pool with a water slide and a fountain.
A reception area with a wooden cabinet, a coffee machine, and a trash bin.
A multi-story hotel with a central courtyard, balconies, and a stone facade.
A lobby with a large artificial tree, seating area, and a ticket vending machine.
A modern lounge area with yellow armchairs, a coffee station, and a large window offering a view of the outdoors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$165
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪8 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Double Queen Suite

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Double Queen Suite

7.6 out of 10
Good
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

A hotel room with a bed, a desk, a chair, a fireplace, and a television.

Queen Kitchen Fireplace

8.2 out of 10
Very good
(109 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

A hotel room with a large bed, a desk with a television, a dresser, a window with curtains, and a painting on the wall.

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(100 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Standard Double Room, 2 Queen Beds, Pets allowed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

A hotel room with a bathtub, a bed with a blue bedspread, a nightstand with a lamp, and a painting on the wall.

Standard Single Room, 1 Bedroom, Pets allowed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A bedroom with a wooden bed, a nightstand with a lamp, a chair, and a window with a view.

Family Suite

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Single Bunk Beds

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About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 15-minute stroll of popular places like Titanic Museum and Hatfield and McCoy Dinner Show. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .Enjoy the gym, kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this Pigeon Forge hotel, you'll be 1.4 km (0.9 mi) from Island at Pigeon Forge and 2.6 km (1.6 mi) from LeConte Center at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 8 min walk - 0.7 km
  • Pigeon Forge Snow - 8 min walk - 0.7 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Azul - ‬17 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Blue Moose Burgers & Wings - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min drive

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

There are 5 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Conference centre
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

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  • Breakfast included
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The price is NZ$153
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 2 Nov 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Does Grand Smokies Resort Lodge serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 773 out of 1696 reviews
Rating 8 - Good. 401 out of 1696 reviews
Rating 6 - Okay. 286 out of 1696 reviews
Rating 4 - Poor. 127 out of 1696 reviews
Rating 2 - Terrible. 109 out of 1696 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying there !!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staff, clean rooms, great pool area
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the full kitchen and indoor pool area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it very clean very friendly. Nice and quiet , very close to all the attractions.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and very nice and the room was clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel . Loved the pool
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,great pool and a good breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good the breakfast needs some work
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mediocre, but the stay overall was very good. The pool was warm, but the kiddie pool was cold. Friendly staff and clean hotel. Definitely a family friendly hotel. The jetted tub in our room was very nice! We’ll definitely stay in this hotel again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room with plenty of space. The breakfast was so good! Beds were comfortable and the room had a nice little balcony. The pool area was nice as well, the kids loved the slide. We’ll stay there again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay as always. This was our third year staying at the Grand Smoky
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was peaceful and quiet loved our kitchenette room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! The breakfast was a little lacking, but the rest of the stay was amazing! Clean rooms and amazing pool!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was warm and very clean. The room was clean and very open. We had a great stay. It was in walking distance to good food and Great coffee from Rain Brew.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, pool was warm and great for a swim after a busy day.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for rooms. Nice pool and water slide. Good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Friendly staff excellent service. Definitely will stay again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. We will be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff the pool.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
great location, clean and well maimtained
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very clean ,the pool stayed open till 1am love everything about it
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and quiet. Convenient location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great had no problems at all close to everything will stay again…..
Stayed 3 nights in May 2026