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Grand Smokies Resort Lodge

2.5 star property
Pet-friendly hotel connected to the convention centre in Pigeon Forge with free parking

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby sitting area
Lobby
Family Suite
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is NZ$175
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(65 reviews)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Microwave
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.2 out of 10
Very good
(81 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(64 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets allowed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
TV
Hairdryer
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets allowed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
TV
Hairdryer
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
TV
2 bedrooms
2 bathrooms
Hairdryer
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 15-minute stroll of popular places like Titanic Museum and Hatfield and McCoy Dinner Show. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Enjoy the gym, kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas and a conference centre. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Island at Pigeon Forge and LeConte Center at Pigeon Forge.

What's nearby

  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km
  • LeConte Center at Pigeon Forge - 3 min drive - 3.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Azul - ‬17 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free parking
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Conference centre
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 16 Nov 2025 start from NZ$174.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 501 out of 1056 reviews
Rating 8 - Good. 248 out of 1056 reviews
Rating 6 - Okay. 169 out of 1056 reviews
Rating 4 - Poor. 78 out of 1056 reviews
Rating 2 - Terrible. 60 out of 1056 reviews

Reviews

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have two adult children and one minor. This was a last minute stay. The family suite was perfect for us. We were able to sit and eat dinner together, two bathrooms was nice for a quicker getting ready for the day, plenty of bed so our kids could have their own beds. The pool was warm and enjoyable. The big kids loved the slide.
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sleepless night

Bed was so uncomfortable. I always sleep all night through but not here. Bed was rock hard, lumpy and very loud when you would move, roll over or sit. I was awake every hour of the night
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and felt very comfortable arriving late at night. Clean property, excellent amenities. Helpful and friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Jul 2025

2/10 Terrible

Chrisy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go here!!! Staff is rude and it’s gross!

The front desk agent (a lady that had piercings dark longer hair) was incredibly rude and was very condescending when I would ask questions and had us wait 9 minutes after booking online to check in because we were trying to get a better rate. Bed comforter was gross had someone else’s hair and food on it when we arrived and the lobby bathroom had no toilet tissue I didn’t have any after using the restroom
Stayed 1 night in Aug 2025

6/10 Okay

Alberto

Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Stayed 2 nights in Jul 2025

10/10 Excellent

Howard

Stayed 3 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed suck bugs in room need i say more never stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Crystal

Disliked: Property conditions & facilities
Loud at night inside motel until early morning hours was there a week out of week maybe one nights good sleep rugs are stained and dirty
Stayed 7 nights in Jul 2025

8/10 Good

Jon

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had been updated. Probably should be more options for charging phones, iPads, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katelynn

Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

yeni

Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 4 nights in Apr 2025

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool. Jacuzzi in the room was quiet.
Stayed 3 nights in Aug 2025

6/10 Okay

Javed

Stayed 2 nights in Jul 2025

10/10 Excellent

kristine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants and activities. Kids loved the pool and room was nice and clean
Stayed 1 night in Jul 2025

4/10 Poor

Albert

Travelled with family
Disliked: Staff & service

Would look for something a little nicer next time

Not the nicest of places I have stayed, the rooms were clean just dated and bathrooms need some work. The lady at the front desk the first morning wasn’t very nice. We were switching rooms I asked to keep wife’s laptop in a bag behind front desk and was told pretty rudely no. Only for the reason I didn’t wanted sitting in hot car when we were watching my sons baseball games. One night we got locked out of our room and keys wouldn’t work, had to eat dinner in hallway. One elevator was down for a few days of our stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service
It was a quite place to stay and convenient from where our friends were staying. It was clean.
Stayed 2 nights in Aug 2025